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  • 2021-02-01

    Ombudsman presents NPM report 2019

    Conditions in detention facilities continue to be insufficient as they diverge significantly from the european standards and guidelines set by international  organizations. As a result, the fundamental principles and objectives of crime policy  cannot be effectively met.

  • 2021-02-01

    Fundamental rights in AI: What to consider

    Artificial intelligence (AI) already plays a role in many decisions that affect our daily lives. It is therefore all the more important to make sure that fundamental rights standards are fully upheld when using AI.

  • 2021-01-29

    Ombudsperson BC investigations in 2019/20

    British Columbia Ombudsperson, Jay Chalke, released his office’s 2019/20 Annual Report today highlighting the impact of Ombudsperson investigations on individual circumstances and on strengthening fairness in public administration across the province.

  • 2021-01-28

    International Data Protection Day 2021: It’s your right!

    On Thursday, 28 January the Cayman Islands joins the rest of the world in marking International Data Protection Day. Cayman’s Data Protection Law (DPL) contains important rights for individuals, including the right to be informed about how personal data is being used. The Office of the Ombudsman is tasked with oversight and enforcement of the DPL. Individuals have the right to complain to the Ombudsman if they believe their data is not being processed legally or fairly.

  • 2010-11-23

    Austria - Ombudsman Board - annual report international edition 2009

  • 2021-01-25

    46. Reporte semanal “Derechos humanos en perspectiva internacional”

    Les hacemos llegar el 44. Reporte Semanal de “Derechos Humanos en Perspectiva Internacional” elaborado por el Programa de Observación y Asistencia para el Fortalecimiento de las Defensorías del Pueblo, que forma parte de la Unidad de Política Institucional de la Defensoría del Pueblo de la Ciudad Autónoma de Buenos Aires (Argentina).

  • 2021-01-25

    Public Defender’s special statement on situation in penitentiary establishments

    In 2020, the Public Defender of Georgia published a special report, in which she talked about the fact that the management model of semi-open establishments was based on informal hierarchy of prisoners, where the so-called "prison watchers" provide fictitious order, which aims to silence prisoners and prevent them from talking about their problems. The publication of this report was followed by public attacks on the Public Defender and illegal actions by the Minister of Justice and the Penitentiary Service. As a result, it has becomedangerous for the representatives of the Public Defender's Office to carry out visits and monitoring at the penitentiary establishments.

  • 2024-02-22

    Chief Ombudsman calls for changes to Oranga Tamariki ‘on scale rarely required

    Chief Ombudsman Peter Boshier is calling on the Government to make changes to Oranga Tamariki on a scale rarely required of a government agency. Mr Boshier’s comments follow the publication of his report on 21 February 2024, that details complaints he has dealt with about Oranga Tamariki – Ministry for Children over the past four years.

  • 2024-02-22

    Nuisances aéroportuaires et crise sanitaire

    Habitant en Province de Liège, Mme S. se plaint que depuis quelques semaines son habitation est survolée à basse altitude par des avions cargo. Elle s’inquiète également du développement de l’aéroport, craignant que les nuisances s’accentuent. Le Médiateur interpelle la SOWAER à propos des griefs formulés par Mme S. 

  • 2024-02-22

    El Procurador de los Derechos Humanos sobre la situación de los pacientes renales crónicos

    El Procurador de los Derechos Humanos Dr. Alejandro Córdova ante la situación que atraviesan los pacientes renales crónicos expresa que, personal de la Institución realiza supervisiones en la Unidad Nacional de Atención al Enfermo Renal Crónico (UNAERC), relacionadas con denuncias acerca que los pacientes no están recibiendo el tratamiento adecuado. Derivado de esa acción, se conoció que hay falta de provisión de kits que debieron entregar a dicha unidad, motivo por el cual, no se está brindando el tratamiento correspondiente.

  • 2024-02-22

    New Ombudsman report: Prison overcrowding and other matters

    On 21 February 2024, the report Prison overcrowding and other matters report: An investigation in response to a reference by the Legal Affairs and Safety Committee of the Queensland Parliament, by the Office of the Queensland Ombudsman, was tabled by the Honourable Curtis Pitt MP, Speaker of the Queensland Parliament.

  • 2024-02-22

    Ombudsman receives in audience the Services Manager of Foreign Policy and Diplomacy of the Canadian Embassy in Angola, Gavin Nardocchio-Jones

    The Ombudsman of the Republic of Angola made a specific approach to the role of the Ombudsman in Angola, emphasizing the scope of action, extent of services, most recurring cases, and number of complaints.

  • 2021-01-21

    Toman posesión los Adjuntos al Defensor del Pueblo Andaluz

    Los Adjuntos al Defensor del Pueblo Andaluz han tomado hoy posesión ante el titular de la Institución, Jesús Maeztu, y la presidenta del Parlamento andaluz, Marta Bosquet, que han presidido el acto. Los Adjuntos al Defensor del Pueblo andaluz para este mandato son Juana Pérez Oller, Jaime Raynaud Soto y Virginia Salmerón Millán.

  • 2021-01-19

    Les Nations Unies appellent à renforcer le rôle des ombudsmans

    La résolution visant à renforcer le rôle des ombudsmans a été adoptée à l’unanimité lors de l’assemblée générale des Nations Unies qui s’est déroulée le 16 décembre dernier.

  • 2021-01-13

    Facilitated discussion on the challenges posed by Covid-19

    Covid-19 has posed numerous challenges for Ombudsman offices and has made it extremely difficult to connect with vulnerable and marginalised citizens of the country. The Zoom discussion will be held on 19 January 2021, at 10:00 AM Johannesburg time and you are invited to register in advance.

  • 2021-01-13

    Strengthening independent NHRIs and human rights protection in Austria

    On 12 January 2021 the Austrian Ombudsman Board, in close cooperation with the EU Fundamental Rights Agency (FRA) organized an online exchange to shine light on human rights protection in Austria in times of Covid-19 and to discuss how to strengthen the independence of National Human Rights Institutions (NHRIs).

  • 2021-01-11

    44. Reporte semanal “Derechos humanos en perspectiva internacional”

    Les hacemos llegar el 44. Reporte Semanal de “Derechos Humanos en Perspectiva Internacional” elaborado por el Programa de Observación y Asistencia para el Fortalecimiento de las Defensorías del Pueblo, que forma parte de la Unidad de Política Institucional de la Defensoría del Pueblo de la Ciudad Autónoma de Buenos Aires (Argentina).

  • 2024-02-15

    Réaction au projet de Règlement modifiant le Règlement sur l’aide financière aux études

    Le 9 février 2024, le protecteur du citoyen, M. Marc-André Dowd, a transmis une lettre à la ministre de l’Enseignement supérieur, Mme Pascale Déry. Il y commente le projet de Règlement modifiant le Règlement sur l’aide financière aux études.

  • 2024-02-15

    Ombudsman.be, un réseau fédérateur

    Le 1er février 2024, Ombudsman.be, le réseau belge des Ombudsmans, a tenu son assemblée générale dans les locaux de la Chambre des Représentants. Le réseau regroupe aujourd'hui 30 institutions de médiateurs et ombudsmans institutionnels ( Etat, Régions, communes, … ) et sectoriels ( assurances, secteur postal, énergie, … ).

  • 2021-01-08

    Getting to know the new Veterans Ombudsman

    Colonel (Ret’d) Nishika Jardine became the new Veterans Ombudsman (VO) on 23 November 2020. Now that Nishika has a number of weeks under her belt, it's time to learn a bit more about her, what she brings to the role, and what she would like to accomplish.

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