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2023-12-14Annual Report on the activities of the National Mechanism for the Prevention of Torture in 2022
On 18 December 2022, 20 years had passed since the adoption, by the UN General Assembly, of the Optional Protocol to the UN Convention against Torture and Other Cruel, Inhuman or Degrading Treatment or Punishment. Thanks to the implementation of the OPCAT into the Polish legal system, the National Mechanism for the Prevention of Torture has been operating in Poland for nearly 15 years already as part of the Office of the Commissioner for Human Rights.
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2024-06-07
The Control Yuan publishes 2023 Annual report
With powers endowed by the Constitution and its additional articles, the Control Yuan exercises powers of impeachment, censure, correction, investigation, and audit, as well as receiving people’s complaints and conducting circuit supervision at local and central authorities. Recently, CY published the 2023 Annual Report of Control Yuan.
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2024-09-12
The Ombudsman presents the Ombudsplan 2025 to Parliament
Pursuant to Section 10(4) of the Ombudsman Act 1995, the Ombudsman, Judge Emeritus Joseph Zammit McKeon, has submitted the Ombudsplan 2025 to the Speaker of the House of Representatives, the Hon. Anġlu Farrugia. The Ombudsplan 2025 sets out the planned activities and initiatives that the Office of the Ombudsman aims to undertake in the coming year. It also provides Parliament with an update on the concerns raised in the previous year’s Ombudsplan.
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2024-09-08
The Hague 2024 - Conference Papers
The 12th IOI World Conference held in The Hague, the Netherlands in May 2024 was an opportunity to reconnect after the pandemic for around 200 delegates from all over the world. True to the motto "Working Together for Our Tomorrow", participants explored the four main themes of the conference "Climate Change", "Future Generations", "Value Dilemmas" and "Outreach". The summary of the discussions of the IOI World Conference 2024 can be accessed here.
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2024-10-04
Social Care Ombudsman publishes complaints figures for 2023-24
The Local Government and Social Care Ombudsman is reiterating its call for care providers to be required to tell people about its service, after highlighting the relatively small number of cases it deals with about the independent sector.
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2024-08-22
Austrian NPM publishes Annual Report 2023
The Austrian National Preventive Mechanism (NPM) published the English version of its Annual Report 2023. In the year under review, the NPM carried out 505 visits, which provided a picture of the human rights situation in Austria. In addition to positive observations, numerous deficits were identified again in 2023.
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2024-08-22
Veterans Ombud Releases 2024 Spotlight: Progress Update on OVO Recommendations to VAC
On 21 August 2024, the Office of the Veterans Ombud (OVO) released its publication Spotlight 2024: Progress Update on OVO Recommendations to VAC. The recommendations made by the OVO address systemic gaps and barriers to fair access by Veterans and their families for VAC services and benefits.
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2024-08-16
Reminder: Commonwealth Ombudsman hosts Complaint Handling Forum from 21 to 25 October 2024
From 21 – 25 October 2024, the Office will host its annual Complaint Handling Forum. The 5-part virtual forum will feature speakers from a variety of backgrounds, including a keynote address from the Commonwealth Ombudsman, Iain Anderson.
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2024-08-09
News from the Ombudsman’s Office: July 2024
In the July 2024 issue of the News from the Latvian Ombudsman, the Office includes, among other things, the Ombudsman's opinion on decriminalisation of drug use in young people, the child's right to information on healthcare, a call for administrative and criminal liability for sexual harassment, and a study on inequalities for parents in regulated professions.
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2024-08-08
Malawi shines at International Ombud Expo 2024
The Office of the Ombudsman in Malawi joined various Ombudsman Offices from all over the world, human rights bodies, grievance handlers, integrity organizations, and related oversight and regulatory institutions at the International Ombud Expo 2024 in Gaborone, Botswana.
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2024-08-08
Everything set for the II Italian Edition of the International Ombudsman Conference to be held in Cassino on September 11-13, 2024
The II Italian Edition of the International Ombudsman Conference will take place in Cassino, Italy, from 11-13 September 2024. This globally significant event has attracted an impressive participation, with 268 delegates registered from around the world.
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2024-09-08
Dublin 2021
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2024-09-06
Droit à l'éducation pour tous : rentrée 2024, des enfants toujours privés de leur droit
Alors que 12 millions d’élèves du primaire et du secondaire font leur rentrée scolaire cette semaine, de trop nombreux enfants resteront chez eux faute de pouvoir être scolarisés, ou rencontreront de réelles difficultés dans leur apprentissage faute d’aménagements adéquats. Lycéens sans affectation, manque d’accessibilité et d’inclusivité pour les élèves en situation de handicap : ce sont des dizaines de milliers d’enfants qui, chaque année, voient leur droit à l’éducation entravé. Le Défenseur des droits est particulièrement vigilant à ces situations et fait de l’accès à l’éducation de tous les enfants une de ses priorités.
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2024-08-01
Près de 1200 signalements de lanceurs d’alerte dans le secteur privé en 2023
En 2023, première année d'application de la nouvelle loi sur les lanceurs d’alerte, les autorités compétentes ont traité 1010 signalements, qui ont donné lieu à 840 enquêtes. A ce chiffre, il faut ajouter les 209 signalements du secteur privé reçus par le Médiateur fédéral, qui en a transmis 22 aux autorités compétentes pour suivi.
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2024-07-31
Extension of deadline: Tender for IOI regional subsidies 2024/2025
The IOI Board of Directors decided at their Board meeting held in The Hague in May 2024 to continue the regional subsidy programme for the membership year 2024/2025. Members wishing to apply for regional subsidies can submit project proposals until 19 August 2024.
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2024-07-31
NSW Ombudsman’s Casebook July 2024: Investigations and complaint-handling case studies
The NSW Ombudsman’s Casebook July 2024: Investigations and complaint-handling case studies has been tabled in Parliament on 30 July 2024. The NSW Ombudsman holds agencies to account for the services they provide to the people of NSW, achieving positive outcomes for the complainants. Casebook July 2024 is the first of what will be biannual reports featuring case studies illustrating how the NSW Ombudsman achieves those outcomes.
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2024-07-18
Taxpayers’ Ombudsperson launches systemic examination into Canada Revenue Agency’s 2023 bare trust filing requirements
The Taxpayers’ Ombudsperson, Mr. François Boileau, has formally opened a systemic examination into whether the Canada Revenue Agency (CRA) respected taxpayers’ rights in its administration of bare trust filing requirements for the 2023 tax year.
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2024-07-18
Parliamentary Ombudsman submitted Annual Report 2023 to Speaker of Parliament
On 25 June 2024, Parliamentary Ombudsman Petri Jääskeläinen submitted his Annual Report 2023 to Speaker of Parliament Jussi Halla-aho. In 2023, there were a total of 7,124 complaints (6,613 in 2022). This is just over 500 (7.7%) more than the previous year. The largest number of complaints concerned social welfare 1,136 (997), the police 855 (821), healthcare 803 (751) and criminal sanctions 591 (672). In the reporting year, 6,876 complaints were resolved. The corresponding figure in 2022 was 6,857.
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2024-07-10
Office of the Ombudsman releases 2023 Annual Report
The Office of the Ombudsman has released the 2023 Annual Report which presents the activities that the Office carried out in the year. Pursuant to the Constitution of the Republic of Malawi and the Ombudsman Act, the Ombudsman has submitted the report to the National Assembly through the Office of the speaker.
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2024-07-10
Annual Report 2023 – a credible and trusted institution closer to the people
On 8 July 2024, the Parliamentary Ombudsman, Judge Emeritus Joseph Zammit McKeon, presented the Annual Report 2023 to the Speaker of the House, Anglu Farrugia. Throughout 2023, the Office of the Ombudsman focused on enhancing its working relationship with the public administration. It adopted an open-door policy, reaching out to the public and government entities alike.