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2021-07-28Presentation of Annual Report 47 for the Year 2020
On 22 June 2021, the State Comptroller and Ombudsman, Mr. Matanyahu Englman, laid on the table of the Knesset (Israeli parliament) Annual Report 47 of the Ombudsman for the year 2020.
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2021-07-26
Preventing and Managing Administrative Delays
The Commonwealth Ombudsman published the third edition in his ongoing Insights Report series. This edition focuses on preventing unreasonable delay and managing the impact of delay on individuals using government services.
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2021-07-23
Las Defensorías de Cataluña, del País Vasco y el Defensor del Menor de Andalucía piden que se promueva la integración visible de los derechos de los niños y niñas en los procesos de toma de decisiones
Las Instituciones del Defensor del Menor de Andalucía, Sindic de Greuges de Cataluña y Ararteko del País Vasco han realizado una declaración de posicionamiento sobre la “Evaluación del impacto sobre los derechos de la infancia” (CRIA), instando a los Estados, las autoridades nacionales, regionales, europeas e internacionales y a todas aquellas autoridades competentes a aplicar los procesos de evaluación de los derechos de la infancia y el análisis de impacto sobre dichos derechos.
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2021-07-21
Second Issue of the Control Yuan Newsletter Published
The second issue of the Control Yuan Newsletter was published on 1 July 2021, compiling Control Yuan news of the first half year.
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2021-07-20
Croatian Ombudswoman's Special Report on the Right to a Healthy Life and Climate Change is now available in English
The Croatian Ombudswoman’s Special Report on the Right to a Healthy Life and Climate Change in the Republic of Croatia in the Period 2013-2020 submitted to the Parliament this February demonstrates the interconnections between environmental protection and human rights, provides an evaluation of the level of the implementation of the right to a healthy life as guaranteed by the Constitution of the Republic of Croatia and presents an analysis of the issues related to the protection of air, water and soil, light and noise pollution, non-ionizing radiation emitted by mobile telecommunications stations, sustainable waste management and climate change.
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2021-07-19
Ombudsman raps council for taking too long to change care home charging policy
A Lincolnshire family has been forced to complain to the Local Government and Social Care Ombudsman for the second time about the way a relative’s care home fees were charged because the county council failed to improve its policies quickly enough.
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2021-07-19
Intake training for frontline staff
The Commonwealth Ombudsman delivered online intake training to frontline staff from the Ombudsman Republik Indonesia for the first time.
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2024-06-20
Former Parliamentary and Health Service Ombudsman knighted
Rob Behrens, the former Parliamentary and Health Service Ombudsman (PHSO), has been awarded a knighthood in the King’s Birthday Honours List.
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2024-06-20
June 2024 Issue of the Waka Tangata APOR E-News now available
The Waka Tangata APOR E-News includes news and views from integrity organisations in the Pacific and Australasian Region. The June 2024 Issue number 13 of the Waka Tangata APOR E-News is available now.
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2024-06-20
The Ombudsman's 2023 Annual Report available in English
"Today the Ombudsman consumes neither painkillers nor champagne when it turns out that a case includes EU law." So says Parliamentary Ombudsman Niels Fenger in an article in the English version of the Ombudsman’s 2023 Annual Report. In the article, Niels Fenger analyses the development of the Ombudsman Office’s approach to EU law through the years.
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2024-06-20
Free new training materials enhance Support for Vulnerable People
Free training resources designed to support organisations in identifying and helping those experiencing vulnerability are now available online through the Scottish Public Services Ombudsman website.
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2024-06-20
20e rapport annuel de l’Ombudsman de Montréal : L’OdM franchit le cap des 30 000 dossiers traités
L’ombudsman de Montréal, Me Nadine Mailloux, a déposé le 17 juin 2024 au conseil municipal son rapport d’activités pour l’année 2023. Ce 20e rapport annuel du Bureau fait état de 2 223 dossiers traités, incluant 215 nouvelles enquêtes sur des sujets très variés, dont 47 lancées à l’initiative de l’OdM. To read the report in English, kindly also click here.
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2021-07-15
Ombudsman Newsletter January – June 2021
The Commission on Administrative Justice (Ombudsman) of Kenya has published the first issue of the Ombudsman Newsletter for 2021. The Newsletter covers the period from January to June 2021.
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2021-07-12
Mr. Somsak Suwansujarit appointed new Chief Ombudsman of Thailand
Pursuant to section 17 of the Organic Act of Ombudsmen B.E. 2560 (2017), Mr Viddhavat Rajatanun has completed his term as Chief Ombudsman of Thailand. Following the Royal Proclamation Appointment granted by His Majesty the King Mahavajiralongkorn, Mr. Somsak Suwansujarit was appointed Chief Ombudsman of Thailand and Assoc.Prof. Issaree Hunsacharoonroj as Ombudsman of Thailand.
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2021-07-09
Unlocking Solutions in Imaging: working together to learn from failings in the NHS
The Parliamentary and Health Service Ombudsman (PHSO) has published a report about complaints related to NHS imaging. It highlights failings in the way X-rays and scans are reported on and followed up across the health service. The report includes recommendations for a system-wide programme of improvements for more effective and timely management of X-rays and scans. Ombudsman Rob Behrens has written to the Government urging it to prioritise improvements to NHS imaging services as part of the health sector's recovery from the COVID-19 pandemic.
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2020-09-02Public Defender - Human Rights Report 2015 - EN
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2021-07-07
Parliamentary Ombudsman's 2020 Annual Report
Petri Jääskeläinen, the Parliamentary Ombudsman, presented the Parliamentary Ombudsman's Annual Report 2020 to Anu Vehviläinen, Speaker of Parliament, on Thursday 17 June. Like the previous year, a record number of complaints were received in 2020, in total 7,059. This is around 800 (13%) more than in 2019 (6,267).
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2021-07-07
The Ombudsman of Hong Kong publishes the 2020-21 Annual Report
The Office of The Ombudsman received a record-breaking 29,814 complaints in the year 2020-21, according to its Annual Report published on 7 July.
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2021-07-06
Improving the way covert powers are used
The Australian Federal Police agreed to make changes to how they access and use telecommunications data in line with a recent investigation report from the Commonwealth Ombudsman.
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2024-06-13
Public Protector releases a report on the investigations into administrative deficiencies relating to the processing of GBV related matters
On 4 June 2024, the Office of the Public Protector released a report on the investigations into administrative deficiencies relating to the processing of gender-based violence (GBV) related matters within the South African criminal justice system. The investigation emanates from the administrative challenges faced by the public, particularly women and children, in the South African criminal justice system identified by the Public Protector.