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2020-01-21Ombudsman Hong Kong, China investigates mechanisms for verifying travel records of comprehensive social security assistance
The Ombudsman of Hong Kong, China, Ms Winnie Chiu, announced the completion of a direct investigation into “Mechanisms for Verifying Travel Records of Comprehensive Social Security Assistance/Social Security Allowance Applicants and Recipients”.
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2023-07-2504. Opening Session: Opening remarks (NL) by Guido Herman (Federal Ombudsman, Belgium)
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2019-11-18
Ombudsman Hong Kong announces results of own motion investigation
The Ombudsman of Hong Kong SAR, Ms Winnie CHIU, announced on 14 November, 2019, the results of an own motion investigation on the notification mechanism and arrangements for imprisoned singleton public rental housing tenants.
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2014-02-24
Occasional Paper #57
The courts, the ombudsman and the public (1996) Sir William Reid Sir William is the Parliamentary Commissioner for Administration and Health Service Commissioner for the United Kingdom.
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2020-01-22
GANHRI Annual Meeting to be held in March 2020
The Global Alliance of National Human Rights Institutions (GANHRI) will hold its annual meeting in Geneva from 10 – 12 March 2020. Save the date!
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2019-10-28
Ombudsman’s Casebook October 2019
The Ombudsman of Ireland has recently published the latest edition of the Ombudsman’s Casebook. The idea behind this Casebook is to promote learning from complaints. There is a wide variety of case summaries which are intended to help service providers to avoid making the mistakes of others or to improve systems to prevent unintended consequences.
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2019-09-30
Universal Periodic Review of Portugal was completed
The Ombudsman participated on September 20 at the 42nd Session of the Human Rights Council - which took place in Geneva from 9 to 27 - where the report of the Universal Periodic Examination of Human Rights to Portugal was discussed and adopted.
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2020-02-26
Council asked to revise transport policy for adult learners with special educational needs
East Sussex County Council has been asked to review its policy for providing home to college transport for young adults with special educational needs and disabilities (SEND), after the Local Government and Social Care Ombudsman criticised the way it dealt with a family’s situation.
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2019-10-24
Increase in complaints shows continuing relevance of Ombudsman office to Victorians
Complaints to the Victorian Ombudsman increased by 14% over the past year, while the number of protected disclosure (whistleblower) matters looked into has tripled since 2015.
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2022-12-21
Ombudsman Newsletter October-December 2022
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2020-05-28
Ararteko (Ombudsman Basque Country) - Annual Report 2010 - ES
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2019-09-09
Parliament adopted legislative package based on monitoring of Human Rights Defender
Under the new Constitution of 2015 the mandate of the Human Rights Defender (HRD) has been expanded by including the power to facilitate the improvement of the regulatory legal acts related to human rights and freedoms. Following the Constitutional Amendments, a new Constitutional Law on Human Rights Defender of the Republic of Armenia was adopted in December 2016. Within this constitutional function, a new practice of reflecting monitoring results in draft laws by the HRD Office is being exercised.
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2014-02-24
Occasional Paper #06
Brief on the office of the ombudsman (1980) Charles Ferris / Brian Goodman / Gordon Mayer Prepared for presentation before the Ombudsman Committee at the International Bar Association's (I.B.A.) 18th Biennial Conference. Historical background of the Ombudsman, the I.B.A. definition of Ombudsman and a discussion of the jurisdictionand powers of most offices.
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2022-12-20
Final Report - A Voice Unheard - EN
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2019-08-27
Queensland Ombudsman presents Forensic Disability Service Report
The Queensland Ombudsman’s report, The Forensic Disability Service report: An investigation into the detention of people at the Forensic Disability Service, was tabled by the Honourable Curtis Pitt MP, Speaker of the Queensland Parliament on Thursday 22 August 2019.
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2019-10-04
Dutch Ombudsman hosts Poldershop on “Ombudsman Tools”
Dutch National Ombudsman Reinier Van Zutphen invites to the next Poldershop, which will take place in The Hague on Friday, 1 November 2019. This edition of the Poldershop is about how Ombudsman assess the actions of the government? On what basis do they reach their decisions?
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2019-08-28
IOI Europe quadrennial conference - papers available online
On the occasion of its 20th anniversary, the Office of Federal Ombudsman of Belgium hosted the quadrennial conference of the IOI’s European Region in Brussels in October 2018. The event invited Ombudsman colleagues to discuss “The Ombudsman in an open and participatory society”. Conference presentations and papers are now available online in the “Member Area” of the IOI website.
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2019-08-14
Ombudsman Hong Kong announces direct investigation on implementation of Mandatory Window Inspection Scheme
The Ombudsman, Ms Winnie Chiu, today (14 August) announced the completion of a direct investigation by the Office of The Ombudsman on the Buildings Department (BD)’s implementation of the Mandatory Window Inspection Scheme.
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2020-01-22
Catalan Ombudsman hosts workshop on artificial intelligence and human rights
The IOI and the Catalan Ombudsman organize an international workshop on “Artificial Intelligence and Human Rights - challenges, functions and mechanisms”, to be held in Barcelona from 2 – 3 March 2020. Registration is now open!
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2019-10-08
“Fairness Week” kicks off today in British Columbia
With the proclamation of Fairness Week in the province of British Columbia, Canada, the Ombudsperson, British Columbia´s “Independent Voice for Fairness” is reminding the public of their right to fair treatment from public sector organizations.