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2026-04-17Ombudsman announces results of direct investigation operation into Government’s work in combating cruelty to animals
On 16 April 2026, the Ombudsman, Mr Jack Chan, announced the completion of a direct investigation operation into the Government’s work in combating cruelty to animals by the Office of the Ombudsman, with 45 improvement recommendations made to the Government.
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2026-05-08Claude Wiseler, Président de la Chambre des Députés ; Claudine Konsbruck, Ombudsman ; Francine Closener, Présidente de la Commission des pétitions © Chambre des Députés
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2026-05-07
Vice Chancellor Muhammad Ali Sheikh giving a welcome speech
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2026-04-10
Citizens need an accessible government specifically tailored to them: Record number of second line complaints at the Flemish Ombudsman Service
In 2025, the Flemish Ombudsman Service received 10,158 questions and complaints, with a remarkable increase in the number of second‑line complaints. A growing cohort of citizens ends up at the Flemish Ombuds Service when procedures are too complex, when they struggle with digital public service desks, or when communication from governmental actors is unclear. According to Flemish Ombudsman, Myriam Parys, these signals show that there is still room for improvement for the Flemish Government when it comes to becoming more accessible, transparent, and responsive. That is why she is advocating more than ever for a government that is tailored to the needs of the people.
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2026-04-10
Deputy Ombudsman becomes Acting Ombudsman of Ontario
Barbara Finlay has assumed the role of Ombudsman of Ontario (Acting), effective 1 April 2026, pending the Legislative Assembly’s appointment of a permanent Ombudsman. She takes over from Paul Dubé, who completed his second five-year term the previous day.
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2026-04-10
Nomination du nouveau commissaire aux langues officielles du Canada
Kelly Burke devient la huitième commissaire aux langues officielles du Canada le 30 mars 2026. Reconnue pour sa vision stratégique, son sens du dialogue et son engagement envers un Canada véritablement bilingue, Mme Burke aborde son mandat avec la volonté de moderniser le régime linguistique, de renforcer la confiance du public et de faire des langues officielles un levier d’unité, d’équité et de vitalité pour toutes les générations.
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2026-04-10
New Commissioner of Official Languages of Canada appointed
Kelly Burke took office as Canada’s eighth Commissioner of Official Languages on March 30, 2026. Recognized for her strategic vision, her ability to engage in dialogue and her commitment to a truly bilingual Canada, Ms. Burke is approaching her new role with a focus on modernizing the language policy framework, strengthening public trust and making official languages a catalyst for unity, equity and vitality for all generations.
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2026-04-10
Capacity Building & Hands-on Training Workshop on “Disposal of Revenue Complaints”
Under the direction and guidance of the Honorable Ombudsman, a series of five hands-on training workshops were organized based on her observations on the earlier two webinars. This was aimed at improvement in disposal of Revenue related complaints at regional offices, with a focus on consistency and the correct application of relevant laws. The first capacity-building hands-on training workshop on “Disposal of Revenue Complaints” was held at the Office of the Ombudsman, Punjab, on 24th March 2026 in Lahore.
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2026-04-24
The UN Special Rapporteur recommended strengthening the institution to ensure the rights of migrants and refugees
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2026-04-10
The ombudsman calls upon Elmar, SETAR, Web Aruba and Serlimar to introduce a complaints procedure
The Ombudsman of Aruba, Ms. Jurima Bryson LL.M. has published the report “Het Luisterend Oog, In kader brengen van instellingen” (Dutch for “The Listening Eye”) on March 9th, 2026. In this report 564 institutions on Aruba, that fall under the National Ombudsman Ordinance, have been identified.
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2026-03-27
ACRC Announces “2026 Comprehensive Integrity Assessment Plan for Public Institutions
The ACRC focuses on disseminating a culture of integrity among younger generations and improving corruption-prone areas in local communities through expanded assessments that include national and public universities as well as local public corporations and agencies, in order to support the national task “Reform Corruption Prevention Systems to Realize the Rights of Citizens”.
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2026-03-27
Turks and Caicos Islands Office of the Complaints Commission Strengthens Regional Ties Through Sint Maarten Attachment
The Turks and Caicos Islands Office of the Complaints Commission is pleased to announce the successful completion of a one-week professional attachment, held from March 9th -13th 2026, by Investigative Officer, Ms. Raynae Myers, at the Bureau Ombudsman Office in Sint Maarten.
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2026-03-20
European Ombudswoman asks Commission to strengthen procedures for addressing disability-related complaints
European Ombudswoman Teresa Anjinho has asked the European Commission to improve support for staff members with disabilities through the development of clearer and more comprehensive procedures for addressing complaints about alleged disability-related discrimination.
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2026-04-10
Mme Kelly Burke, la commissaire aux langues officielles du Canada
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2026-04-10
Workshop on "Disposal of Revenue Complaints"
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2026-04-10
Ms Kelly Burke, newly appointed Commissioner of Official Languages of Canada
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2026-03-13
Ontario Ombudsman releases Indigenous Services Plan, commits to ongoing dialogue to improve public service delivery for Indigenous Peoples
On 12 March 2026, Ontario Ombudsman Paul Dubé released his Office’s Indigenous Services Plan, committing to internal improvements and external engagements to help ensure public services in Ontario respect Indigenous rights.
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2026-03-13
Commonwealth and ACT Ombudsman Report: Public housing tenants falling through the gaps
The Commonwealth and Australian Capital Territory Ombudsman has released a report about complaints from public housing tenants about their requests for repairs to their homes, alongside media reports of people living in properties posing life-threatening concerns.
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2026-03-13
The Courts and the Ombudsman: Complementary not competitive
Kindly click here to read an article written by Judge Joseph Zammit McKeon, the Parliamentary Ombudsman of Malta, on the complementary relationship of the Courts and the Ombudsman.
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2026-03-13
Review identifies opportunities to improve complaint handling processes
On 9 March 2026, the NSW Ombudsman tabled the report NSW public sector complaint handling in 2025 – self-assessment and survey results that provides a high-level snapshot of the maturity and effectiveness of complaint handling systems across NSW public authorities.
