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2024-04-04CCAC detects alleged false asset declarations made by public servants
The CCAC received a report claiming that two public servants of the Social Welfare Bureau violated the provision of exclusivity by engaging in part-time work and provided false information in the declarations of assets and interests, thus allegedly violating the Legal Regime of Declaration of Assets and Interests.
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2024-03-21
Five unlawfully detained juvenile suspects released from police custody
Five juveniles were apprehended and arrested during the state of emergency period and detained by the Police Fox Unit at a Police Station for the alleged theft of copper wires within the vicinity of the buildings that were burnt down during civil unrest that took place on 10 January 2024. When the Ombudsman Commission learnt of the predicament it intervened on 22 January 2024 and commenced preliminary enquiry at the Police Station.
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2024-04-12
Recommendations not implemented: Addressing inconsistencies in pre-retirement leave for detailed public officers
Pursuant to Article 22(4) of the Ombudsman Act, the Parliamentary Ombudsman, Judge Emeritus Joseph Zammit McKeon, submitted two reports to the House of Representatives in relation to two complaints on inconsistencies in pre-retirement leave for detailed Public Officers.
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2024-03-06
Ombudsman Commission helps secure estate for beneficiaries
On 3 March 2022, the Ombudsman Commission received a Complaint regarding the alleged delay in the transfer of the title for a deceased estate and overcharging of administrative fees by the office of the Public Trustee of Papua New Guinea. It was alleged that the Office of the Public Trustee had charged excessive fees and had delayed the transfer of a title of a deceased estate to the beneficiaries.
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2024-04-18
Chief Ombudsman releases International Ombudsman Self-Assessment Tool
The Chief Ombudsman Peter Boshier has developed an international self-assessment tool that is designed to help Ombudsmen identify their strengths and areas for improvement. The tool was developed to assist all Ombudsmen, with a focus on those in the Asia-Pacific region.
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2024-03-14
Ombudsman engages Government on farm input subsidy investigation findings
The Office of the Ombudsman has presented to the Ministry of Agriculture, preliminary findings of its Systemic Investigation on the Implementation of the Affordable Inputs Programme for the 2022/23 and 2023/2024 growing seasons. Ombudsman Grace Malera led a team from her Office to interface with Agriculture Minister Sam Kawale, Ministry Officials and others from the Smallholder Fertilizer Revolving Fund of Malawi.
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2024-06-28
Ontario Ombudsman handles near-record number of cases, focuses on rights
Ontario Ombudsman Paul Dubé’s ninth Annual Report, released on 26 June 2024, reflects record and near-record complaints in several areas of his jurisdiction, including those focused on the rights of vulnerable children, people with disabilities, inmates and Ontarians seeking services in French.
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2024-05-03
IGTO says it’s vital to ensure bank account integrity to prevent and detect Tax Identity (TaxID) fraud
The Inspector-General of Taxation and Taxation Ombudsman (IGTO) commenced an own-motion investigation into Tax identification (TaxID) fraud on 15 December 2023. This was in response to an increase in complaints and dispute investigations concerning TaxID fraud received by the IGTO.
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2024-03-15
An Award for Ombudsperson Gaby Schwarz – Burgenländerin Award 2024
At a gala event, the women's magazine "Die Burgenländerin" (in reference to the Austrian province of Burgenland) presented this year's awards to women from the region who are setting examples and leading the way on both small and large occasions. Ombudsperson Gaby Schwarz was delighted to receive the award in the category Society and Social Affairs.
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People's Advocate of the Republic of Albania
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Ombudsman of the Republic of Sierra Leone
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Ombudsman's Office of the Republic of Latvia
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Ombudsman for the State of Schleswig-Holstein
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2024-03-06
Public Defender calls on a public school to avoid gender-based discrimination
On 28 February 2024, the Public Defender addressed the director of one of the public schools of the Khelvachauri municipality with a general proposal relating to the case of incitement to discrimination on the basis of sex/gender and called on him to not allow discriminatory treatment on the basis of sex or other grounds at school and to implement a policy of equality, and in relation to the school uniform, to ensure students' freedom of choice.
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2024-04-19
Staffs home refuses to refund care costs following Ombudsman investigation
A Staffordshire care provider has refused to refund a man’s estate after the Local Government and Social Care Ombudsman found it put too restrictive care in place for the last nine months of his life.
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2024-02-29
Ombudsperson welcomes Premier’s apology to Doukhobors and commitment to work with community on compensation package
BC’s Ombudsperson is pleased government has finally apologized for the detention of Doukhobor children in the 1950s and welcomed the Premier’s commitment to further work with the Doukhobor community on the compensation package.
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2024-03-27
Veterans Ombud Releases Report: Full and Fair Payment of Pain and Suffering Compensation
On 22 March 2024, the Veterans Ombud Colonel (Ret’d) Nishika Jardine released a report on the unfairness inherent in Veterans Affairs Canada’s (VAC) Pain and Suffering Compensation (PSC) benefit. The PSC benefit compensates Veterans for disabilities related to their service. How VAC pays the PSC benefit directly affects what happens to Veterans’ compensation when they die.
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2024-03-21
Victorian Ombudsman says it's time to fix social housing complaint system
Nearly two years ago, the Victorian Ombudsman Deborah Glass tabled an extensive report into Victoria’s social housing complaint system. On 15 March 2024, the Social housing complaint handling – progress report was tabled, a follow-up on the 17 recommendations in the 2022 report. It notes advances in some areas, but also identifies a lack of clear action from the Victorian Government on much-needed major reforms.
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2025-08-05IOI Audit Guidelines_ES_2025
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2024-03-07
Ombudsman assumed AOMA presidency
On 28 February 2024, the Ombudsman of the Republic of Angola, Dr. Florbela Rocha Araújo, assumed the Presidency of the African Ombudsman and Mediators Association (AOMA), in a solemn ceremony held in Durban, South Africa.