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2025-07-04National Ombudsman New Zealand - Ombudsman Quarterly Review - Issue 48 - EN
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2025-07-04Message from the Ombudsman of the Republic of Mauritius on the Occasion of International Whistleblowers Day – 23 June 2025
On the occasion of International Whistleblowers Day 2025, the Office of the Ombudsman of the Republic of Mauritius joins its international counterparts - including the International Ombudsman Institute, the African Ombudsman and Mediators Association, and the Association des Ombudsman et Médiateurs de la Francophonie (AOMF) - in commemorating this important day dedicated to integrity, courage, and public interest.
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2025-07-04
IOI European Region Quarterly Newsletter - April-June 2025
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2025-07-03
Record cases handled by Toronto Ombudsman in 2024 indicate increasing demand for accountability in local government
The City of Toronto’s Ombudsman handled 4,929 cases in 2024, a 43 per cent increase over the previous year and the highest on record. The most common fairness issues stemmed from poor communication, including no or delayed responses and inconsistent or incorrect information from City staff.
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2019-09-06
Public Defender of Rights - Annual Report 2018 EN
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2025-06-26
Control Yuan - 2024 Annual Report - EN
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2025-06-26
National Ombudsman - Annual report 2024 - Summary - EN
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2025-06-26
Control Yuan -2024 Annual Report
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2025-06-26
Control Yuan -2023 Annual Report
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2025-06-26
AORC's High-level Webinar on Strengthening Ombudsman Impact
Join the African Ombudsman Research Centre, the research and training arm of the African Ombudsman and Mediators' Association, for their High-level webinar on Strengthening Ombudsman Impact. This event, organised in partnership with the International Ombudsman Institute (IOI), will take place on Tuesday, 15 July 2025 at 10 am (GMT+2). Kindly click here to see the Save-the-Date note.
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2025-06-26
Parliamentary Ombudsman holds Thematic Lecture on Transparency, Fairness and Accountability as cornerstones of good administration
On 12 June 2025, the Office of the Ombudsman in Malta officially launched its 30th Anniversary commemorations with a Thematic Lecture held at the Plenary Hall of the House of Representatives. Entitled “Transparency, Fairness, Accountability: Cornerstones of Good Administration – The Mandate of the Ombudsman,” the lecture brought together Members of Parliament, senior public officials, civil servants, academics, civil society representatives, and other stakeholders for a timely reflection on the essential values that underpin good governance and public administration.
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2023-08-24
Ombudsman announces results of direct investigation into Pilot Scheme on Community Care Service Voucher for the Elderly
On 17 August 2023, the Ombudsman, Ms Winnie Chiu, announced at a press conference the completion of a direct investigation into the Pilot Scheme on Community Care Service Voucher for the Elderly and made 11 recommendations to the Social Welfare Department for improvement.
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2023-08-18
Ombudsman announces results from direct investigation into Government’s enforcement against defective sewage works of NTEHs
On 17 August 2023, the Ombudsman, Ms Winnie Chiu, announced at a press conference the completion of a direct investigation into the Government’s enforcement against defective sewage works of New Territories Exempted Houses (“NTEHs”) and made 10 recommendations for improvement to the Environmental Protection Department (“EPD”), the Food and Environmental Hygiene Department (“FEHD”) and the Lands Department (“LandsD”).
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2025-06-20
Ombudsman of Montreal - Annual Report - 2024 - EN
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2025-06-18
Ombudsman of Denmark - Annual Report - 2024 - EN
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2025-06-16
AORC - Enhancing Citizen Engagement - Q&A - EN
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2023-08-03
Ombudsman probes enforcement by Planning Department and Lands Department against unauthorised land developments
The Ombudsman, Ms Winnie Chiu, announced on 3 August 2023 the launch of a direct investigation to examine the enforcement by the Planning Department (“PlanD”) and the Lands Department (“LandsD”) against unauthorised land developments.
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2019-06-24
Annual Report 2018_Danish Parliamentary Ombudsman
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2019-06-21
Denmark - Parliamentary Ombudsman - Annual Report 2018 - EN
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2014-02-06
Ombudsman Saskatchewan - Annual Report 2009 - EN