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2023-07-27Inquiry into Hsinchu County Government’s handling of urban land renewal case in Hsinchu City
On 16 May 2023, the Committee on Domestic and Ethnic Affairs of the Control Yuan convened an inquiry session. This session concerned a corrective case against the Hsinchu County Government regarding their handling of an urban renewal project in Hsinchu city.
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2023-07-27
Mr. Sirajuddin Aziz takes Oath as Banking Mohtasib Pakistan
Mr. Sirajuddin Aziz has assumed charge of the Office of the Banking Mohtasib on 18 July 2023, for a period of four years in terms of Section 3 of the Federal Ombudsmen Institutional Reforms Act 2013.
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2023-06-13
Workshop for NPMs in Latin America
The International Ombudsman Institute (IOI), in close cooperation with the Association for the Prevention of Torture and the National Human Rights Commission of Mexico, held a workshop for National Preventive Mechanisms (NPMs) in the Latin American Region. The workshop was held in Mexico City and put a specific focus on the situation in the first hours of detention of women and LGBTI+ persons.
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2023-06-29
PEI’s Ombudsperson welcomes expansion of jurisdiction to include post-secondary institutions
In the wake of concerns raised in a recently released report commissioned by UPEI which reviewed the University’s practices and processes with respect to harassment, discrimination and fair treatment, the Legislative Assembly has amended the Ombudsperson Act to grant jurisdiction to the Ombudsperson over post-secondary institutions.
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2023-05-17
IOI 13th World Conference title and logo
During the IOI World Board meeting in Vienna last week, the National Ombudsman of the Netherlands, Reinier van Zutphen, presented to the board the title and logo of the world conference that will be held in The Hague, The Netherlands in May 2024. He also announced the launch of the conference web page.
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2023-06-29
State Comptroller and Ombudsman meets with Ontario Ombudsman
On the 25th April 2023, State Comptroller and Ombudsman, Mr. Matanyahu Englman, met with Ontario Ombudsman, Mr. Paul Dubé, at the office of the Ontario Ombudsman in Toronto.
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2023-06-23
Croatian Parliament Adopts Ombudswoman’s 2021 Annual Report
On June 2, 2023, in its plenary session, the Croatian Parliament discussed, and on June 7, 2023, adopted the Ombudswoman’s Annual Report for 2021, thus expressing support for the recommendations contained therein aimed at stronger protection of human rights in Croatia. At the same time, it was emphasized that it would be extremely important for the Croatian Parliament to discuss and adopt the new 2022 Annual Report, submitted in March, as soon as possible, as this would contribute to a higher level of the recommendations’ fulfillment.
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2023-06-01
Annual Meeting of Benelux Ombuds Institutions
On 25 May 2023 the ombuds institutions of the Benelux met in The Hague. The ombuds institutions of the Benelux meet annually to discuss cross border challenges citizens in their respective countries face.
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2023-07-06
In memory of Stephen Owen
It is with great sadness that the International Ombudsman Institute (IOI) has learned of the recent passing of Stephen Owen, former Ombudsman of British Columbia and former IOI President, in Vancouver at the age of 74.
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2023-06-07
UN High Commissioner for Human Rights meets IOI Secretary General in Vienna
On 6 June, IOI Secretary General Gaby Schwarz welcomed the UN High Commissioner for Human Rights, Mr. Volker Türk, at the premises of the Austrian Ombudsman Board to discuss the common goal of “protecting and promoting human rights”, and review possible areas of collaboration between the IOI and the UN.
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2023-06-22
19th Ombudsman de Montréal’s annual report tabled as it celebrates its 20 th anniversary
On 12 June 2023, the Ombudsman de Montréal, Me Nadine Mailloux, tabled her annual report for the year 2022 to City Council. The report covers 2,308 files handled, including 219 new enquiries on a wide variety of subjects, 53 of which were initiated by the OdM.
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2023-05-26
Provincial Ombudsman Sindh publishes latest newsletter
The Provincial Ombudsman Sindh recently published its latest quarterly newsletter covering the period from January to March 2023. The newsletter features the visit of the IOI President, Mr Chris Field, who was invited to Karachi by the Provincial Ombudsman Sindh, Honourable Ajaz Ali Khan. Among others, they gave speeches at the launching ceremony of the research study on “Assessment on Malnutrition (Stunting) in District Tharparkar”, which was undertaken in collaboration with the IOI under its Regional Subsidy Program.
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2023-06-01
Ombudsman Quarterly Review
The Autumn 2023 Ombudsman Quarterly Review has been released by the Office of the Ombudsman of New Zealand.
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2023-07-27
Ombudsman asks Frontex about role in rescue operations after Greek boat tragedy
European Ombudsman Emily O’Reilly has opened an own-initiative inquiry aimed at clarifying Frontex’s role in search and rescue operations in the Mediterranean sea following the drowning of hundreds of people off the coast of Greece on 14 June 2023. Ms O’Reilly has asked to inspect a wide range of documents concerning Frontex’s responsibilities to rescue those in distress at seas.
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2023-06-15
Ombudsman trains 68 Hospital Ombudsman
The Office of the Ombudsman has trained 68 Hospital Ombudsman from 34 health facilities in Salima and Rumphi districts. The trainings, according to Deputy Director for Investigations and Research, Temwa Mughogho, and Chief Investigations and Research Officer in the Northern Region, Mrs. Elleanor Kabisala, were aimed at empowering the Hospital Ombudsman with necessary skills and knowledge on how to handle patient complaints.
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2023-06-01
NSW Ombudsman releases report on response to children presenting alone to homelessness services
The report assesses what NSW Department of Communities and Justice (DCJ) has done to improve the response to children who present alone to homelessness services since the Ombudsman’s Office first reported on this issue in 2018. The second report was in 2020; this is the third.
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2023-04-27
Ombudsman of Angola holds commemorative session to celebrate its 18th Anniversary
The Ombudsman of Angola held a commemorative session during the Week of the Ombudsman to celebrate the 18th Anniversary of the Institutionalization of the Ombudsman under the theme “The Ombudsman as Defender of the Fundamental Rights of Citizens”.
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2023-02-23Chancellor of Justice - Annual report 2021-2022 - EN
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2023-02-23
Chancellor of Justice - Annual report 2021-2022 - Chapter on NPM activities - EN
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2023-06-09
AOA Webinar on Pakistan’s experience in informal dispute resolution
The Asian Ombudsman Association (AOA) will hold a webinar on the topic of “Informal Resolution of Disputes (IRD) – Pakistan’s Experience” on 14 June 2023. The Webinar is hosted by the Federal Ombudsman’s Secretariat and IOI members are welcome to participate. Click here for more information.