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2021-06-28Ombudsman presents Annual report 2020
2020 marked the 15th anniversary of the establishment of the Ombudsman institution in Bulgaria. Fifteen years in which the national public advocate has forged, day after day, year after year, honest, genuine, meaningful, and functional links to the citizens. A relationship that is based on trust, respect, commitment, and aspiration to help every person seeking and relying on support from the Ombudsman institution.
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2023-11-15Victorian Ombudsman - Reconciliation Action Plan 2022-2024 - EN
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2021-06-17
Provincial Ombudsman Sindh published research study on "Issues of Girls' Education in Sindh"
The IOI is pleased to share the research study on "Issues of Girls' Education in Sindh" conducted on the initiative of the Provincial Ombudsman Sindh in collaboration with Sindh Education Foundation (SEF). The study, which was published in December 2020, has been supported by the IOI's Regional Subsidies programme.
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2021-07-07
ENNHRI published regional rule of law report 2021
National Human Rights Institutions (NHRIs) are key players in the promotion and protection of human rights, democracy and the rule of law, as state-mandated bodies acting independently of government with a broad human rights mandate. This report of the European Network of National Human Rights Institutions (ENNHRI) brings together reporting from NHRIs in Europe on the rule of law situation in their country, collected in February and March 2021. It identifies key trends across the region and details the specific situation in each country, including in the context of governments' responses to the COVID-19 pandemic.
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2023-11-15
State of Hawaii Ombudsman - Report Fiscal Year 2020-2021 (EN)
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2021-07-26
Preventing and Managing Administrative Delays
The Commonwealth Ombudsman published the third edition in his ongoing Insights Report series. This edition focuses on preventing unreasonable delay and managing the impact of delay on individuals using government services.
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2023-11-15
USOA - 39th Annual Conference 2018 - Speaker Solicitation
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2023-11-15
USOA Conference: Speaker solicitation - guidelines and instructions
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2023-11-15
Vienna Training - Practical Information
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2021-07-06
Webinar on "Recalcitrant Respondents" successfully delivered
The University of KwaZulu-Natal and the African Ombudsman Research Centre (AORC), a research and training arm of the African Ombudsman and Mediators’ Association (AOMA), successfully delivered a webinar on “Recalcitrant Respondents” on Tuesday, 29 June 2021. The recording and speaking notes of the panellists are now available.
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2021-10-25
Webinar on conflict resolution and management
The African Ombudsman Research Centre (AORC) is hosting a webinar on “Conflict Resolution and Management” on 2 November 2021. The webinar will discuss conflict situations and how to diffuse potential conflict, as well as identify facilitators and inhibitors of communication and how to deal with resistance and difficult people.
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2021-09-23
Anti-corruption policies compiled by ACRC have established culture of integrity
Since the inauguration of the Moon Jae-in administration, public organizations have implemented various anti-corruption policies to enhance integrity. Now, by compiling excellent cases, ｢100 Excellent Anti-Corruption Policy Cases in Public Organizations｣ has been released.
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2023-11-15
Rapport final - Une voix inecoutée - FR
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2023-11-15
Rapport final - Une voix inecoutée - FR
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2023-11-10
Ombudsman Western Australia - Annual Report 2022/23 - EN
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2023-11-10
Ombudsman Western Australia - FDV Suicide Implementation Report - EN
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2023-11-10
Alberta Ombudsman - Annual Report -2022-23 - EN
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2023-11-10
Alberta Ombudsman - Annual Report -2022-23 - EN
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2021-06-16
Webinar on systemic investigations - video record available to re-watch
On 8 June 2021 the African Ombudsman Research Centre (AORC), in collaboration with the International Ombudsman Institute (IOI), organized an online discussion on the topic of “Systemic Investigations”. For those of you who did not have the opportunity to watch the webinar life, you may re-watch the video record on YouTube.
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2021-05-31
Protection of unaccompanied minors in Europe
The Office of the Ombudsman of the Basque Country is pleased to present a report on the “Protection services for foreign unaccompanied minors in Europe”. This report is part of a common endeavour to examine the situation of refugees and asylum seekers in Europe, undertaken under the umbrella of the IOI Europe.