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2021-06-10This year's annual report of the National Ombudsman of the Netherlands also published as magazine to reach professionals and as Youtube video
This year the National Ombudsman has also published his annual report as a Magazine. The National Ombudsman has opted for the digital annual magazine in order to clarify the work of the National Ombudsman institute to professionals (e.g. complaint handlers, intermediaries, academics, etc.).
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2024-05-16
Office of the Ombudsman hails media freedom
The Office of the Ombudsman on May 4, 2024 joined the media fraternity in commemorating the World Press Freedom Day in Mangochi. Representing the Office of the Ombudsman, Principal Public Relations Officer Mandy Pondani said the media plays a crucial role in the work that the Office of the Ombudsman does which centers on holding government institutions accountable.
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2024-05-16
Office of the Ombudsman presents Reasonable Accommodation Guide in New Zealand Sign Language
Under the Disability Convention disabled people have the right to reasonable accommodation. New Zealand’s Independent Monitoring Mechanism (IMM) has just released an updated guide - Removing barriers: A guide for reasonable accommodation of Disabled people in Aotearoa.
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2024-05-16
Office of the Ombudsman launches “Human Rights: A guide for Ombudsman staff when investigating complaints”
The Office of the Ombudsman of Ireland saw the formal launch of a new Human Rights Manual for Ombudsman staff, which aims to increase awareness and use of the human rights framework throughout the public sector.
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2021-06-07
Queensland Ombudsman presents report on timeliness of responses to notifications of fire ant activity
Fire ants report: Timeliness of responses to notifications of suspected fire ant activity is a new publication from the Office of the Queensland Ombudsman on the timeliness of the National Red Imported Fire Ant Eradication Program’s responses to notifications of suspected fire ant locations made by members of the public.
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2021-06-07
Discussion paper on Integration published by the National Ombudsman of the Netherlands
During the IOI world conference, the Ombudsman of Greece, the Ararteko of the Basque Country and the National Ombudsman of the Netherlands presented their papers on asylum and migration topics. The discussion paper on integration written by the Office of the National Ombudsman of the Netherlands is now available for download.
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2014-12-04Defensoría del Pueblo - Annual Report 2013 - ES
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2021-06-01
Ombudsman Svetina meets with representative of the UN High Commissioner for Refugees
On 28 May 2021, Ombudsman Peter Svetina received Mr Roland Schilling, Head of the United Nations High Commissioner for Refugees in Central Europe (UNHCR), and Ms Romana Zidar, Senior Protection Associate for Slovenia. They discussed current asylum and refugee issues and the challenges facing European countries in the area of migration.
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2021-06-01
Awareness campaign - Equal Participation of Persons with Disabilities in Εlections
The Commissioner for Administration and the Protection of Human Rights (Cyprus Ombudsman) has recently published a summary of her recent ex officio intervention regarding the exercise of civil rights of persons with disabilities and their equal participation in elections.
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2022-02-07
Institution of the Ombudsman - Annual Report 2020 - EN
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2021-05-31
Reporte semanal “Derechos humanos en perspectiva internacional”
Les hacemos llegar el Reporte Semanal de “Derechos Humanos en Perspectiva Internacional” elaborado por el Programa de Observación y Asistencia para el Fortalecimiento de las Defensorías del Pueblo, que forma parte de la Unidad de Política Institucional de la Defensoría del Pueblo de la Ciudad Autónoma de Buenos Aires (Argentina).
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2021-05-31
Ombudsman recommends overhauling "complicated, overburdened" ambulance oversight system to protect patient safety
Ontario Ombudsman Paul Dubé today called on the Ministry of Health to improve its processes for investigating complaints about ambulance services, in a report that reveals a system that is complicated, overburdened, and wholly inadequate.
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2021-05-31
Asamblea Mundial del Instituto Internacional del Ombudsman
El Defensor del Pueblo Andaluz, Jesús Maeztu, ha participado, como miembro de pleno derecho, en la Asamblea Mundial del Instituto Internacional del Ombudsman (IIO), que se ha celebrado el 25 de mayo de 2021 mediante videoconferencia. En la referida Asamblea se ha aprobado la Declaración de Dublín en la que se señala que el IIO entiende que la pandemia no ha respetado la igualdad de oportunidades y ha afectado de forma desproporcionada a los grupos vulnerables.
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2021-05-31
L’Ombudsman recommande une refonte du système « compliqué, surchargé » de surveillance des ambulances pour protéger la sécurité des patient(e)s
L’Ombudsman de l’Ontario, Paul Dubé, a préconisé aujourd’hui au ministère de la Santé d’améliorer ses processus d’enquête sur les plaintes concernant les services d’ambulance, dans un rapport qui révèle un système compliqué, surchargé, et complètement inadéquat.
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2021-05-28
12th World Conference successfully hosted by the Irish Ombudsman
The office of the Ombudsman of Ireland successfully hosted the 12th World Conference of the International Ombudsman Institute (IOI) from 26 – 27 May 2021. Unfortunately, due the Covid-19 pandemic conference delegates were not able to come together and meet in Dublin in persons as originally planned. However, the Irish host delivered a professional online event, which made sure that participants enjoyed the full conference experience with remarkable speakers, interesting workshops and a wide possibility for exchange and shared learning.
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2024-05-10
Ontario Ombudsman finds that Teen's pleas for foster care went unheard
York Region Children’s Aid Society (York CAS) failed to respect the rights of a 16-year-old girl who repeatedly asked for a foster placement before she died, Ombudsman Paul Dubé’s latest investigation has found.
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2021-05-27
El Defensor del Pueblo asegura que el proceso de vacunación se está desarrollando de manera muy positiva
El Defensor del Pueblo (e.f.), Francisco Fernández Marugán, ha asegurado este martes que “el proceso de vacunación está desarrollándose de forma muy positiva” en nuestro país. En su comparecencia ante la Comisión Mixta de Relaciones con el Defensor del Pueblo, Fernández Marugán ha revelado que la Institución no ha recibido “ninguna queja” sobre dicho reparto.
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2021-05-27
NIPSO publishes overview report on restrictive practices in schools
The Northern Ireland Public Services Ombudsman (NIPSO) published an overview report into the use of restrictive practices in Northern Ireland school, covering the varioius recurring themes in relation to restrictive practices in school identified by NIPSO’s maladministration investigations.
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2016-02-22
Estonia - Annual Report 2012 - Summary - EN
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2021-05-26
Raúl Lamberto asumió la Presidencia de la Región Caribe y América Latina del IIO
El defensor del Pueblo de la provincia de Santa Fe, Raúl Lamberto, asumió este 25 de mayo la Presidencia de la Región Caribe y América Latina del Instituto Internacional del Ombudsman (IIO) en el marco de la Asamblea General del Instituto Internacional del Ombudsman celebrada de manera online este martes.