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2025-02-27Veterans Ombud Releases Report on Additional Dependant Care Reimbursement
On 26 February 2025, the Veterans Ombud Colonel (Ret’d) Nishika Jardine released a report on Additional Dependant Care, a reimbursement mechanism designed to provide relief for additional dependant care costs incurred by Veterans participating in the Veterans Affairs Canada (VAC) Rehabilitation Program. The report found unfairness in the rules for reimbursement that could result in some Veterans not being afforded the same relief as others.
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2022-12-01
Ombudsman SA reaches 50
2022 marks the 50th anniversary of the Ombudsman South Australia (SA). The Ombudsman Act 1972 was assented to on 23 November 1972 and the Office opened its doors to the public on 14 December 1972. At that time, South Australia was only the second Australian jurisdiction after Western Australia to install a parliamentary Ombudsman (although South Australia was the first to use the title ‘Ombudsman’). Now all States, Territories and the Commonwealth have an Ombudsman.
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2022-12-01
Provincial Ombudsman Sindh gets widow her due right denied by agency for 4 years
A widow approached the Provincial Ombudsman Sindh Mr. Ajaz Ali Khan stating that the authorities concerned have refused to process her request for appointment in place of her deceased husband. To redress grievance of the complainant Ombudsman Sindh issued directives to the authorities concerned to initiate enquiry against the Officers / Officials responsible for delaying the matter.
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2022-12-01
Western Australian Ombudsman provides address at the 32nd Annual Silent Domestic Violence Memorial March
Following being welcomed to country by Glenda Kickett, Samuel-Yombich Pilot-Kickett and the Della Mob, the President of the International Ombudsman Institute (IOI) and Western Australian Ombudsman, Chris Field, was honoured to address the 32nd Annual Silent Domestic Violence Memorial March.
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2021-03-01Defensoría del Pueblo - Annual Report 2017 - ES
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2019-04-09
CNDH - Annual Report 2010 - ES
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2012-06-15
Jordan - Ombudsman Bureau - Annual Report - 2010
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2012-06-11
Jordan OM Bureau - Annual Report 2010 EN
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2022-11-24
World’s first official international Ombudsman review finds UK service is robust and good value
The first ever peer review undertaken under the auspices of the International Ombudsman Institute (IOI) finds that the Parliamentary and Health Service Ombudsman (PHSO) delivers an “efficient, enhanced and effective modern service” and provides significant value for stakeholders. It has become a much stronger organisation since a previous independent peer review in 2018.
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2022-11-24
Informe anual 2021 del Registro Nacional de Casos de Tortura y/o Malos Tratos
A 12 años de la creación del Registro Nacional de Casos de Tortura y/o Malos Tratos y 11 años de la publicación regular de Informes Anuales ya se puede consultar el documento elaborado por la Procuración Penitenciaria de la Nación (PPN), la Comisión Provincial por Memoria (CPM) y el Grupo de Estudios sobre Sistema Penal y Derechos Humanos (GESPyDH) del Instituto Gino Germani.
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2022-11-24
La Síndica pide que se avance en la regulación y el control en las redes para garantizar los derechos de niños y jóvenes
El uso de internet y las tecnologías de la comunicación tiene evidentes ventajas, pero también peligros que pueden suponer una vulneración de los derechos de niños y adolescentes. Hay que avanzar en la regulación del uso que hacen niños y jóvenes del juego en línea y del comercio electrónico.
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2022-11-23
Aimée Laurentine Kanyana est la nouvelle Ombudsman de la République
Madame Aimée Laurentine Kanyana est la nouvelle Ombudsman de la République du Burundi depuis le 22 novembre 2022. Elle est chargée de la médiation entre l’administration et les citoyens, fait des enquêtes relatives à la violation des droits de l’homme commises par les agents de la fonction publique et du judicaire.
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2022-11-23
Ombudsman Sindh presents Annual Report 2021 to Governor
Hon. Ombudsman Sindh, Mr. Ajaz Ali Khan, presented the Annual Report 2021 of the institution to the newly appointed Honourable Governor Sindh, Mr. Kamran Khan Tessori, on 18 November 2022. The Report highlights the performance, achievements and progress during the year 2021. During this period a total of 7,113 complaints were received, out of which 2,129 were admitted.
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2022-11-22
ACRC shares October issue of transparency newsletter
In the October issue of the transparency Newsletter, the Anti-Corruption & Civil Rights Commission (ACRC) shares news on the most recent achievements, events and developments of the office. The transparency newsletter is now available online.
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2022-11-21
Invitación al juez Hwang Jau-Yuan a presentar el nuevo sistema procesal constitucional
El 4 de enero de 2022 entró en vigor la enmendada Ley de Procedimiento del Tribunal Constitucional. Para tratar los posibles casos en los que el ejercicio de los poderes del Yuan de Control pudiera dar lugar un control de constitucionalidad o disputas de agencias, el Comité de Asuntos Judiciales y Administración Penitenciaria invitó al juez Hwang Jau-Yuan para ofrecer un discurso especial sobre el nuevo sistema procesal constitucional.
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2025-02-21
Good Administration: made simple
Judge Emeritus Joseph Zammit McKeon, the Parliamentary Ombudsman of Malta, shares his thoughts on whether the core principles stipulated in Art 41 of the Charter of Fundamental Rights of the EU should also be applicable to domestic matters and/or disputes between persons and the public service and/or public administration in Malta.
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2025-02-21
El Mecanismo Catalán para la Prevención de la Tortura solicita alternativas a la prisión para las personas con discapacidad intelectual
En 2024 el Síndic de Greuges ha visitado 35 equipamientos con personas privadas de libertad. El informe de 2024 incluye un monográfico sobre la atención a los internos con discapacidad intelectual en las prisiones, que constata la falta de recursos especializados para atender sus necesidades. La institución pide que se revise la Circular 2/2024 porque contiene restricciones en el acceso al trabajo penitenciario que pueden limitar el objetivo de reinserción de las personas privadas de libertad.
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2025-02-21
Ombudsman hosts a delegation of CSOs to discuss cooperation
The Honorable Ombudsman for the Republic of Malawi, Grace Tikambenji Malera, has called for a structured relationship with Civil Society Organizations in the country over their mutual responsibilities of enforcing the law. Ms Malera said this when her office hosted a delegation of leaders of the National Alliance Against Corruption and the Citizen Alliance.
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2022-11-18
Ombudsman publishes Weekly Newsletter
The Office of the Commissioner for Human Rights of the Republic of Azerbaijan published a newsletter for the period of 01-14 November, 2022.
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2022-11-14
Launch of new video portal
In our increasingly digitalized and connected world, electronic content has become available on a more frequent basis. The International Ombudsman Institute (IOI) is therefore proud to launch the IOI Video Portal; a new tool to share Ombudsman-related video content with members and interested third parties.