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2015-03-27Norway - Annual Report 2010 (Summary) EN
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2015-03-25Ombudsman announces two investigation reports
The Office of the Ombudsman Hong Kong released two investigation reports recently. One is about the "Procedures for Approval of Loan Applications and Recovery of Debts under the Non-means-tested Loan Scheme" while the other one is on "Education Bureau’s Non-disclosure of Teachers’ Registration Status".
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2015-03-24
Extension of term of Chief Ombudsman Dame Beverley Wakem
The term of former IOI President and New Zealand Chief Ombudsman, Dame Beverley Wakem, is due to expire in March 2015. Given the fact that the Ombudsman’s Office is conducting an important review of the Official Information Act and currently also reviews its operating model, the Officers of Parliament Committee recommends an extension to the term of Chief Ombudsman Wakem until the end of 2015.
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2015-03-24
Ombudsman City of Toronto - Annual Report 2014 - EN
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2015-03-24
New Zealand: Inquiry into the appointment of an Ombudsman and Chief Ombudsman (March 2015)
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2015-03-20
Colloquium Report: Repositioning the Ombudsman - Challenges and Prospects for the African Ombudsman Institution (Sep. 2013)
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2015-03-16
Vulnerable elderly woman suffers severe facial bruising in hospital that failed her
A woman in her 90s suffered serious bruising to her face just before she died after falling in hospital, a Parliamentary and Health Service Ombudsman investigation found. The vulnerable lady was admitted to hospital with a chest infection and suffered severe bruising to her face when she fell out of bed, when an agency health care assistant was changing her bedding.
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2015-03-12
Ombudsman receives 10,000+ complaints about Hydro One
Investigation update: 4,075 cases resolved as systemic probe continues. Just 13 months after launching an investigation into billing and customer service problems at Hydro One, Ontario Ombudsman André Marin announced today his office has received more than 10,000 complaints about the utility – its highest total, by far, for any investigation to date.
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2015-03-12
Hydro One Investigation - Facts and Highlights (March 2015)
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2015-03-12
Hydro One Investigation - Press Conference Opening Remarks (March 2015)
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2015-03-11
Citizens‘ Representative of Newfoundland and Labrador presents "OCR Insights"
The Citizens’ Representative of Newfoundland and Labrador presented Volume 5, Issue 1 of the institution’s newsletter “OCR Insights”.
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2015-03-11
Australia - Ombudsman Tasmania - Annual Report 2013/2014 EN
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2015-03-09
GPSA Knowledge Platform - Guidelines - EN
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2015-03-09
GPSA Knowledge Platform - Guidelines - EN
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2015-03-06
Report on priority hiring of medically released Canadian Armed Forces members
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2015-03-04
Ombudsman of the City of Toronto: Impact of Ombudsman Investigations on Public Administration - A Case Study and an Evaluation Guide
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2015-03-04
Webinar: "Ombudsman Innovations for Advancing Open Government" - 17 March 2015
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2015-03-04
Síndic de Greuges de Catalunya - Informe al Parlament - 2014 - CA
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2015-03-03
Ombudsman submitted Annual Report 2014 to Parliament
The Catalan Ombudsman submitted the Annual Report 2014 to Parliament. In 2014 the office handled over 27,211 actions, concerning 53.095 people of which 40% were related to social policies. The Catalan version of the 2014 Annual Report is now available online.
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2015-02-26
Workshop for NPMs "Implementing a preventive mandate"
The IOI is pleased to inform its members about a new training cooperation established with the Association for the Prevention of Torture, which will result in a first IOI workshop with a substantive focus on the topic of National Preventive Mechanisms under the OPCAT.