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2021-11-10International online conference - "Advancing the Rights of Older People in an Age of Longevity", 1 December 2021, 14:00 - 18:30 (CET)
This is a reminder to register for this international online conference, held under the auspices of the IOI and the AOM on 1 December 2021, where we will discuss the unique challenges facing ombuds institutions throughout the world pertaining to upholding and advancing the rights of older people.
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2021-11-04
PHSO finds Legal Aid Agency processes had unfair outcomes for vulnerable people
The Parliamentary and Health Service Ombudsman (PHSO) published a summary of an investigation which found three vulnerable people living in the UK were locked out of accessing the justice system to challenge deportation orders, because of conflicting government procedures and lengthy delays.
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2021-11-03Draft agenda - International conference on Advancing the Rights of Older People in an Age of Longevity - EN
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2021-08-27
Unjust management of debts for supply of electricity and water to members of Aboriginal community of Coober Pedy
The Ombudsman of South Australia (SA) conducted an investigation into the actions of the council as the retailer of electricity and water to Aboriginal community members in Coober Pedy. The Ombudsman concluded that the council inappropriately managed electricity and water accounts and debts in a manner that was unjust, unreasonable, wrong and contrary to law.
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2021-10-28
Ombudswoman undertakes investigation following inmate deaths in Zagreb County Prison
Following the annual Government Report on the Operation of the State and County Prisons and Juvenile Correctional Institutions, which recorded nine inmate deaths in the entire prison system during the course of 2020, Ombudswoman Tena Šimonović Einwalter instigated an investigation procedure in this matter.
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2021-10-27
AORC Webinar - Conflict Resolution and Management - Order of Proceedings
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2021-10-25
AORC Webinar - Conflict Resolution and Management - Concept Note
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2021-10-20
Ombudsman’s message to mark the International Ombudsman Day
Today the 14th Ocober,2021 marks the fourth annual International Ombudsman Day. The second Thursday of every October was first set aside by the American Bar Association in 2018 to recognize the ombudsman institution which over the years has remained hidden and underutilized despite being one of the oldest institutions in existence. The date has since been adopted by the International Ombudsman Association.
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2021-08-12
International Online Conference: Advancing the Rights of the Elderly in an Age of Longevity
To mark its 50th Anniversary, the State Comptroller and Ombudsman of Israel, under the auspices of the IOI and the AOM, invites you to participate in an international online conference on the theme: Advancing the Rights of the Elderly in an Age of Longevity, to be held on 1 December 2021.
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2021-10-11
NHRIs COP26 Symposium - Concept Note & Draft Agenda
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2021-10-07
Questionnaire on the Role of the Ombudsperson in Advancing the Rights of the Elderly in an Age of Longevity - EN
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2021-10-01
Rapport annuel du Protecteur du citoyen du Québec : apprendre de la crise de la COVID-19 et agir maintenant
La protectrice du citoyen, Marie Rinfret, a rendu public aujourd'hui, à l’Assemblée nationale, son rapport annuel 2020-2021. Ses constats sur la qualité et l’intégrité des services publics québécois mettent en évidence la nécessité d’apprendre de la crise de la COVID-19.
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2021-07-26
Preventing and Managing Administrative Delays
The Commonwealth Ombudsman published the third edition in his ongoing Insights Report series. This edition focuses on preventing unreasonable delay and managing the impact of delay on individuals using government services.
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2021-07-26
Commonwealth Ombudsman - Insights Report - Preventing and Managing Administrative Delay - EN
Commonwealth Ombudsman - Insights Report - Preventing and Managing Administrative Delay - EN
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2021-12-02
Agenda of the international conference on 1st December 2021
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2021-09-21
Questionnaire on the Role of the Ombudsperson in Advancing the Rights of the Elderly in an Age of Longevity - EN
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2021-11-26
‘Orange the World’ awareness raising campaign to end violence against women and girls © UN Women
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2021-11-25
Agenda - International online conference on "Advancing the Rights of Older People in an Age of Longevity" - EN
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2021-07-13
Pronunciamiento ante el magnicidio del Presidente de Haití
El Consejo Directivo del Instituto Latinoamericano del Ombudsman-Defensorías del Pueblo (ILO), manifiesta su honda preocupación por el magnicidio del presidente de Haití y por la sistemática violación de los derechos humanos del pueblo haitiano.
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2021-09-17
Family allowance - Ombudsman warns against significant delays
The Ombudsman has been faced with a growing number of complaints in relation to significant delays in attribution of pre-natal family allowance, as well as in the initial attribution or reassessment of the income bracket of the family allowance for children and young people.
