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2014-02-24Occasional Paper #11
The New Brunswick office of the Ombudsman (1981) Joseph Berube A historical look at the development and transformation of the Ombudsman's office in New Brunswick by Mr. Berube, former Ombudsman for New Brunswick and a former Judge in that province.
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2022-09-16
Ombudsman de Laval - Rapport Annuel 2021
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2019-05-07Ombudsperson calls for independent oversight of municipal RCMP police lockups
After receiving several complaints to his office, Ombudsperson Jay Chalke is raising concerns about a gap in oversight of municipal lockups in municipalities that are policed by the Royal Canadian Mounted Police (RCMP).
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2019-05-09
Hawke’s Bay prisoners’ conditions and treatment improving
The Chief Ombudsman Peter Boshier says Hawke’s Bay Regional Prison has made significant progress towards improving prisoners’ safety but has been slow to improve conditions for remand and at risk prisoners.
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2018-10-30
QMU online Master’s degree in dispute resolution
Since January 2015 Queen Margaret University (QMU) has delivered an entirely online Master’s Degree in Dispute Resolution. The underpinning philosophy of the course is combining practical experience of dispute resolution with the latest academic thought and research, to provide students with enhanced transferable theoretical knowledge and practical skills.
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2018-06-25
Ombudsman tables Annual Report 2017
Victoria Pearman, Ombudsman for Bermuda, has submitted her Annual Report for 2017 to the Speaker of the House of Assembly in accordance with her statutory duty under the Ombudsman Act 2004. The Report was tabled in the House of Assembly on 22 June 2018 and is available to the public. The Report is structured around the Ombudsman's strategic aims which include: greater public access, greater public awareness, and championing best practice.
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2018-05-25
Ombudsman published first report on water billing and disconnection practices
In April 2018, the Office of the Ombudsman in the Kingdom of Tonga published its first report. Although the Office had been established in 2001 (formerly as the Office of the Commissioner for Public Relations), the respective Act did not allow for reports to be published. An amendment to the Act effective in December 2016 now allows for the Ombudsman to publish reports.
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2018-10-25
New ENNHRI Chair elected
The European Network for National Human Rights Institutions (ENNHRI) held its General Assembly Meeting and Annual Conference in Athens from the 24th to the 25th of October 2018. During these two days, representatives of NHRIs and Ombudsman Institutions attended this conference on “Ombudsman Institutions and other institutions under threat”.
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2019-01-02
Second Ombudsman appointed
On 17 December 2018 Ms Gwendoline E. Mossel took the oath of office before Parliament. Ms Mossel has officially assumed her post as the country’s second Ombudsman on 1 January 2019. She follows Dr. Rachnilda Arduin, who was honorably discharged on 31 December 2018.
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2018-08-28
USOA 39th Annual Conference
The 2018 Annual Conference of the United States Ombudsman Association (USOA) will be held from 24 – 28 September 2018 in Portland, Oregon, at the Courtyard Marriott, Portland City Center.
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2018-11-02
IGT Ali Noroozi steps down
Ali Noroozi will be stepping down as the Australian Inspector-General of Taxation (IGT) on Monday 5 November 2018. Mr Noroozi held the office since November 2008.
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2018-10-29
Control Yuan requests Council of Agriculture to improve regulatory mechanism
Climate change has a comprehensive impact on our lives. How to adjust social and economic development models to enable people to adapt to the impacts of climate change has become a major focus. In response to the climate change issue, the Control Yuan urges Council of Agriculture to improve its regulatory mechanism.
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2018-06-14
Victorian Ombudsman tables report on poor communication and delay exacerbated distress of taxi licence holders
Taxi and hire car licence holders were given the “bureaucratic run-around” when seeking payments from the Fairness Fund set up by the state government to provide them prompt financial assistance, the Victorian Ombudsman has found. Tabling her Investigation into the administration of the Fairness Fund for taxi and hire car licence holders in the Victorian Parliament today, Ombudsman Deborah Glass said the Department of Economic Development, Jobs, Transport and Resources had executed its management of the Fund poorly.
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2018-09-19
Investigations up for Victorian Ombudsman
In her annual report released today, 19 of September 2019, the Victorian Ombudsman said it was encouraging that of the 119 recommendations she made to state and local government over the 12-month period, 98 per cent were accepted.
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2023-05-10
Le Médiateur fédéral - Rapport annuel 2022 - FR
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2023-05-10
Federal Ombudsman - Annual Report - 2022 - FR
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2018-07-30
Commonwealth Ombudsman investigates decisions of Department of Veteran’s Affairs
On 30 July 2018, the Commonwealth Ombudsman, Michael Manthorpe, released a report on the investigation of the actions and decisions of the Department of Veterans’ Affairs (DVA) in relation to a complaint made by a veteran with over 30 years of service to Australia, and the difficulties he faced in accessing his correct entitlements.
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2018-08-03
Call for senior experts to support consultancy project
The Office of the Ombudsman of Malawi is looking for one senior expert to take on the consultancy in a project funded by the European Union, which aims at improving democratic governance via a more effective and responsive judiciary and improved accountability and oversight. Applications should be send to the Malawi office by 10 August 2018.
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2018-06-26
Queensland Ombudsman presents Indigenous birth registration report
The Queensland Ombudsman’s report, The Indigenous birth registration report: An investigation into the under-registration of Indigenous births in Queensland, was tabled by the Honourable Curtis Pitt MP, Speaker of the Queensland Parliament to highlight the significant restrictions to participating in society a person faces when their birth has not been registered.
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2018-11-19
FRA report on four keys to successful Roma inclusion
There is no one-size-fits-all when it comes to local inclusion but four key elements can boost the chances of success, finds the European Union Agency for Fundamental Rights’ latest report.