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2010-11-15Letter of Recognition
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2010-02-01Italy Approves New Law to Abolish Local Ombudsman Institutions
The Italian government approved a new financial law (Legge Finanziaria) for 2010, according to which towns will have to abolish their local Ombudsman institutions.
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2012-04-06
Spain Defensor del Pueblo - Annual Report 2008 ES
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2012-04-04
Italy Difensore civico della Regione autonoma Valle d'Aosta - Annual Report 2010 IT
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2012-04-04
Italy Difensore civico della Regione autonoma Valle d'Aosta - Annual Report 2008 IT
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2010-11-12
iio-bulletin-201006 français
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2021-03-11
Defensor del Pueblo - Informe Anual MNP 2019 - ES
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2010-12-01
Relatorio 2008 PT
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2023-02-09
Ombudsman issues guide for care providers on good record keeping
The Local Government and Social Care Ombudsman issued a guide to help care providers learn from its complaints involving record keeping. The new guide focuses on a number of case studies highlighting the common issues the Ombudsman sees, and also includes good practice tips to help providers avoid the problems from occurring in their own settings.
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2021-03-11
Defensor del Pueblo - Informe Anual MNP 2018 - ES
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2010-12-01
Relatorio 2009 PT
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2023-07-27
Canada - Quebec - Press Release - Full Version
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2023-05-17
In Memoriam Ivan Bizjak
Human Rights Ombudsman Peter Svetina and his collegues offer their sincere condolences to family, relatives and friends regarding the passing of Ivan Bizjak, the first Human Rights Ombudsman in the independent Republic of Slovenia, at the age of 68.
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2023-07-26
Overview
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2016-06-30
Council of Europe Help Programme
The Council of Europe (CoE) has launched the first EU/CoE “HELP in the 28” course on "Fight against racism, xenophobia, homophobia and transphobia". This is a free online course and it has been designed for legal professionals or anyone interested to legally fight discrimination.
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2014-02-24
Occasional Paper #01
Special referral sections in ombudsman statutes (1979) Sir Guy Powles Sir Guy Powles compares the sections in ombudsman acts which permit the Legislature, Prime Minister, Ministers of Government and/or Attorney General to refer matters to the ombudsman for investigation. Sir Guy Powles is the former Ombudsman for New Zealand.
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2020-01-23
Ombudsagenda 2020 (EN)
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2014-02-24
Occasional Paper #45
A reflection on ombudsman: Its origin in ancient India (1991) Justice T. S. Misra Justice Misra was Lokayukta (Ombudsman) of Bihar State.
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2014-02-24
Occasional Paper #43
Why an ombudsman may not be introduced in Japan (1988) Prof. T. Hiramatsu Japan's unique manner of decision-making and complaint handling. Prof. Hiramatsu teaches at the National University of Japan.
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2021-03-18
memo-2019-color