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2021-05-31Asamblea Mundial del Instituto Internacional del Ombudsman
El Defensor del Pueblo Andaluz, Jesús Maeztu, ha participado, como miembro de pleno derecho, en la Asamblea Mundial del Instituto Internacional del Ombudsman (IIO), que se ha celebrado el 25 de mayo de 2021 mediante videoconferencia. En la referida Asamblea se ha aprobado la Declaración de Dublín en la que se señala que el IIO entiende que la pandemia no ha respetado la igualdad de oportunidades y ha afectado de forma desproporcionada a los grupos vulnerables.
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2021-05-31
L’Ombudsman recommande une refonte du système « compliqué, surchargé » de surveillance des ambulances pour protéger la sécurité des patient(e)s
L’Ombudsman de l’Ontario, Paul Dubé, a préconisé aujourd’hui au ministère de la Santé d’améliorer ses processus d’enquête sur les plaintes concernant les services d’ambulance, dans un rapport qui révèle un système compliqué, surchargé, et complètement inadéquat.
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2021-05-31
Service Complaints Ombudsman for the Armed Forces Annual Report 2020 published
The Service Complaints Ombudsman for the Armed Forces (SCOAF) Annual Report 2020 was laid in Parliament today. The report is the fifth report to cover the work of the Service Complaints system and the Ombudsman’s office. There have been a number of improvements to the reformed Service Complaints system. However, the Ombudsman once more finds that the system is not yet efficient, effective and fair.
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2021-05-31
Eight Ways Ombuds Institutes Can Contribute to the SDGs
IOI Individual member Maaike de Langen published a new article on how Ombudsman Institutions can contribute to the achievement of the Sustainable Development Goals.
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2021-05-31Webinar on Systemic Investigations - Order of Proceedings
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2021-05-31
Webinar on Systemic Investigations - Invitatio & Speaker Information
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2021-05-31
Servicios de protección para niños, niñas y adolescentes extranjeros no acompañados en Europa - Informe del Ararteko para IOI Europa
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2021-05-31
Protection services for unaccompanied minors in Europe - Report by the Basque Ombudsman for IOI Europe
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2021-05-31
Ombudsman Ontario - Surveillance 911: Enquête sur la surveillance exercée par le ministère de la Santé sur les plaintes des patients et les rapports d’incidents concernant les services d’ambulance - (mai 2021) - FR
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2021-05-31
om-ontario-oversight-911-report
Ombudsman Ontario - Oversight 911: Investigation into how the Ministry of Health oversees patient complaints and incident reports about ambulance services - (May 2021) - EN
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2015-06-12
Nuevas disposiciones nacionales para mejorar la calidad de vida de los aborígenes chaqueños
La Defensoría del Pueblo de Chaco recibió el informe de la Defensoría del Pueblo de la Nación, en donde se indica el compromiso del Ministerio de Desarrollo Social nacional para mejorar a partir de este mes las prestaciones de las tarjetas magnéticas otorgadas por la cartera, sumar productos en los módulos alimentarios e incrementar el envío de agua potable para las comunidades aborígenes chaqueñas, en el marco del cumplimiento de la medida cautelar dictada por la Corte Suprema de Justicia de la Nación.
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2015-06-11
Ombudsman Suggests Improvements to Frontex Operations of Deportation of Foreigners.
The Spanish Ombudsman, Soledad Becerril, has written to the European Ombudsman, Emily O’Reilly, with proposals to improve the operations of deportation of foreigners currently being monitored by European Union Agency for the Management of Operational Cooperation at the External Borders of the Member States (FRONTEX).
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2021-05-28
Chief Ombudsman investigating New Zealand’s Department of Corrections
New Zealand Ombudsman Peter Boshier has begun an investigation into how the Department of Corrections has responded to repeated calls for reforms aimed at improving conditions for prisoners.
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2021-05-28
12th World Conference successfully hosted by the Irish Ombudsman
The office of the Ombudsman of Ireland successfully hosted the 12th World Conference of the International Ombudsman Institute (IOI) from 26 – 27 May 2021. Unfortunately, due the Covid-19 pandemic conference delegates were not able to come together and meet in Dublin in persons as originally planned. However, the Irish host delivered a professional online event, which made sure that participants enjoyed the full conference experience with remarkable speakers, interesting workshops and a wide possibility for exchange and shared learning.
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2021-05-28
General Assembly adopts by-laws reform and Dublin Declaration
On 25 May 2021 the IOI General Assembly was held by virtual means and hosted by the Office of the Irish Ombudsman Peter Tyndall. The General Assembly brought together 130 IOI member institutions to hear presentations from the IOI Board of Directors on the organization’s services, development and achievements in the past years and to adopt two major reform to the IOI By-laws, in order to guarantee that the IOI becomes a more inclusive, transparent and democratic organization.
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2021-05-28
Le Conseil canadien des ombudsmans parlementaires appelle à la prudence en ce qui a trait aux systèmes de certification de la vaccination
Le Conseil canadien des ombudsmans parlementaires (CCOP) a publié aujourd’hui un document d’orientation destiné aux organismes provinciaux et territoriaux du secteur public qui relèvent de la compétence de l’ombudsman dans l’ensemble du pays. Il est notamment question des ministères et des organismes gouvernementaux qui fournissent des services d’éducation, de logement et de santé.
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2021-05-28
APOR Region: Information Manual (2021)
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2021-05-27
Ombudsman Quarterly Review Autumn 2021
Peter Boshier, Chief Ombudsman of New Zealand, presents the office’s Quarterly Review for Autumn 2021, which is now available online.
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2021-05-27
NIPSO publishes overview report on restrictive practices in schools
The Northern Ireland Public Services Ombudsman (NIPSO) published an overview report into the use of restrictive practices in Northern Ireland school, covering the varioius recurring themes in relation to restrictive practices in school identified by NIPSO’s maladministration investigations.
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2021-05-27
Webinaire - Enquête Systémique - Notez la Date