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  • 2022-06-29

    Reminder: International Mediation Congress in Rosario and online

    The International Mediation Congress “An approach to Conflict in the Global Agenda” will be held on July 5, 6 and 7, 2022 in Rosario, Argentina. This event will be relevant across the five continents, with renowned national and international experts participating on a hybrid in-person and remote mode. Simultaneous Spanish and English interpretation will be available.

  • 2022-05-12

    Ombudsman examines Government’s enforcement against defective sewage works of New Territories Exempted Houses

    The Ombudsman, Ms Winnie Chiu, today (12 May) announced the launch of a direct investigation to examine the Government’s enforcement against defective sewage works of New Territories Exempted Houses (NTEHs).

  • 2022-04-12

    Ombudsman Angola and Public Protector of Zambia sign Memorandum of Understanding

    Angolan Ombudsman, Hon. Antónia Florbela de Jesus Rocha Araújo, signed a Memorandum of Understanding with the Ombudsman of the Republic of Zambia, Hon. Caroline C.Z. Sokoni, with the aim of sharing best practices within the scope of the Ombudsman's activities and safeguarding the fundamental rights of citizens of both parties.

  • 2022-04-19

    Ombudsperson publishes Annual Report 2021

    The Ombudsperson Institution of Kosovo published the Annual Report 2021. This annual report describes the general situation of human rights in Kosovo and the activities of our institution in protecting and promoting human rights for the period from 1 January - 31 December 2021.

  • 2022-05-19

    Ombudsman of Toronto publishes Annual Report 2021

    In his 2021 Annual Report released today, Toronto’s Ombudsman said the City needs to re-dedicate itself to fairness for all its residents. "People in Toronto have spent more than two years adjusting to the ever-changing realities of the COVID-19 pandemic," says Ombudsman Kwame Addo. "It is especially during these times of uncertainty and change that the City needs to show the public empathy and care."

  • 2022-09-14

    Ombudsman’s investigation finds serious flaws in Victoria’s working with children scheme

    The Victorian Ombudsman’s investigation into a former youth worker’s access to Victorian Government information about children and young people has exposed serious shortfalls in Victoria’s Working with Children Check scheme. 

  • 2022-11-09

    Head of UNICEF's Child Protection program calls on Ombudsman Punjab Major (R) Azam Suleman Khan

    UNICEF's chief of child protection program, Ms. Daniela Luciani, called on Ombudsman Punjab Major (R) Azam Suleman Khan at his office and discussed matters relating to the protection of children's rights. Chief Provincial Commissioner for Children of Ombudsman Office, Mrs. Tabana Sajjad Naseer, and Child Protection Officer Zahida Manzoor were also present.

  • 2022-03-23

    IOI Delegation visits Hungarian-Ukrainian border

    A delegation of the Board of Directors of the European Region of the International Ombudsman Institute (IOI) is embarking on a two-day visit to Hungary, from the 16th to the 18th of March, responding to the invitation of the Commissioner for Fundamental Rights of Hungary, Akos Kozma.

  • 2022-09-08

    Dealing fairly with unreasonable conduct by complainants

    The Alberta Ombudsman has developed a guide to assist public authorities in managing unreasonable complainant conduct fairly and determining when it may be appropriate to restrict communication.  

  • 2022-06-09

    Commonwealth Ombudsman’s Complaint Handling Forum to be held in June 2022

    Following the success of last year, the Commonwealth Ombudsman is hosting its annual complaint handling forum entirely online over four sessions on 20–24 June 2022.

  • 2022-04-13

    Ombudsman of Hong Kong examines Education Bureau’s monitoring of boarding sections of schools for children with intellectual disabilities

    The Ombudsman, Ms Winnie Chiu, on 7 April announced the launch of a direct investigation to examine the monitoring of boarding sections of schools for children with intellectual disabilities by the Education Bureau (“EDB”).

  • 2022-06-09

    AORC Webinar on effective investigation strategies

    The African Ombudsman Research Centre (AORC) has identified the issue of 'Effective Investigation strategies - building blocks, methods/tools' as one of the training priorities required by African Ombudsman. In responding to this need, AORC cordially invites Ombudsman colleagues and their staff to a webinar on 14 June 2022.

  • 2022-09-28

    Planting tree in Nyírerdő Nyírségi Erdészeti Zrt State Forest

    Chris Field, President of the International Ombudsman Institute (IOI) and Western Australian Ombudsman, was invited to plant a memorial tree in Nyírerdő Nyírségi Erdészeti Zrt State Forest in honour of his official visit to Hungary.

  • 2024-05-16

    Commissioner for Fundamental Rights Hosts European Ombudsman

    On 9 April 2024, Commissioner for Fundamental Rights of Hungary Dr. Ákos Kozma received European Ombudsman Ms. Emily O’Reilly in his office, as part of Ms. O’Reilly’s official visit to Hungary.

  • 2022-11-09

    "Making it Fair”, a new Ombudsman podcast

    The Canadian Council of Parliamentary Ombudsman is pleased to share “Making it fair”, a podcast which is all about fairness in public administration. We will dive deep into why fairness matters, and find out how Ombudsman with special expertise in resolving complaints can make things that are wrong, right.

  • 2022-08-31

    Webinar on sectoral Ombudsman - video link and presentations

    On 23 August 2022 the African Ombudsman Research Centre (AORC) hosted a webinar to showcase sectoral Ombudsman. A video recording and speaker presentations are now available online.

  • 2022-03-23

    Control Yuan organizes keynote speech on new citizen judges trial system

    Among the people’s written complaints received by the Control Yuan (CY), cases regarding judicial and prison administration accounted for the largest number, as high as 39.1%. In order to get better understanding of the Citizen Judges Act, which will take effect in 2023, the CY invited the Judicial Yuan Criminal Department to come to the Control Yuan and to deliver a speech on the new citizen judges trial system.

  • 2022-03-10

    Awareness campaign on role and mandate of Ombudsman Khyber Pakhtunkhwa

    The Ombudsman, Khyber Pakhtunkhwa, Pakistan participated in an awareness campaign on the role, mandate, jurisdiction, and importance of the OmbudsmaniInstitution. The campaign was organized by the Ombudsman Secretariat and co-sponsored through the IOI's rgional subsidies program.

  • 2022-10-04

    Human Rights Day

    We are pleased to share with you this year’s Human Rights Day focus. On 10 December 2022, OHCHR will be launching a year-long celebration that will culminate on 10 December 2023 to mark the Universal Declaration of Human Rights’ 75th Anniversary.

  • 2022-06-14

    Québec Ombudsman releases special report on student services for students with special learning and adjustment needs

    On June 13, 2022, Québec Ombudsman Marc-André Dowd released the Putting students first investigation report, which describes the slate of student services, their organization and their funding for elementary-school students with special learning and adaptation needs. 

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