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2010-12-16Pacific Ombudsman Alliance - Network News Issue 23
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2015-11-04Members of Parliament
The relationship between the Ombudsman and Parliament will depend on the office’s enabling legislation and the structure of government.
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2017-06-16
Advertisement for the Deputy Ombudsman
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2013-06-20
Public Services Ombudsman for Wales - Annual Report 2012/2013 EN
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2017-06-29
Inspector-General of Taxation: Review into the ATO’s Fraud Control Management – Terms of Reference (June 2017)
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2012-04-05
Norway - Annual Report Summary 2008 EN
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2015-11-04
Complaints and investigations
This section of the Starter Kit provides information and resources relating to the office’s core complaint handling functions. Receiving and assessing complaints Conducting investigations Managing parties to a complaint
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2017-01-02
pm-2-15 mickley ombudsman-mediation-in-namibia
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2017-03-27
Ombudsman City of Toronto - Annual Report 2016 - EN
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2018-10-19
NIPSO - Quarterly Bulletin - October 2018
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2017-11-29
Accountability for Atrocity Crimes Prevention - Implementation Guidance for NHRIs and Ombudspersons (August 2017) - EN
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2018-07-13
PHSO published new guidance on how it determines recommendations for financial remedy
As part of its commitment to greater transparency, the Parliamentary and Health Service Ombudsman (PHSO) has published new guidance to give greater clarity to how it determines recommendations for financial remedy.
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2014-10-06
Press Release - Federal Ombudsman reaches another benchmark, clears backlog of 100000 Public Complaints - 20141006
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2021-03-10
Médiateur de la Communauté française - Rapport annuel 2008-2009 - FR
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2015-06-03
europe armenia human-rights-defender law-of-ra-on-the-human-rights-defender
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2018-08-30
4th IOI Workshop for NPMs - Invitation Letter
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2017-03-21
ENNHRI General Assembly statement - March 2017
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2014-02-06
Ombudsman City of Toronto - Annual Report 2010 - EN
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2017-10-12
Ombudsman publishes results of investigation on unjust and oppressive separation of prisoner
During an investigation concerning the separation of a prisoner from the general population for 66 days, the Ombudsman South Australia found that the Department of Correctional Services had, first, failed to document confidential intelligence and an operational risk assessment to justify its decision. Second, the Department's direction that a prisoner be kept separately and apart from other prisoners was unjust and oppressive. The Ombudsman is concerned that the Department has indicated that it may not implement some of his recommendations.
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2017-09-22
IOI President and General Secretary attend anniversary of the Ombudsman institution and international human rights conference
IOI President Peter Tyndall, General Secretary Günther Kräuter and the Vice-President of the European region of the IOI, Ms. Catherine De Bruecker attended the 20th anniversary of the People's Advocate Institution of Romania as well as the International Human Rights Conference hosted by the EOI in Bucharest from September 21-22.