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2015-12-18Human Rights Defender - NPM Report 2014 EN
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2023-02-03Ombudsman investigation into operational arrangements for statutory visits under Justices of the Peace Visit Programme
Ombudsman Winnie Chiu announced the completion of the direct investigation into the operational arrangements for statutory visits under the Justices of the Peace Visit Programme (“JP Visit Programme”). The Ombudsman made 13 recommendations for improvement to the Administration Wing, the Correctional Services Department, the Immigration Department, the Hospital Authority, and the Social Welfare Department.
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2017-12-06
Sweden - Annual Report 2015/2016 - Summary - EN
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2025-03-06
Teresa Anjinho sworn in as new European Ombudsman
Kindly click here to read the oath speech of the new European Ombudsman, Ms Teresa Anjinho.
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2020-07-08
Austria - Report on NPM activities 2019 - EN
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2018-04-12
France - Annual Report 2010 - EN
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2025-02-21
Ombudsman announces results of direct investigation operation into Government’s arrangements for recovery, refurbishment and reallocation of public rental housing flats
On 20 February 2025, the Ombudsman, Mr Jack Chan, announced the completion of a direct investigation operation into the Government’s arrangements for the recovery, refurbishment and reallocation of public rental housing flats, and has made 19 major recommendations for improvements to the Housing Department and the Hong Kong Housing Society.
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2022-12-09
Ombudsman probes repairs and maintenance of outdoor recreational and sports facilities under Leisure and Cultural Services Department
On 8 December, the Ombudsman of Hong Kong, Ms Winnie Chiu, announced the launch of a direct investigation to examine the repairs and maintenance arrangements of outdoor recreational and sports facilities under the Leisure and Cultural Services Department (LCSD).
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2015-07-14
Public Defender of Rights - Annual Report 2012 EN
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2022-12-01
Western Australian Ombudsman provides address at the 32nd Annual Silent Domestic Violence Memorial March
Following being welcomed to country by Glenda Kickett, Samuel-Yombich Pilot-Kickett and the Della Mob, the President of the International Ombudsman Institute (IOI) and Western Australian Ombudsman, Chris Field, was honoured to address the 32nd Annual Silent Domestic Violence Memorial March.
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2022-11-24
Western Australian Ombudsman commences major new function as Western Australian Charitable Trusts Commission
The Office of the Ombudsman of Western Australia has commenced a major new function as the Western Australian Charitable Trusts Commission following the proclamation of the Charitable Trusts Act 2022. There is a particular importance to charitable trusts in Western Australia given many are established for the purpose of advancing the interests of Aboriginal Western Australian communities.
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2025-02-07
The Ombudsman's Report on the Pylos Shipwreck
The Ombudsman’s inquiry into the Pylos shipwreck reveals a series of serious and reprehensible omissions in the search and rescue duties on the part of senior officers of the Hellenic Coast Guard.
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2025-02-07
NSW Ombudsman tables six-monthly Casebook
The NSW Ombudsman has tabled the Casebook January 2025: Investigations and complaint-handling case studies, highlighting some of the myriad of complaints it has dealt with across a range of NSW government agencies, local councils and community services providers.
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2025-02-07
“Your Voice Plants the Seeds of Change” – Control Yuan NHRC Releases Systematic Inquiry Report on Child and Youth Sexual Abuse Cases
On 8 January 2025, the Control Yuan National Human Rights Commission (NHRC) held a press conference to release its special report, “Your Voice Plants the Seeds of Change - Systematic Inquiry Report on Sexual Abuse in Schools and Placement Institutions.” The investigation results were jointly announced by supervising committee members Chu-Fang Chang, Chiu-Chin Tien, and Li-Chiung Su.
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2014-05-08
Ombudsman of Ireland - Annual Report 2011 - EN
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2025-01-31
Malawi Ombudsman outlines funding challenges to PAC
The Office of the Ombudsman in Malawi earlier this week appeared before the Public Appointments Committee (PAC) of Parliament, where Ombudsman Grace Tikambenji Malera spelled out some of the financial challenges that her office is facing.
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2025-01-31
The Ombudsman interviewed by The Malta Independent
In an extensive interview with The Malta Independent, Parliamentary Ombudsman Judge Emeritus Joseph Zammit McKeon elaborated on the core philosophy and practical workings of his Office, underscoring the importance of moral authority over coercive power in ensuring good governance. While some commentators suggest that the Ombudsman should possess enforcement powers, Judge Zammit McKeon firmly believes that making recommendations - rather than issuing commands - encourages public authorities to take ownership of corrective measures and fosters a spirit of collaboration rather than confrontation.
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2017-05-22
Albania - Special Report on Migration (July 2016)
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2025-01-24
SPSO Launches Training for Handling Child Friendly Complaints
Rosemary Agnew, the Scottish Public Services Ombudsman (SPSO), has launched an online training to help public service organisations handle complaints from or involving children and young people. The online training course is designed for complaints handlers and frontline staff. It shows how organisations can put children and young people’s rights at the heart of the complaints process.
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2025-01-09
Awareness Raising Session at Mauritius Prisons Training School
With a view to commemorating the Human Rights Day 2024, the Office of the Ombudsman conducted an awareness session on 5th December 2024 at the Mauritius Prisons Training School. With an engaged audience of 65 participants, the session aimed to sensitize Prison Officers and newly recruited Officers on the role and services provided by the Office and their duties and responsibility under prevailing local legislation and International Covenants.