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2016-09-28Ombudsman hosts regional seminar as part of outreach events
On Friday 23 September Irish Ombudsman and IOI 2nd Vice-President Peter Tyndall hosted a seminar in the south-west town of Tralee, County Kerry for local groups on the importance of learning from complaints.
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2010-11-25Annual Report 2007 in English
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2017-01-04
Special Report on Protection of the Child's Rights in Georgia's Highland Regions (2015) - EN
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2017-12-05
Public Defender presents report on situation of human rights and freedom in Georgia in 2017
On 5 December 2017, the Public Defender of Georgia presented a report on the situation of human rights and freedoms in 2017 to representatives of the diplomatic corps, international organizations and civil society.
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2018-04-03
Public Defender's Parliamentary report on situation of human rights and freedoms
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2014-01-03
IOI Annual Report 2012/2013 (EN / FR / ES)
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2014-01-03
Informe Anual del IIO 2012/2013 (inglés / francés / español)
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2017-12-11
New Public Defender starts performing her duties
On 8 December 8 2017, Ms Nino Lomjaria started performing her duties as the new Public Defender of Georgia. The Parliament of Georgia elected the sixth Public Defender for a five-year term on 30 November 2017.
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2017-12-18
SPSO publishes thematic report on learning from complaints
The Scottish Public Services Ombudsman (SPSO) published its second thematic report on “Making Complaints Work For Everyone”. The report focuses on the impact of complaints on staff who have been complained. It identifies the causes of negative staff experiences of complaints, and offers a number of resources that can help prevent these difficulties whilst ensuring that the rights of the service user are properly observed.
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2016-09-19
Ombudsman Hong Kong reports on regularisation of illegal occupation of land
Ombudsman Connie Lau announces reports on “Lands Department’s system of regularisation of illegal occupation of Gov’t land and breach of lease conditions” and “Temporary closure of public swimming pools/beaches under LCSD due to shortage of lifeguards”.
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2021-09-10
AORC - Save the Date - Webinar on Strengthening the mandate of the Ombudsman - EN
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2017-12-12
Ombudsman Sindh commitment to ensure protection of citizen’s rights
Provincial Ombudsman Sindh Mr. Asad Ashraf Malik presented his institution’s 2016 Annual Report to Governor Sindh. The Report details a year’s work, reiterating its commitment to provide administrative justice and protection of citizens’ rights.
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2012-06-15
Azerbaijan - Annual Report - 2011
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2014-01-03
24. Back to Roots: Hans Gammeltoft-Hansen, The Introduction and Development of the Swedish Justitieombudsman in Denmark
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2014-02-06
Ombudsman Nova Scotia - Annual Report 2007/2008 - EN
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2017-01-23
55. Media Workshop: Prof. Amzulian Rifai - Proactive Ombudsman Approach through Media: Indonesia Experience
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2017-12-13
REMINDER: Best Practice Paper on securing effective change
Guided by the objective to provide Ombudsman institutions worldwide with best practice papers on Ombudsman-related topics, the IOI is pleased to circulate a draft of the 2nd Issue on “Securing effective change – how to make recommendations that bring about sustainable improvement to public administration” to the wider membership for comments, remarks and input.
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2018-06-05
IOI_International Workshop_Vitoria-Gasteiz_2018_Conclusions
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2014-01-03
12. Workshop 2: Rafael Ribó, The Ombudsman Reaching Outside the Public Sector
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2017-12-11
Aage Thor Falkanger re-elected as Ombudsman
Norwegian Parliamentary Ombudsman Aage Thor Falkanger was re-elected for another term of four years by the Parliament in November 2017. The Ombudsman is appointed by the Norwegian Parliament to safeguard the rights of individual citizens in their dealings with the public administration.