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2021-07-26Preventing and Managing Administrative Delays
The Commonwealth Ombudsman published the third edition in his ongoing Insights Report series. This edition focuses on preventing unreasonable delay and managing the impact of delay on individuals using government services.
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2020-03-11
Ombudsmen alert about artificial intelligence and human rights
The Catalan Ombudsman and the IOI started a debate in Europe on artificial intelligence and human rights in Barcelona. The conference brought together institutions, experts, business representatives, Ombudsman and representatives of human rights structures. Participants consider it necessary and urgent to regulate the guarantee of human rights in international treaties, which could be violated by the application of artificial intelligence.
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2019-05-17
10th Biennial Caribbean Ombudsman Association Conference and Training
The 10th Biennial Caribbean Ombudsman Association Conference and Training will be held in Bermuda from 28th – 31st May. The theme for the conference is “Strengthening the Role and Performance of the Ombudsman and Human Rights Institutions in the Caribbean and Latin America”. The training will be facilitated by Dr. Victor Ayeni and the theme will be “Advancing the Ombudsman’s Impact: Roles, Services and Performance”.
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2023-07-2717. Closing Session: Closing remarks by Catherine De Bruecker (Federal Ombudsman, Belgium)
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2019-12-05
Members heard candidates for the next of EU Ombudsman
In a series of hearings, MEPs quizzed five candidates for the position of the European Ombudsman on what they could bring to the post by way of impartiality, visibility, transparency and ethics, if elected. Video recordings of each one-hour hearing now are available online.
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2020-09-15
Special monitoring report of preschool institutions
The Public Defender of Georgia presented a special report on the results of the monitoring carried out in preschool educational institutions. The report was prepared with the support of the United Nations Children's Fund (UNICEF) within the framework of a project on "Strengthening the Capacity of the Center for the Rights of the Child".
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2021-01-07
Ombudsman community mourns passing of Mihail Cotorobai
It is with deep sorrow that we inform you of the passing of Mihail Cotorobai, People's Advocate of the Republic of Moldova. A person with distinguished human qualities, Ombudsman Cotorobai will live in our memory as a wise and respectful colleague, who substantially contributed to the development of the National Human Rights Institution in the Republic of Moldova and to the intransigent promotion of the values of fundamental human rights and freedoms.
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2021-07-20
Expectations for conditions and treatment of residents in health and disability places of detention
The Chief Ombudsman of new Zealand has developed draft 'Expectations for the conditions and treatment of residents in health and disability facilities- aged care!' ('Expectations – aged care') and invites feedback on them. This document sets out the Chief Ombudsman's expectations for the conditions and treatment of residents in aged care facilities who cannot leave at will.
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2018-07-18
PHSO - Annual Report 2010/2011 - EN
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2021-08-27
Unjust management of debts for supply of electricity and water to members of Aboriginal community of Coober Pedy
The Ombudsman of South Australia (SA) conducted an investigation into the actions of the council as the retailer of electricity and water to Aboriginal community members in Coober Pedy. The Ombudsman concluded that the council inappropriately managed electricity and water accounts and debts in a manner that was unjust, unreasonable, wrong and contrary to law.
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2015-11-06
Conference on a human rights approach to the work of Ombudsmen
The Northern Ireland Ombudsman (NIO) and the Northern Ireland Human Rights Commission (NIHRC), with funding support from the IOI, have undertaken a three year project to optimize the resources of their respective organisations with the objective of improved outcomes for the service user and enhanced public services overall. In May 2016 the offices of the NIO and the NIHRC warmly invite you to participate in an International Conference which will focus on sharing the features and benefits of the developed human rights manual.
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2012-03-05
FEDERAL TAX OMBUDSMAN PERFORMANCE REPORT 2011
The Federal Tax Ombudsman (FTO) published a performance report on the work of his office in 2011. The FTO could raise the amount which was refunded to Pakistan’s taxpayers and also enhanced the processing time of complaints.
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2017-12-14
Northern Ireland Ombudsman - Annual Report 2010/2011 EN
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2023-11-07
Western Australian Ombudsman – Recordkeeping guidance for complaint handlers
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2017-03-27
Public Services Ombudsman for Wales - Annual Report 2015/2016 EN
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2011-12-13
Citizen’s Representative of Newfoundland and Labrador launches Annual Report
Citizen’s Representative Barry Fleming laid the annual report for 2010-2011 before the House of Assembly. The fourth annual report shows a profile of the work in the most productive year of this office.
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2021-07-16
Proposed amendments to the Law on the Legal Status of Aliens equated with legalization of human rights violations
Seimas Ombudswoman Milda Vainiutė urged the authorities not to adopt amendments to the Republic of Lithuania Law on the Legal Status of Aliens, that would allow human rights violations and pose a threat to vulnerable migrants. After presenting the assessment of the proposed legal regulation, the Seimas Ombudswoman acknowledged that the draft law contradicts not only human rights, but also Lithuania’s international obligations.
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2023-11-07
Western Australian Ombudsman – Discontinuing an Investigation
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2016-08-25
Ontario Ombudsman calls for systemic overhaul to help adults with developmental disabilities in crisis
Ontario’s systemic failure to help desperate families who are unable to care for loved ones with developmental disabilities has left vulnerable people in dire and often dangerous circumstances, Ombudsman Paul Dubé reveals in his office’s latest report, released today.
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2017-06-13
OIC Annual Report 2016