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2025-04-04Connecting Ombudsman Procedures and Citizens: Advancing Public Engagement and Accessibility in Hungary
The Office of the Commissioner for Fundamental Rights of Hungary has successfully implemented the IOI-supported regional subsidy project “Connecting Ombudsman Procedures and Citizens”. The two-phase initiative aimed at strengthening public awareness of the Ombudsman’s work, particularly in the field of disability rights, and at familiarizing the public with the network of newly established regional offices.
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2020-05-14investigation-of-alleged-improper-conduct-by-executive-officers-at-ballarat-city-council-victorian-ombudsman
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2020-07-06
Niger - Déclaration de l'Office du Médiateur suite au meurtre du citoyen américain Georges Floyd
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2020-07-06
Déclaration de l'Office du Médiateur suite au meurtre du citoyen américain Georges Floyd
Le Médiateur de la République du Nigera publié ladéclaration de l'office suite au meurtre du citoyen Américain Georges Floyd et il a fait l'appel suivant: « Vive la Fraternité Humaine unie et Solidaire! Vive la Coopération Internationale dans la Paix et la Solidarité entre les Peuples! »
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2025-10-29
NPM Workshop in Oslo
The IOI is pleased to continue the successful training series for Ombudsman with NPM mandate. The next NPM training will be hosted by the Office of the Parliamentary Ombud of Norway and held in Oslo from 9 – 11 February 2026. It will be delivered by the APT and deal with preventive monitoring in mental health institutions, as well as creating change for NPMs who have been monitoring for years.
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2026-04-24
Yukon Ombudsman Annual Report 2025 - EN
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2021-04-09
Vanuatu Ombudsman Officers and New Zealand Chief Ombudsman Representatives in training session via zoom
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2025-09-18
2025 Complaint Handling Forum
From 27 - 31 October 2025, the Office of the Commonwealth Ombudsman will host its annual Complaint Handling Forum. The 5-part virtual forum will feature speakers from a variety of backgrounds, including an Ombudsman panel discussion featuring the Commonwealth Ombudsman, Iain Anderson, Tax Ombudsman, Ruth Owen and Telecommunications Industry Ombudsman, Cynthia Gebert.
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2025-01-31
Malawi Ombudsman outlines funding challenges to PAC
The Office of the Ombudsman in Malawi earlier this week appeared before the Public Appointments Committee (PAC) of Parliament, where Ombudsman Grace Tikambenji Malera spelled out some of the financial challenges that her office is facing.
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2020-04-17
Ombudsman Shahbaz directs investigating officers on safety measures
Federal Ombudsman Syed Tahir Shahbaz chaired a meeting to direct investigating officers and senior officers to facilitate complainants by observing all safety measures.
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2025-09-11
Reaffirming Justice, Restoring Trust: Ombudsman Punjab in Action
In line with its mandate to extend the reach of administrative justice to underserved populations, the Office of the Ombudsman of the Province of Punjab has operationalized the “Awami Khidmat Program | Outreach Van Campaign” across South Punjab. This initiative forms an integral part of the wider Sunwai Campaign, aimed at institutional accessibility and public empowerment.
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2025-09-05
IOI Asian Regional Meeting 2025 & International Conference on the Theme “Strengthening the Rule of Law through Ombudsman Institutions” to be held in Lahore, Pakistan from October 7–9, 2025
For the first time in history, Pakistan will proudly host the IOI Asian Regional Meeting 2025, bringing together ombudsman leaders, experts, and stakeholders from across Asia and beyond. The event, organized by the Office of the Ombudsman Punjab, marks a milestone in Pakistan’s growing role in strengthening international cooperation, accountability, and citizen rights protection.
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2025-09-11
Ombudsman presents Ombudsplan 2026 to Parliament
The Parliamentary Ombudsman, Judge Joseph Zammit McKeon, presented the Ombudsplan 2026 to the Speaker of the House of Representatives, Hon. Anglu Farrugia. The Ombudsplan is the annual policy and financial framework of the Office of the Ombudsman. It sets out the Office’s objectives for the coming year, highlights systemic challenges within the public administration, and includes the request for funding required to support the institution’s work.
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2025-07-31
Ombudsman Sindh sets regional benchmark in public outreach, complaint resolution, and humanitarian collaboration
The Office of the Provincial Ombudsman Sindh, in partnership with the Pakistan Red Crescent Society (PRCS) Sindh, hosted a high-impact awareness seminar on 24th July 2025, which aimed at enhancing citizen engagement, improving access to justice, and fostering collaborative humanitarian action.
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2025-07-04
Ombudsman’s three strategic focuses deliver results and tangible benefits to community
The Ombudsman, Mr Jack Chan, on 2 July 2025 presented the 2024-25 Annual Report of The Ombudsman to the public. The Office exceeded all its service targets in handling enquiries, complaints, reassessment and review of complaints in the reporting year.
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2025-08-22
Fifty Years of the New South Wales Ombudsman 1975–2025
The NSW Ombudsman has published a report capturing the office’s 50 years since establishment – half a century of unwavering commitment to independence, fairness and the public interest in New South Wales. The report written by Dr Lisa Murray, public historian, serves as a testament to the evolving role, impacts and the enduring legacy of the office over time.
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2026-04-08
IOI Training Initiatives 2010 - 2025
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2025-07-03
South Africa’s Public Protector begins an official visit to Malta ahead of thematic lecture on transparency, fairness, and accountability
Advocate Kholeka Gcaleka, Public Protector of South Africa, was in Malta at the invitation of Parliamentary Ombudsman Judge Joseph Zammit McKeon to address the thematic lecture “Transparency, Fairness and Accountability: Cornerstones of Good Administration – The Mandate of the Ombudsman” that took place on 12 June 2025 in the Plenary Hall of the House of Representatives. It was the first in a series of events marking the 30th anniversary of the Office of the Ombudsman.
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2024-11-07
Ombudsman in annual file audit
The Office of the Ombudsman in Malawi is conducting its annual file updating and audit exercise. According to Administration Officer Gracious Chirambo this is done in compliance with Government Directives, laws and policies.
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2025-06-26
Parliamentary Ombudsman holds Thematic Lecture on Transparency, Fairness and Accountability as cornerstones of good administration
On 12 June 2025, the Office of the Ombudsman in Malta officially launched its 30th Anniversary commemorations with a Thematic Lecture held at the Plenary Hall of the House of Representatives. Entitled “Transparency, Fairness, Accountability: Cornerstones of Good Administration – The Mandate of the Ombudsman,” the lecture brought together Members of Parliament, senior public officials, civil servants, academics, civil society representatives, and other stakeholders for a timely reflection on the essential values that underpin good governance and public administration.
