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2014-06-03Wafaqi Mohtasib critizises delay in finalization of pension cases
The Wafaqi Mohtasib, Mr. M. Salman Faruqui, taking cognizance of media reports regarding the sudden death of a retired employee of Pakistan Railways seeking approval of his pension case, has directed the Pakistan Railways to ensure finalization of pension cases of their employees at least six months before the date of their retirement. Similarly, the other federal government departments have also been asked to follow this practice.
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2012-05-30Canada Québec - Rapport spécial FR Mai 2012
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2014-08-21
Public Interest Disclosure Commissioner - Annual Report 2013/2014 - EN
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2014-05-28
International framework of Ombudsman Institutions
The Síndic de Greuges de Catalunya (Catalan Ombudsman) undertook a research effort on the international defining elements of the role of ombudsmen in today’s democracies.
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2014-08-21
Public Interest Disclosure Commissioner - Annual Report 2012/2013 - EN
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2014-08-21
Public Interest Disclosure Commissioner - Information Brochure - EN
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2014-10-09
Tallinn 2014: Draft Minutes of General Assembly
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2014-05-22
Ombudsman published 2013 Annual Report in English
The Protector of Citizens (Ombudsman) of the Republic of Serbia, Saša Janković, published the office’s Annual Report for 2013 in English. In the reporting period, the Protector of Citizens acted upon 5,042 complaints.
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2014-04-15
Ombudsman urges Government leaders to learn from complaints
The Parliamentary and Health Service Ombudsman has urged Government leaders not to ignore complaints which provide a vital opportunity to learn from mistakes and improve public services.
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2014-04-28
PhD Bursary Opportunity
Queen Margaret University (QMU) is offering a fully funded bursary to support an exceptional individual to conduct PhD research in the area of alternative dispute resolution.
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2013-07-17
Namibia - Annual Report 2009 EN
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2014-04-25
Time Magazine named Ombudsman one of the world’s 100 most influential people
Every year the American news magazine assembles the 100 most influential people in the world and publishes its annual Time 100 list. This year, Time Magazine included South Africa’s Public Protector, Adv. Thuli Madonsela as one of the world’s most influential people in the category “Leaders”.
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2014-08-07
A good death - a reflection on Ombudsman complaints about end of life care in Irish hospitals (June 2014)
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2013-05-08
Belgium Pensions Ombudsman - Annual Report 2011 FR
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2023-02-23
Chancellor of Justice - Annual report 2021-2022 - Chapter on rights of the child - EN
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2014-02-06
British Columbia Ombudsperson - Annual Report 2009/2010 - EN
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2014-04-03
Ombudsman presents latest Annual report 2013
The Office of the Ombudsman of Iowa presents its latest Annual Report for the calendar year 2013, providing a detailed insight into the Ombudsman’s activities and cases as well as legal challenges faced by the institution.
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2014-03-31
Defensora del Pueblo wants to strengthen electricity consumers’ rights
The Ombudsman Office has recommended the Government that consumers struggling to pay for electricity may be able to make allegations, that they are allowed to split the debt and the Administration’s intervention in situations of vulnerability.
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2014-04-29
Commonwealth Ombudsman released report into service delivery complaints about Centrelink
The Commonwealth Ombudsman, Colin Neave, today released his report of the Investigation into service delivery complaints about Centrelink. The report features 40 case studies which illustrate the problems that led 9600 Centrelink customers to complain to the Ombudsman’s office between January 2012 and September 2013.
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2014-04-25
Ombudsman’s Investigation on wait times for coroners’ investigations
Further to complaints it received concerning the time associated with coroners’ investigations, the Québec Ombudsman looked into the issue fraught with adverse human and financial consequences for the loved ones of the deceased.