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2021-11-04PHSO finds Legal Aid Agency processes had unfair outcomes for vulnerable people
The Parliamentary and Health Service Ombudsman (PHSO) published a summary of an investigation which found three vulnerable people living in the UK were locked out of accessing the justice system to challenge deportation orders, because of conflicting government procedures and lengthy delays.
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2011-06-21Rapport annuel en abrégé
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2021-11-03
New guide for NHRIs to support victims of sexual exploitation and abuse
In partnership with the Office of the Victims’ Rights Advocate (OVRA), GANHRI has released a guide for National Human Rights Institutions (NHRIs) on supporting victims of sexual exploitation and abuse.
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2021-11-03
Support for Parliamentary and Health Service Ombudsman UK
The UK Government has introduced new legislation, which would seriously impact on the powers of the Parliamentary and Health Service Ombudsman (PHSO). On 18 October 2021, the Venice Commission issued an opinion on the possible exclusion of the PHSO as provided for by the Health and Care Bill. The International Ombudsman Institute strongly endorses the Venice Commission’s findings and also issues a statement or support for the UK colleague.
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2021-11-03
Secretary General Amon attends Ombudsman conference in Colombia
IOI Secretary General Werner Amon followed an invitation from the Ombudsman of Colombia, Carlos Ernesto Camargo Assis, to participate in an international Ombudsman meeting on “Migration and Refuge – Rights at Risk”, which took place in Cartagena (Columbia) from 19 – 21 October 2021.
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2021-11-03
50 Years Jubilee of the Ombudsman's Office of the City of Zurich
For half a century, the ombudsman's office has been offering free advice and mediation to the citizens of Zurich. Today, it handles around 1600 cases a year.
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2021-11-03
Los defensores mantuvieron una audiencia con representantes de Padres Organizados
Gabriel Savino y Jorge Henn se comprometieron a realizar gestiones de facilitación para que el Ministerio de Educación evalúe los planteos realizados por estos padres y madres, vinculados con el retorno a la presencialidad plena y la apertura de comedores escolares, entre otros.
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2021-11-03
Ombudsman presents study on “Implementation of Public Policies on Social Housing” at human rights seminar
This study has been commissioned as part of the DEMOS Project, which aims to foster activities to promote the knowledge society and to increase the levels of development and socioeconomic integration of the outermost regions of Portugal and Spain, composed by the archipelagos of Madeira, the Azores and the Canary Islands (the Macaronesian Islands).
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2021-11-02
42. Reporte semanal “Derechos humanos en perspectiva internacional”
Les hacemos llegar el 42. Reporte Semanal de “Derechos Humanos en Perspectiva Internacional” elaborado por el Programa de Observación y Asistencia para el Fortalecimiento de las Defensorías del Pueblo, que forma parte de la Unidad de Política Institucional de la Defensoría del Pueblo de la Ciudad Autónoma de Buenos Aires (Argentina).
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2024-07-12
First Follow-up session with 10 Ambassadors of Sindh Madressatul Islam University held by Honourable Ombudsman Sindh
First follow-up session of Brand Ambassador Program was held on 10 July 2024 at the Secretariat Provincial Ombudsman Sindh with the 10 selected students as Ambassadors for Ombudsman Sindh from the Sindh Madressatul Islam University. Mr Mustafa Jatio, Assistant Director SMIU accompanied the students.
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2021-03-11
Defensor del Pueblo - Annual Report - 2011 - EN
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2024-07-11
National Ombudsday
On 25 June 2024, the Knesset (Israeli parliament) hosted a special event to mark "National Ombudsday", on the theme: "The investigation of complaints in a state of emergency".
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2024-07-10
Annual Report 2023 – a credible and trusted institution closer to the people
On 8 July 2024, the Parliamentary Ombudsman, Judge Emeritus Joseph Zammit McKeon, presented the Annual Report 2023 to the Speaker of the House, Anglu Farrugia. Throughout 2023, the Office of the Ombudsman focused on enhancing its working relationship with the public administration. It adopted an open-door policy, reaching out to the public and government entities alike.
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2024-07-10
Reminder: Tender for IOI regional subsidies 2024/2025 still open
The IOI Board of Directors decided at their Board meeting held in The Hague in May 2024 to continue the regional subsidy programme for the membership year 2024/2025. Members wishing to apply for regional subsidies are invited to submit project proposals until 5 August 2024.
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2024-07-10
European Regional President Reinier van Zutphen discusses migration and asylum issues in Warsaw
The National Ombudsman of the Netherlands and European Regional President, Reinier van Zutphen, visited Warsaw last week. The aim of the visit was to talk to Frontex. Over the past years there have been many disturbing signals about pushbacks of migrants at the EU borders which sometimes resulted in people dying. Several National Ombudsman have addressed this in their own countries.
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2021-10-25
Francisco Mugnolo inauguró la nueva sede de la Delegación Litoral
En su reciente visita a la región, el Procurador Penitenciario de la Nación inauguró las nuevas oficinas de la Delegación Litoral y firmó convenios con autoridades de la Universidad Católica Argentina (UCA) sede Paraná y de la Universidad Católica de Santa Fe (UCSF).
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2021-10-25
Webinar on conflict resolution and management
The African Ombudsman Research Centre (AORC) is hosting a webinar on “Conflict Resolution and Management” on 2 November 2021. The webinar will discuss conflict situations and how to diffuse potential conflict, as well as identify facilitators and inhibitors of communication and how to deal with resistance and difficult people.
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2021-10-25
41. Reporte semanal “Derechos humanos en perspectiva internacional”
Les hacemos llegar el 41. Reporte Semanal de “Derechos Humanos en Perspectiva Internacional” elaborado por el Programa de Observación y Asistencia para el Fortalecimiento de las Defensorías del Pueblo, que forma parte de la Unidad de Política Institucional de la Defensoría del Pueblo de la Ciudad Autónoma de Buenos Aires (Argentina).
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2021-10-20
Ombudsman’s message to mark the International Ombudsman Day
Today the 14th Ocober,2021 marks the fourth annual International Ombudsman Day. The second Thursday of every October was first set aside by the American Bar Association in 2018 to recognize the ombudsman institution which over the years has remained hidden and underutilized despite being one of the oldest institutions in existence. The date has since been adopted by the International Ombudsman Association.
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2021-10-20
Annual Report from the Scottish Public Services Ombudsman
The Scottish Public Services Ombudsman (SPSO) has laid its Annual Report and Accounts for the year 2020-21 before the Scottish Parliament. 2020-21 was a challenging year for the SPSO. While lockdown presented the office with significant challenges, it equally offered opportunities to develop its business and approach.