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2026-02-20Indonesia Ombudsman's Voluntary Ombuds Review Guideline - EN
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2026-02-20In Focus: Managing backlogs
The NSW Ombudsman has released a new In Focus paper, Managing backlogs, examining a common and persistent challenge across public sector administration.
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2026-02-20
Indonesia Ombudsman Establishes Guidelines for the Voluntary Ombuds Review through Chairperson’s Regulation Number 3 of 2026
The Ombudsman of the Republic of Indonesia has officially enacted the Guidelines for Writing the Voluntary Ombuds Review through Chairperson’s Regulation Number 3 of 2026. These guidelines provide a systematic framework for documenting and reporting the contribution of public service oversight to achieving the Sustainable Development Goals (SDGs).
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2014-02-06
Procuraduría de los Derechos Humanos - Annual Report 2011 - ES
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2016-06-06
Defensor del Pueblo de la Nación - Annual Report 2015 - ES
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2021-03-18
Macedonia - Ombudsman - Annual Report 2012 - EN
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2024-11-07
Re-watch webinar on Ombuds Day 2024
On 8 October 2024, the African Ombudsman Research Centre (AORC), in collaboration with the IOI, held a webinar in celebration of the Ombuds Day 2024 under the theme "Ombuds: Here to Hear". In case you missed the Ombuds Day 2024 webinar or wish to revisit it, you can access the recording of the webinar on YouTube.
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2024-11-07
Ombudsman commends public organisations and public officers for exemplary service and puts forward three strategic focuses to enhance public administration
At the 27th Presentation Ceremony of The Ombudsman’s Awards on 31 October 2024, The Ombudsman, Mr Jack Chan, presented the Grand Award to the Hong Kong Fire Services Department, an Award for Public Organisation to both the Social Welfare Department and the Water Supplies Department, the Award on Mediation to the Housing Department, the Customer Services Award to the Immigration Department, and the Information Technology Application and Creativity Award to the Hospital Authority. Individual Awards were also given to 79 public officers.
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2023-11-06
Public Defender of Rights - Annual Report 2022 - EN
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2021-11-12
Ararteko (Ombudsman Basque Country) - Informe Anual 2020
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2023-07-20
PFDC Management Report - Biennium 2020-2022 - ES
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2013-01-31
Public Services Ombudsman for Wales - Annual Report 2007/2008 EN
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2021-03-16
Belgium - Flemish Ombudsman Service - Annual Report 2016 - NL
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2021-02-25
finland parliamentary-om annual-report 2013 en
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2021-02-25
Finland - Parliamentary Ombudsman - Annual Report 2014 - Summary - EN
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2021-02-25
Finland - Parliamentary Ombudsman - Annual Report 2009 - Summary - EN
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2021-02-25
Finland - Parliamentary Ombudsman - Annual Report 2013 - Summary - EN
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2013-01-31
Public Services Ombudsman for Wales - Annual Report 2008/2009 EN
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2014-05-08
Municipal Ombudsman of Zürich - Annual Report 2008 - German
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2024-10-31
Ombudsman reaches seven ADCs with Mobile Accountability Clinics
The Office of the Ombudsman has in the past week been to eight Area Development Committees (ADCs) in Nkhata Bay district with Mobile Accountability Clinics. The Office has been conducting meetings with about 40 members of each ADC and later held public rallies, raising awareness about the functions of the office and how local communities can utilize its services.