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  • 2022-11-11

    Mr Laurence Riley commences as Assistant Ombudsman Aboriginal Engagement and Collaboration

    Chris Field, President of the International Ombudsman Institute (IOI) and Western Australian Ombudsman, appointed Mr Laurence Riley as Assistant Ombudsman Aboriginal Engagement and Collaboration in the Office of the Ombudsman of Western Australia.

  • 2022-10-12

    Ombudsman holds a Good Decision-Making training for Correctional Services Solomon Islands (CSSI) Senior Management Officers

    The Solomon Islands Ombudsman and his executive successfully completed a two days’ Good Decision-Making Training Workshop with the Senior Management Team of the Correctional Service of Solomon Islands (CSSI). The workshop was based on the theme: “Cutting the Cost of Bad Decision Making in Public Offices” and was held at the St Barnabas Leaf Haus in Honiara, from 3rd to 4th of October, 2022.

  • 2022-10-13

    Provincial Ombudsman Sindh gets payment of pensionary dues of RS. 1,719,425

    A retired Government Employee approached the Provincial Ombudsman Sindh, Mr. Ajaz Ali Khan, with the complaint that the Chief Municipal Officer, Municipal Committee, Khairpur was not paying pension and other service dues and delaying the matter on one pretext or the other.

  • 2023-02-22

    Surrey to apologise to family for not providing boy with proper education

    Surrey County Council has agreed to review how it arranges and monitors special educational needs support for children and young people in the county following a Local Government and Social Care Ombudsman investigation.

  • 2022-10-07

    Ombudsman releases Annual Report

    The Office of the Alberta Ombudsman, Peter Sherstan, is pleased to share the Alberta Ombudsman Annual Report for the period 1, 2021 to March 31, 2022.

  • 2022-10-10

    PHSO survey finds that older generations are least likely to complain about NHS if unhappy

    A survey conducted by the Office of the Parliamentary and Health Service Ombudsman (PHSO) found that those most likely to have used the National Health Service (NHS) during the pandemic are least likely to have complained if they were unhappy with the service.

  • 2022-10-31

    NSW Child Death Review Team Annual Report 2021-22 tabled

    The NSW Ombudsman and Convenor of the NSW Child Death Review Team (CDRT) Paul Miller tabled the NSW Child Death Review Team Annual Report 2021-22 in Parliament on 25th October 2022.

  • 2023-01-12

    Ghada Hameed Habib has been appointed as Ombudswoman

    Ms. Ghada Hameed Habib has been appointed as Ombudswoman at the Interior Ministry by Royal Decree (62) of 2022. 

  • 2022-10-07

    Ombudsman publishes Annual Report 21/22

    At the start of the National Inclusion Week, the Public Services Ombudsman for Wales is pleased to present the annual report on their equality, diversity and inclusion work during 2021/22.

  • 2022-09-23

    Alberta Ombudsman publishes Annual Report

    The 2021-22 report marks the 55th edition of its kind presented to Alberta’s Legislative Assembly. The number of requests for assistance and complaints about unfair treatment the office received increased slightly over year one of the pandemic with health-related matters remaining at the forefront.

  • 2023-04-06

    Ombudsman in Amsterdam

  • 2022-10-13

    National Ombudsman undertakes Peer Review

    On October 21-22 in Manchester, the UK National Ombudsman will be submitting itself to an IOI-led Ombudsman peer review. The UK National Ombudsman undertook its first peer review in 2018.  Since then, the Ombudsman has led the international effort to establish peer review as a critical tool to assess effectiveness more broadly, including against the Venice Principles. As a result, there are now IOI best practice papers and guidance on the subject. 

  • 2022-10-19

    Health care complaints to B.C. Ombudsperson highest in ten years

    The BC Ombudsperson’s 2021/22 Annual Report, released 18 October, highlights that complaints about health care from British Columbians were the highest in a decade. The office received almost 1,300 complaints and enquiries focused on programs and services provided by the Ministry of Health and B.C.’s health authorities.

  • 2022-10-28

    Western Australian Ombudsman tables report on own motion investigation into family and domestic violence and suicide

    On Thursday 20 October 2022, the Western Australian Ombudsman and President of the International Ombudsman Institute tabled in Parliament the report of his major own motion investigation titled Investigation into family and domestic violence and suicide.

  • 2022-03-10

    Hungarian OCFR News (4 March 2022)

  • 2022-10-19

    Ombudsman publishes Newsletter

    The Office of the Ombudsman of Kenya recently published their Newsletter for July – September 2022.

  • 2022-11-08

    Ombudsman launched new website

    The Office of the Ombudsman of Hong Kong has launched a new website, which boasts a neat and modern design, is mobile-friendly with an intuitive interface, and offers users a streamlined experience in browsing and searching for information about the Office.

  • 2022-09-23

    Publication of Ombudsman Surveillance Devices Report

    The Attorney-General presented the Commonwealth Ombudsman’s report on oversight of agencies’ use of surveillance device powers under the Surveillance Devices Act 2004(Cth) (the Act) from 1 July to 31 December 2021.

  • 2022-09-02

    Ombudsman publishes NPM Report 2021

    In this report, the Ombudsman of the Republic of Slovenia reports on the implementation of the duties and powers of the National Preventive Mechanism (NPM) in 2021 under the Optional Protocol to the Convention against Torture and Other Cruel, Inhuman or Degrading Treatment or Punishment (OPCAT).

  • 2022-10-27

    ACRC shares Newsletter summary

    The Anti-Corruption & Civil Rights Commission Korea (ACRC) shares an update about its main activities in the month of September.

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