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2014-01-0331. Back to Roots: Nina Karpachova, The Ombudsman Institution as a Determining Factor in the Transition to Democracy
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2023-06-23Croatian Parliament Adopts Ombudswoman’s 2021 Annual Report
On June 2, 2023, in its plenary session, the Croatian Parliament discussed, and on June 7, 2023, adopted the Ombudswoman’s Annual Report for 2021, thus expressing support for the recommendations contained therein aimed at stronger protection of human rights in Croatia. At the same time, it was emphasized that it would be extremely important for the Croatian Parliament to discuss and adopt the new 2022 Annual Report, submitted in March, as soon as possible, as this would contribute to a higher level of the recommendations’ fulfillment.
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2023-06-23
The Victorian Ombudsman releases a report on unequal service to Victorian workers delivered by self-insurers
Victoria’s workers compensation scheme has come under much scrutiny from the Victorian Ombudsman over the years, resulting in significant reforms. But the latest report "WorkSafe 3: Investigation into Victorian self-insurers’ claims management and WorkSafe oversight" highlights the shortcomings of self-insurers - private companies that manage workers compensation themselves - which have not previously been scrutinised by the Ombudsman.
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2021-07-05
Defensor del Pueblo - Informe Anual MNP 2020 - ES
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2023-11-03
Defensor del Pueblo - Informe sobre los abusos sexuales en el ámbito de la Iglesia católica y el papel de los poderes públicos - ES
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2015-10-23
Ombudsman Western Australia - Annual Report 2008/2009 - EN
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2025-06-06
La síndica pide a la Generalitat que haga pública la previsión de resolución de dos procesos selectivos en curso
La institución del Síndic de Greuges ha recibido varias quejas de aspirantes de dos procesos selectivos de la Generalitat de Cataluña por falta de información ante la demora en la resolución de ambos procesos. El principio de transparencia informativa debe regir todos los procesos de selección y gestión de personal de la Administración pública.
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2025-06-06
CY Issues Correction to Hsinchu County Government for Dereliction of Duty in Blocking Legal Residents’ Passage
A legally constructed building located on a road section in Guanxi township, Hsinchu County has been placed with various barriers and obstacles in front of its entrance by perpetrators since 2020. Despite repeated petitions from the residents, the Hsinchu County Government failed to provide an appropriate response. The Control Yuan members Lin Yu-Jung and Shih Chin-Fang conducted an investigation and concluded that the Hsinchu County Government was derelict in its duties.
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2025-06-06
Bulletin régional de l'IIO - Amérique du Nord
Veuillez cliquer ici pour lire le dernier bulletin régional de l'Amérique du Nord présenté par Paul Dubé, président régional de l'IIO et Ombudsman de l'Ontario.
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2025-06-06
Updated versions of Best Practice Papers now available
The IOI introduced a publication series of Best Practice Papers (BPPs) with a view to providing guidance material for strong and independent Ombudsman institutions. Revised versions of two papers of this publication series, namely the BPP on ‘Developing and Reforming Ombudsman Institutions’ and the BPP on ‘Dealing with challenging behaviour’ are now available on the IOI Website.
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2023-06-16
IOI President undertakes a formal bilateral exchange with the Minister for Relations between the Republic of Slovenia and Slovenians Abroad, Mr. Matej Arčon
On the occasion of his official visit to Slovenia, IOI President Chris Field PSM had the pleasure of meeting Mr. Matej Arčon, Minister for Relations between the Republic of Slovenia and the Autochthonous Slovenian National Community in Neighbouring Countries, and between the Republic of Slovenia and Slovenians Abroad.
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2023-06-15
La síndica explicó en el Parlamento vasco las funciones de la institución
La síndica, Esther Giménez-Salinas, se ha desplazado al Parlamento vasco para participar en el ciclo “Legeen geroa-El futuro de las leyes”, organizado por la cámara vasca y el Ararteko, defensor del pueblo vasco. Ahí explicó las funciones de la institución como supervisora de las empresas prestadoras de servicios básicos.
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2023-06-15
La Défenseure des droits et le réseau IPCAN se retrouvent à Strasbourg
Les 24 et 25 mai 2023, le Réseau police du Conseil de l’Europe se réunissait pour une conférence sur l’usage de la force dans le cadre des activités de police. La Défenseure des droits, Claire Hédon, et son adjointe, Pauline Caby, étaient présentes avec un certain nombre de leurs homologues du réseau IPCAN (Independent Police Complaints Authorities’ Network).
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2023-06-15
Ombudsman trains 68 Hospital Ombudsman
The Office of the Ombudsman has trained 68 Hospital Ombudsman from 34 health facilities in Salima and Rumphi districts. The trainings, according to Deputy Director for Investigations and Research, Temwa Mughogho, and Chief Investigations and Research Officer in the Northern Region, Mrs. Elleanor Kabisala, were aimed at empowering the Hospital Ombudsman with necessary skills and knowledge on how to handle patient complaints.
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2023-06-15
Ombudsman of Ireland publishes annual report 2022
The Office of the Ombudsman of Ireland published its Annual report 2022. Among others, Ombudsman Ger Deering, hightlights the ‘shameful’ situation that there is still no suitable government support to help people with disabilities access personal transport. This is despite a commitment from government over ten years ago to develop an appropriate scheme, and reports from two government departments highlighting the need for such supports.
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2023-06-15
On the intervention of Ombudsman Sindh, pensionary dues were paid to retired government teacher
The Provincial Ombudsman Sindh, Mr. Ajaz Ali Khan, helped a complainant whose pension dues were not paid despite the completion of all required formalities, complaining that the department was delaying the matter on flimsy pretexts.
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2023-06-13
Taller para los Mecanismos Nacionales de Prevención de Tortura
El Instituto Internacional del Ombudsman (IIO), en estrecha colaboración con la Asociación para la Prevención de la Tortura y la Comisión Nacional de Derechos Humanos de México, organizó un taller dirigido a los Mecanismos Nacionales de Prevención de Tortura (MNPs) en la región. El taller se llevó a cabo en la Ciudad de México y tuvo como eje la situación de las mujeres y personas LGTBI+ en los primeros momentos de detención.
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2023-06-13
Workshop for NPMs in Latin America
The International Ombudsman Institute (IOI), in close cooperation with the Association for the Prevention of Torture and the National Human Rights Commission of Mexico, held a workshop for National Preventive Mechanisms (NPMs) in the Latin American Region. The workshop was held in Mexico City and put a specific focus on the situation in the first hours of detention of women and LGBTI+ persons.
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2017-05-31
Defensor del Pueblo Europeo - Informe Anual 2012
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2017-05-31
Médiateur européen - Rapport anuel 2012