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  • 2014-05-08

    Information Commissioner - Annual Report 2013 - EN

  • 2022-08-18

    ENNRHI - Armenia's Rule of Law Report 2022

  • 2016-03-25

    People's Advocate - Annual Report - 2009 - EN

  • 2016-06-30

    Council of Europe Help Programme

    The Council of Europe (CoE) has launched the first EU/CoE “HELP in the 28” course on "Fight against racism, xenophobia, homophobia and transphobia". This is a free online course and it has been designed for legal professionals or anyone interested to legally fight discrimination.

  • 2014-02-24

    Occasional Paper #19

    The Ontario Legislatures select Committee on the Ombudsman (1982) Brian Goodman A description of the Committee, its history and relationship with the Office of the Ombudsman. Brian Goodman was Counsel and Special Advisor to the Ombudsman for Ontario. He has appeared before the Select Committee on the Ombudsman on numerous occasions since its inception. Mr. Goodman is now Executive Director, The Ministry of Labour -Provinceof Ontario.  

  • 2021-05-31

    Enquiry regarding a so-called enforced police assistance of a 13-year-old

    A social welfare board requested the police's assistance to transport a 13-year-old girl to one of the National Board of Institutional Care’s residential homes for young people. The transport was delayed partly because the Police Authority and the social services disagreed on whether representatives of the social welfare board should accompany the transport, and partly because there were problems with booking a flight. 17 hours after the girl was taken into care the transport began by car and after 10 hours of transport, she arrived at the residential home

  • 2015-08-20

    Médiateur du Faso - Rapport d'Activités 2013 - FR

  • 2021-08-26

    Prison restricts access to culturally appropriate food

    While prisons understandably restrict items that can be brought in for security reasons, Sai was entitled to have his cultural rights upheld.

  • 2014-01-23

    Sweden - Annual Report 2011/2012 - Summary - EN

  • 2021-05-27

    Police stops in Europe: everyone has a right to equal treatment

    A new paper by the EU Agency for Fundamental Rights (FRA) reveals the differences between people’s experiences with police stops. It shows that Black people, Asians and Roma are still more likely to be stopped and searched by police, which also affects their trust in policing. FRA will continue providing EU countries with data and guidance to support them in ensuring their policing practices respect people’s fundamental rights.

  • 2014-01-23

    Sweden - Annual Report 2010/2011 - Summary - EN

  • 2015-11-04

    APOR Starter Kit

    Starter Kit for New Ombudsman and Developing or Expanding Offices Welcome to a collection of Ombudsman resources, guidance and useful advice, prepared for the members of the Australasian and Pacific Ombudsman Region (APOR) with the financial support of the International Ombudsman Institute (IOI). This ‘starter kit’ is designed to provide assistance to newly established Ombudsman offices, as well as to those undergoing expansion or looking for assistance to develop existing services or new functions. The resources in this Sarter Kit are set out under a number of broad topics:   Core principles Guiding principles How to build and maintain independence Governance and office management Strategic and business planning Measuring and monitoring performance New functions and a growing office Risk management Records management Challenges to jurisdiction Complaints and investigations Receiving and assessing complaints Conducting investigations Managing parties to a complaint Stakeholder engagement Members of Parliament Journalists Government agencies Outreach and awareness Contacts   These pages provide information about the topic and include a range of resources relevant to the topic from other APOR members. This starter kit is a dynamic resource, meaning that the resources may be updated and new resources added over time.   New or amended resources If your office has any resources you think may be useful to others, or previously provided resources that have been updated, please contact the Western Australian Ombudsman’s office by email at communications@ombudsman.wa.gov.au.   Use of terms Throughout this Starter Kit, some common terms have been used: ‘Agencies’ refers to the Departments, authorities, organisations and other service provides within the Ombudsman’s jurisdiction. ‘Office’ means the office of the Ombudsman. ‘Ombudsman’ refers to the chief executive of the office, and if there are more than one Ombudsman, any or all of them, as relevant. ‘Public officers’ means the people employed in agencies. ‘Staff’ means the people employed in the office under the direction and control of the Ombudsman.

  • 2019-03-28

    Annual Report 2011 - ES

  • 2014-02-06

    Commissioner of Official Languages - Annual Report 2008/2009 - EN

  • 2014-02-24

    Occasional Paper #80

    How to be a good ombudsman (2004) Dr. Jacob Söderman Dr. Söderman is the former European Ombudsman from 1995 to 2003.  

  • 2021-04-09

    Awareness and consultations on freedom of speech, access to information and safe use of the internet

    The Office of the Ombudsman, also the National Human Rights Institution of Samoa, in collaboration with the Samoa Police and Prisons Service and the Office of the Regulator are spearheading efforts to raise community awareness in selected villages regarding the exercise of the freedom of speech and opinion and its limitations and to promote the safe use of technology and social media.

  • 2014-03-05

    FRA report on violence against women - summary (EN)

  • 2021-08-05

    New Zealand report: "Oversight"

    New Zealand Ombudsman Peter Boshier has released an investigation report that finds serious failings in the Ministry of Health’s stewardship of a network of services for people with an intellectual disability and high and complex needs, including people requiring secure hospital care.

  • 2016-08-10

    Commissioner for Fundamental Rights - Annual Report 2015 EN

  • 2014-02-06

    Commissioner of Official Languages - Annual Report 2010/2011 - EN

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