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2021-01-13Facilitated discussion on the challenges posed by Covid-19
Covid-19 has posed numerous challenges for Ombudsman offices and has made it extremely difficult to connect with vulnerable and marginalised citizens of the country. The Zoom discussion will be held on 19 January 2021, at 10:00 AM Johannesburg time and you are invited to register in advance.
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2021-01-1144. Reporte semanal “Derechos humanos en perspectiva internacional”
Les hacemos llegar el 44. Reporte Semanal de “Derechos Humanos en Perspectiva Internacional” elaborado por el Programa de Observación y Asistencia para el Fortalecimiento de las Defensorías del Pueblo, que forma parte de la Unidad de Política Institucional de la Defensoría del Pueblo de la Ciudad Autónoma de Buenos Aires (Argentina).
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2021-01-11La médiation transfrontalière
LeMédiateur de la Wallonie et de la Fédération Wallonie-Bruxelles, l’Ombudsman du Grand-Duché de Luxembourg, et le Délégué général à la médiation avec les services publics par la Défenseure des droits de France, se sont entretenus en visioconférence autour des problématiques transfrontalières rencontrées dans le cadre du traitement de réclamations des ressortissants belges, luxembourgeois et français.
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2021-01-11Homelessness “own initiative” investigation launched
The Public Services Ombudsman for Wales has launched an ‘own initiative’ investigation into the administration of the homelessness review process by local authorities in Wales. The investigation will focus on three local authorities – Cardiff Council, Carmarthenshire County Council and Wrexham County Borough Council.
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2021-01-08Le Médiateur de la République a reçu une délégation du DCAF
Le Médiateur de la République, Madame Sanogo Aminata Malle a reçu en audience, une délégation du centre pour la gouvernance du secteur de la sécurité (DCAF), conduite par la Cheffe de la Division Afrique Subsaharienne, Madame Anne Bennett.
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2021-01-08UN Resolution on the Ombudsman - final version now available
The International Ombudsman Institute (IOI) has welcomed the United Nations Resolution on the Ombudsman institution, which was adopted by the UN General Assembly on 16 December 2020. The final document is now available in its English, French and Spanish version.
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2024-02-15Office of the Ombudsman in Capacity Building drive for staff
On Friday, 9 February 2024, Members of Staff for the Office of the Ombudsman took time off their busy schedules for a capacity building workshop where they reflected on the year gone by and strategized for 2024.
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2024-02-15Ombudsman calls on EU Transparency Register Secretariat to improve how it investigates complaints
The Ombudsman has asked the EU Transparency Register’s Secretariat to carry out more thorough and meaningful investigations when it comes to public complaints concerning alleged breaches of the code of conduct by registered organisations.
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2024-02-15Ombudsperson Institution and University of Prizren sign a MoU
Ombudsperson, Mr. Naim Qelaj, and the rector of the University “Ukshin Hoti” of Prizren, Mr. Mentor Alishani, signed a Memorandum of Understanding aimed at strengthening cooperation in the field of rule of law, through education and legal education.
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2024-02-15The Commonwealth Ombudsman published an investigation report “Taking Liberties”
On 7 February 2024, the Commonwealth Ombudsman, Iain Anderson, published an investigation report, ‘Taking Liberties’, focussing on whether the Department of Home Affairs and the Australian Border Force has appropriate policies and procedures in place to ensure unlawful non-citizens are removed from Australia in a timely way.
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2024-02-15Réaction au projet de Règlement modifiant le Règlement sur l’aide financière aux études
Le 9 février 2024, le protecteur du citoyen, M. Marc-André Dowd, a transmis une lettre à la ministre de l’Enseignement supérieur, Mme Pascale Déry. Il y commente le projet de Règlement modifiant le Règlement sur l’aide financière aux études.
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2024-02-15Ombudsman.be, un réseau fédérateur
Le 1er février 2024, Ombudsman.be, le réseau belge des Ombudsmans, a tenu son assemblée générale dans les locaux de la Chambre des Représentants. Le réseau regroupe aujourd'hui 30 institutions de médiateurs et ombudsmans institutionnels ( Etat, Régions, communes, … ) et sectoriels ( assurances, secteur postal, énergie, … ).
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2021-01-07Ombudsman community mourns passing of Mihail Cotorobai
It is with deep sorrow that we inform you of the passing of Mihail Cotorobai, People's Advocate of the Republic of Moldova. A person with distinguished human qualities, Ombudsman Cotorobai will live in our memory as a wise and respectful colleague, who substantially contributed to the development of the National Human Rights Institution in the Republic of Moldova and to the intransigent promotion of the values of fundamental human rights and freedoms.
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2021-01-07Erica Smith-Penn appointed Complaints Commissioner
Mrs. Erica R. Smith-Penn has been appointed Complaints Commissioner effective January 1, 2021. His Excellency the Governor Augustus Jaspert appointed Mrs. Smith-Penn to the post after consultation with the Premier and the Leader of the Opposition in accordance with section 110(2) of the Virgin Islands Constitution.
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2021-01-07Deputy-Ombudsman Sakslin gave decisions on child protection
Maija Sakslin, Deputy-Ombudsman has proposed compensation for a child who was sexually exploited by a child welfare institution employee. The foster care unit and the municipality had acted appropriately to investigate the offence and to make the perpetrator liable after the incident.
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2021-01-04Human rights education starts with training of teachers
National Human Rights Commission (NHRC) chair Chu CHEN and Control Yuan (CY) members made a visit to the National Academy for Educational Research on 23 November 2020. The delegation discussed human rights education with deputy education minister Ching-Hwa TSAI and officials and researchers from the Department of Special Education, K-12 Education Administration, and National Academy for Educational Research.
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2021-01-04Citizens’ Representative declares misconduct by former Crown Corporation CEO for misrepresenting evidence
Citizens’ Representative for Newfoundland & Labrador, Bradley Moss, released a public report on 10 December 2020, highlighting the results of an investigation of evidence concealment by a public official during a previous conflict of interest investigation by his office.
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2013-11-14Gibraltar - Public Services Ombudsman - Annual Report 2010 EN
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2021-03-18Spain - Síndica de Greuges de Barcelona - Annual Report 2010 - CA
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2020-12-28Zoom presentation MoU between GAMIP and IOI
You are cordially invited to join a Zoom presentation of a Memoradum of Understanding signed between the International Ombudsman Institute (IOI) and the Global Alliance for Ministries and Infrastructures for Peace (GAMIP). The event will take place on 29 December 2020 and you can register here.