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2014-12-04Defensoría del Pueblo - Annual Report 2013 - ES
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2024-03-22Ombudsman attends IOI Regional Board meeting in Mexico City
The Ombudsman of Sint Maarten, Ms. Gwendolien Mossel, recently attended the Caribbean and Latin American Regional Board of Directors meeting of the International Ombudsman Institute, which was held from March 11-14, 2024 in Mexico City. Among other, a primary topic was the migratory wave in the region. Kindly clilck here the statement on the mobility crisis in the region and the crisis in Haiti, issued by the Ombuds institutions of the Caribbean & Latin American Region, which is available in alle three official IOI languages.
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2020-08-26
Municipal Ombudsman of Zürich - Annual Report 2017 - German
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2025-10-24
Nouveau-Brunswick – Une enquête de l’ombud sur l'utilisation des mesures de contention dans les établissements psychiatriques pour adultes réclame des changements à l’échelle du système
L’Ombud du Nouveau-Brunswick, Marie-France Pelletier, a publié un rapport d'enquête spécial sur l'utilisation des mesures de contention dans les établissements psychiatriques du Nouveau-Brunswick réclamant des changements pour aborder les enjeux systémiques au niveau des soins psychiatriques et de santé mentale dans la province.
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2025-10-24
Danish Ombudsman - Thematic report 2024 Children and young people in partly closed residential institutions - EN
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2024-03-21
La Defensoría objetó el aumento de peajes de Autopistas Urbanas S.A
El subdirector de Transporte y Telecomunicaciones de la Defensoría del Pueblo del la Ciudad Autónoma de Buenos Aires, Javier Altrudi, participó en representación del organismo de la audiencia pública convocada por el Ente Único Regulador de Servicios Públicos porteño para tratar la modificación del cuadro tarifario y el valor del “Pase Diario”.
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2024-03-21
Reminder: Webinar on "Promoting Human Rights: The Role of Ombudsman Institutions"
Join the African Ombudsman Research Centre (AORC), the research and training arm of the African Ombudsman and Mediators' Association (AOMA), for the thought-provoking webinar on "Promoting Human Rights: The Role of Ombudsman Institutions" on Tuesday, 26 March 2024 at 10 am (GMT+2), organised in collaboration with the International Ombudsman Institute. Please click here to see the invitation.
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2024-03-21
La Société de l’assurance automobile du Québec : Aucun citoyen ne doit être oublié
Un citoyen porte plainte contre la Société de l’assurance automobile du Québec (SAAQ) qui a oublié d’ajuster son indemnité. L’homme vit avec un handicap majeur depuis un accident de la route.
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2024-03-21
Five unlawfully detained juvenile suspects released from police custody
Five juveniles were apprehended and arrested during the state of emergency period and detained by the Police Fox Unit at a Police Station for the alleged theft of copper wires within the vicinity of the buildings that were burnt down during civil unrest that took place on 10 January 2024. When the Ombudsman Commission learnt of the predicament it intervened on 22 January 2024 and commenced preliminary enquiry at the Police Station.
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2024-03-21
Ombudsman asks European Commission about artificial intelligence use in decision making
The Ombudsman has written to the European Commission to ask how it decides on and uses artificial intelligence (AI) in its decision making. The Ombudsman noted that while rapid developments in AI can improve the quality and efficiency of work they pose major challenges when it comes to accuracy, potential bias, explainability, and human oversight.
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2024-03-21
Valeurs et déontologie des Ombudsmans
Lundi 19 mars 2024, plusieurs ombudsmans membres de l’IIO - chapitre européen se sont réunis à Bruxelles dans les locaux du Médiateur fédéral, à l’invitation de Marc Bertrand, Médiateur de la Wallonie et de la Fédération Wallonie-Bruxelles. A l’ordre du jour, la préparation d’un projet de Guide de valeurs et principes de déontologie pour l’Ombudsman qui sera soumis à l’ensemble des Ombudsmans membres Européens de l’IIO.
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2014-12-16
Federal Ombudsman - Annual Report - 2006 - FR
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2014-10-30
Commonwealth Ombudsman - Annual Report 2013/2014 - EN
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2015-08-06
Ombudsman of the Autonomous Province Bolzano (South Tyrol) - Annual Report - 2010 - GER
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2024-03-15
An Award for Ombudsperson Gaby Schwarz – Burgenländerin Award 2024
At a gala event, the women's magazine "Die Burgenländerin" (in reference to the Austrian province of Burgenland) presented this year's awards to women from the region who are setting examples and leading the way on both small and large occasions. Ombudsperson Gaby Schwarz was delighted to receive the award in the category Society and Social Affairs.
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2024-03-14
Su Majestad el Rey entrega el Premio de Derechos Humanos Rey de España
El 13 de marzo de 2024, la asociación mexicana Familiares por Nuestros Desaparecidos de Jalisco (FUNDEJ) recibió de manos de Felipe VI, el IX Premio de Derechos Humanos Rey de España que conceden el Defensor del Pueblo y la Universidad de Alcalá.
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2025-10-20
State Comptroller & Ombudsman - Annual Report 2023 - Summary - EN
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2011-11-16
Report on age assessment practices (Spanish version)
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2024-03-07
International Women’s Day: Ombudsperson Gaby Schwarz demands more women in leadership positions
The Austrian Ombudsman Board leads by example: 70% of the team is female. Ombudsperson Schwarz calls upon the business world to put the principle of ‘fifty-fifty in leadership positions’ into practice and encourages women to be brave.
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2024-03-07
Ombudsman assumed AOMA presidency
On 28 February 2024, the Ombudsman of the Republic of Angola, Dr. Florbela Rocha Araújo, assumed the Presidency of the African Ombudsman and Mediators Association (AOMA), in a solemn ceremony held in Durban, South Africa.