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2021-12-06La presidencia de la FIO quedó en manos del Defensor de Dominicana
El Defensor del Pueblo de la República Dominica, Pablo Ulloa, fue ungido como Presidente de la Federación Iberoamericana del Ombudsman (FIO) al término de la XXV asamblea de la institución que se llevó a cabo en la isla caribeña.
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2024-08-29
Intervention auprès du CISSS de l’Outaouais concernant l’Établissement de détention de Hull
Le Protecteur du citoyen a reçu un signalement concernant l’Établissement de détention de Hull. On y aurait constaté de longs délais d’attente pour recevoir des soins et services de santé. Le Protecteur du citoyen a décidé d’intervenir.
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2024-08-29
Teen with significant support needs on brink of homelessness because Devon County Council couldn’t decide where he should live
A teenager with Autism and ADHD was less than a week away from being made homeless because Devon County Council had not decided where he should live when he became 18. The Local Government and Social Care Ombudsman remedies injustice and shares learning from investigations to help improve public, and adult social care, services.
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2011-02-04Europe_FRA_EU MIDIS Report #5 Multiple Discrimination_EN
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2012-02-28
AOMA Newsletter - Issue 3
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2021-11-30
Ciclo de charlas sobre el derecho a la ciudad
La Defensoría del Pueblo de la Ciudad Autónoma de Buenos Aires junto a la Comisión de Derechos Humanos de la Ciudad de México (CDHCM) y con auspicio de la Alianza Global del Ombudsperson Local (AGOL), se unen para realizar un ciclo de charlas sobre el Derecho a la Ciudad. El cuarto y último encuentro del ciclo se llevará a cabo el 7 de diciembre de 2021.
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2021-11-29
Ombudsman Svetina says any violence against women must be condemned, reported and punished
On the occasion of the International Day for the Elimination of Violence against Women, commemorated on 25 November, the Human Rights Ombudsman Peter Svetina emphasised that any violence against women and girls is unacceptable and constitutes a serious violation of human rights.
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2021-11-29
La Defensoría del Pueblo firmó un convenio de cooperación con el Inadi
Ambas instituciones impulsarán políticas públicas para combatir la discriminación, xenofobia y el racismo. El acuerdo fue rubricado por el defensor Jorge Henn y la titular del organismo nacional, Victoria Donda.
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2021-11-29
Élection de la nouvelle Présidente et du nouveau Bureau de l’AOMF
La protectrice du citoyen du Québec, Mme Marie Rinfret, vient d’être élue présidente de l’Association des Ombudsmans et Médiateurs de la Francophonie (AOMF) à l’issue de l’assemblée générale virtuelle du jeudi 25 novembre 2021 où ont été élus un nouveau Bureau, Conseil d’administration et Comité des adhésions. Leur mandat sera d’une durée de trois ans.
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2021-11-26
Nuevo Defensor del Pueblo Ángel Gabilondo: "La defensa de los derechos humanos será mi absoluta prioridad"
El Congreso de los Diputados ha acogido el 18 de noviembre de 2021 la toma de posesión de Ángel Gabilondo como Defensor del Pueblo.
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2021-11-24
First wave of COVID-19 in CHSLDs — Identify the causes of the crisis, act, remember
Québec Ombudsperson Marie Rinfret released her findings on how the COVID-19 crisis in residential and long-term care centres (CHSLDs) was handled during the first wave of the pandemic on November 23, 2021. In her special report tabled in the National Assembly, she made 27 recommendations to the Ministère de la Santé et des Services sociaux and to the Minister aimed at implementing far-reaching measures to act on the causes of the crisis and to improve residents’ living conditions.
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2021-11-24
Première vague de la COVID-19 dans les CHSLD — Cibler les causes de la crise, agir et se souvenir
La protectrice du citoyen, Marie Rinfret, rend publics le 23 novembre 2021 ses constats sur la gestion de la crise due à la COVID-19 dans les centres d’hébergement et de soins de longue durée (CHSLD) durant la première vague de la pandémie. Dans son rapport spécial déposé à l'Assemblée nationale, elle formule 27 recommandations à l’endroit du ministère de la Santé et des Services sociaux et de son ministre pour qu’ils déploient des moyens d’envergure efficaces et durables pour agir sur les causes de la crise et pour améliorer les conditions de vie des personnes hébergées.
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2021-11-23
Council of Europe member states must prioritise children’s rights every day
On the occasion of World Children’s Day, Council of Europe Commissioner for Human Rights, Dunja Mijatović calls on political leaders to ensure that children’s rights remain firmly on top of their agendas. Council of Europe member states must take all necessary measures to build strong societies for the future. This means investing in children from early childhood on, to ensure their equal access to rights and address rising levels of child poverty.
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2024-08-23
Webinar Celebrating Women's Month - Ensuring Gender Equity: The Role of the Ombudsman
Join the African Ombudsman Research Centre (AORC), the research and training arm of the African Ombudsman and Mediators' Association (AOMA) for the thought-provoking webinar on "Webinar Celebrating Women's Month - Ensuring Gender Equity: The Role of the Ombudsman" on Tuesday, 27 August 2024, at 10 am (GMT+2), organised in collaboration with the International Ombudsman Institute. The Program is now available.
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2024-08-23
Ombudsman Organizes Meet The Press Event to Update on PDHJ Progress
The Ombudsman for Human Rights and Justice, Virgílio da Silva Guterres, held a Meet The Press to update the media and the public on the progress of the Provedoria dos Direitos Humanos e Justiça (PDHJ). The event focused on the PDHJ’s ongoing efforts to protect human rights and promote good governance, highlighting the crucial role of media in these efforts.
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2024-08-22
Canada Revenue Agency contact centres hours are now extended after Taxpayers' Ombudsperson's request to give taxpayers equal access across Canada
The Taxpayers’ Ombudsperson, Mr. François Boileau, made a service improvement request to the Canada Revenue Agency (CRA) in March 2024, asking it to make changes to prevent an issue blocking callers from reaching the CRA during its contact centres’ regular hours of service.
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2024-08-22
Parliamentary and Health Service Ombudsman warns of surge in maternity investigations
England’s Health Ombudsman has warned that women and babies are being put at risk after a worrying rise in the number of investigations about maternity care. The Parliamentary and Health Service Ombudsman (PHSO) is urging the Government and NHS leaders to learn from the mistakes being made and take action to protect more families from harm.
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2024-08-22
Austria - Report on NPM activities 2023 - EN
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2021-11-19
Ombudsman issues newsletter for July – September 2021
The Commission on Administrative Justice (Office of the Ombudsman) of Kenya has published Issue N° 02/2021 of its Newsletter, covering the period of July – September 2021. The Newsletter is available here.
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2021-11-17
Encuentro en el ámbito de la cooperación bilateral con Mozambique
Representantes de las Asambleas Provinciales de Maputo y Cabo Delgado (Mozambique) conocen a las funciones del Defensor del Pueblo andaluz durante un encuentro en el ámbito de la Cooperación Bilateral con Mozambique. El adjunto al Defensor ha explicado la función de este comisionado parlamentario como institución defensora de los derechos y libertades de la ciudadanía.