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The Outreach Van in action in South Punjab
The Office of the Ombudsman Punjab continues to serve as a beacon of accessible justice, transparency, and public trust, providing effective redressal for grievances against maladministration in government departments. Through direct intervention, field outreach, and strong enforcement of citizens’ rights, the institution remains committed to empowering the underserved and protecting public interest.
Institutional Access Enhanced: Launch of the Outreach Van Campaign in South Punjab
In line with its mandate to extend the reach of administrative justice to underserved populations, the Office has operationalized the “Awami Khidmat Program | Outreach Van Campaign” across South Punjab. This initiative forms an integral part of the wider Sunwai Campaign, aimed at institutional accessibility and public empowerment.
Operating under the slogan “Aap ki Sunwai, Aap ke Sheher Mein”, the outreach van enables:
- On-site complaint registration
- Citizen guidance on complaint procedures (free of cost, without legal representation)
- Public awareness sessions across districts
- Promotion of institutional access via Helpline 1050, mobile application, and QR codes
This initiative reflects the Office’s strategic intent to foster inclusive governance and ensure the availability of redress mechanisms at the grassroots level.
Source: The Office of the Provincial Ombudsman Punjab, Pakistan
