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2017-02-02The Ombudsman's casebook - Winter 2016
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2019-11-25Ombudsman Hong Kong probes LCSD’s regulation of public coaching activities at public swimming pools
The Ombudsman of Hong Kong, Ms Winnie Chiu, has recently announced a direct investigation to examine the Leisure and Cultural Services Department (LCSD)’s regulation of public coaching activities at public swimming pools.
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2015-10-23
Ombudsman Western Australia - Annual Report 2007/2008 - EN
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2020-12-14
Chief Ombudsman says Auckland Prison has to change
New Zealand Chief Ombudsman Peter Boshier says Auckland Prison’s culture remains one of containment rather than rehabilitation despite promised changes. Ombudsman Boshier today released the report of his first unannounced inspection of New Zealand’s only maximum security prison.
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2020-12-14
EU Ombudsman asks Commission to improve approval process for substances in pesticides
The Ombudsman has made three suggestions to the European Commission to improve the process of approving “active substances” – the components in pesticides that act against specific pests or plant diseases – for use in pesticides. The Ombudsman asked the Commission to approve active substances only for uses that have been confirmed as safe by the European Food Safety Authority (EFSA); to publish an explanation of its approvals of active substances in language easily understandable to the public; and to use the confirmatory data procedure with particular restraint.
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2020-04-27
Covid-19 - Letter from UN Hight Commissioner for Human Rights (April 2020)
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2015-11-04
Strategic and business planning
Strategic and business planning is an important part of an office’s corporate governance framework. Its purpose is to continuously improve the office’s outward-facing and inward-facing services by establishing a set of clearly defined expectations and outcomes.
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2015-07-27
Pacific Ombudsaman Alliance Network News Issue 36
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2017-03-24
Occasional Paper #59
Ombudsman institutions around the world (1997) Roberta O.C. Jamieson Analysis and comparision of a plurality and practice. Ms Jamieson is the Ombudsman of Ontario, Canada.
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2018-02-07
Public Services Ombudsman for Wales: Code of Conduct Casebook - Issue 15 (January 2018)
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2015-06-03
europe united-kingdom public-service-ombudsman-wales public-services-ombudsman-wales-act-2005
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2019-01-28
Ombudsman releases new tools to promote municipal transparency
Ontario Ombudsman, Paul Dubé, released last Friday, 25th of January, two new reference tools for municipal officials and the public, to help ensure that the province’s open meeting laws are consistently applied.
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2011-07-22
Public Defender publishes first report on NPM activities
Enthrusted with the National Preventive Mechanism against Torture (NPM), the Spanisch national Ombudsman Institution – the Public Defender – has conducted 231 inspection visits of places of deprivation of liberty during its first working year. The Office of the Public Defender headed by María Luisa Cava de Llano has accordingly published a first MNP Report.
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2011-10-07
New Director on the I.O.I. Board
A long-standing and valuable member from the African Region left the I.O.I. Board of Directors when Ms Amina Ouédraogo (Burkina Faso) retired from her office as Médiateur du Faso in June 2011. Following a regional I.O.I. meeting Ms Traore, the new Ombudsman in Burkina Faso will fill the vacant position of an African Director on the Board.
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2019-11-18
Ombudsman Hong Kong announces results of own motion investigation
The Ombudsman of Hong Kong SAR, Ms Winnie CHIU, announced on 14 November, 2019, the results of an own motion investigation on the notification mechanism and arrangements for imprisoned singleton public rental housing tenants.
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2020-10-30
International webinar on Covid-19 and the Ombudsman – registration link now available
Would you like to hear how other Ombudspersons are coping with the coronavirus crisis? The State Comptroller and Ombudsman of Israel and the IOI invite you to participate in an international webinar on the theme: “Covid-19 and the Ombudsperson - Rising to the Challenge of a Pandemic” on 24 November 2020. Register for the webinar is now open; read more for the registration link.
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2020-10-16
Support for Polish Commissioner for Human Rights
The IOI has sent a letter on Friday, 16 October 2020 to the Polish Commissioner for Human Rights, Adam Bodnar, stating its opinion on provisions regulating the transitional period until a new incumbent has been elected.
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2020-03-18
Public Defender issues statement on human rights standards during a pandemic
The Public Defender of Georgia is closely monitoring the implementation of measures aimed at preventing and eliminating the spread of coronavirus. It its efforts to provide the public with information about the most frequently asked questions regarding human rights standards in the current situation, the Public Defender issued statement containing relevant information on human rights standards during a pandemic/epidemic.
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2019-11-04
Ombudsman took part in the 11th International Conference of the Ombudsman for the Armed Forces
The representatives of the Azerbaijani Ombudsman participated at the 11th International Conference of the Ombudsman Institutions on Armed Forces held on 28-29 October 2019 in Sarajevo, Bosnia and Herzegovina.
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2011-01-18
Chancellor of Justice started preparatory work for fulfilling the tasks of Children's Ombudsman
The Estonian Chancellor of Justice has, as of 1 January 2011, formed a new division in his office dealing only with children's rights. This is done in the framework of preparatory activities for becoming Children's Ombudsman.