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2023-11-0706. Plenary Session II: Prof. Philip Joseph – Parallel universe: Ombudsman and courts
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2023-11-07
07. Working Session A: John T. Wood – Can we deliver more with less?
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2023-11-07
08. Working Session A: Nicola Williams – Lessons from small states
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2023-11-07
09. Working Session A: Dwight L. Bishop – Effective Ombudsman services delivery
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2023-11-07
10. Working Session A: Dr. Jane Martin – Austerity, public policy and politics – implications for fettering the discretion of the Ombudsman to investigate complaints
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2023-11-07
11. Working Session B: Prof. Dr Máté Szabó – Protection of vulnerable groups in Hungary and central Europe
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2023-11-07
12. Working Session B: Prof. Irena Lipowicz – Protection of rights of elderly persons
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2023-11-07
14. Working Session B: Prof. Linda Reif - Enhancing the role of Ombudsman institutions in the protection and promotion of the rights of persons with disabilities
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2023-11-07
18. Working Session C: Lyn Provost – An Auditor-General’s report on fraud
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2023-11-07
22. Working Session E: Karen Finnegan – The evolving FOI culture in the U.S.
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2023-11-07
23. Working Session E: Arne Fliflet – Freedom of information and the Norwegian electronic public records (OEP)
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2023-11-07
24. Plenary Session III: Ann Abraham – Maximising the Ombudsman’s influence, impact and effectiveness in a difficult and constantly changing environment
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2023-11-07
27. Working Session F: Prof. Anita Stuhmcke – Evaluating the effectiveness of an Ombudsman: A riddle, wrapped in a mystery inside an enigma
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2023-11-07
28. Working Session F: Dr Tom Frawley – Doing better with less?
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2023-11-07
30. Working Session G: Osamu Watarai – Challenges the Japanese Ombudsman has faced after the Great East Japan earthquake
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2023-11-07
31. Working Session G: Phil Clarke – Suddenly displaced communities; unique challenges requiring unique strategies for the Ombudsman
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2023-11-07
32. Working Session G: David Rutherford – The IASC Operational Guidelines and other tools and learnings that can assist Ombudsman to respond constructively to a natural disaster
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2023-11-07
33. Working Session G: Karen Stevens – The challenges Ombudsmen face when dealing with suddenly displaced communities as a result of natural disaster. The Canterbury earthquakes
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2023-11-07
34. Working Session G: John Taylor – The Ombudsman’s role in the 2008 Cranbourne methane gas disorder & the 2009 Black Saturday bush fires
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2023-11-07
36. Working Session H: Bruce Barbour – Finding the right fit. An Ombudsman and freedom of information