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  • 2021-04-12

    Human Rights and Environmental Assessment: the FIO experience

    The Ombudsman, within the framework of its international cooperation with the FIO - Iberoamerican Federation of Ombudsmen, participated in the collective work "Recommendations for the incorporation of a human rights approach in environmental impact assessment".

  • 2021-04-09

    Awareness and consultations on freedom of speech, access to information and safe use of the internet

    The Office of the Ombudsman, also the National Human Rights Institution of Samoa, in collaboration with the Samoa Police and Prisons Service and the Office of the Regulator are spearheading efforts to raise community awareness in selected villages regarding the exercise of the freedom of speech and opinion and its limitations and to promote the safe use of technology and social media.

  • 2024-03-28

    Victorian Ombudsman Deborah Glass reflects on her 10-year term

    Victorian Ombudsman Deborah Glass reflects on her 10-year term as Victoria’s Ombudsman in a report which is now available. She will shortly come to the end of her 10-year term as Victoria’s Ombudsman.

  • 2024-03-28

    Italy-Argentina: Bilateral Meeting in the Name of Civil Defense

    At the Regional Council of Lazio, a meeting took place between Marino Fardelli, Civil Ombudsman of Lazio and President of the Coordination of Italian Civil Ombudsmen, and Walter Domingo Martello, Vice General Civil Ombudsman of the Province of Buenos Aires. The purpose of the meeting was to exchange experiences between the two institutions, and this goal was fully achieved with a commitment to continue in the future.

  • 2024-03-28

    A Patient Safety Strategy for Northern Ireland

    Ombudsman Margaret Kelly has called for patients to be given a central role in shaping safety protocols within Northern Ireland's health service. Speaking at a conference on patient safety on 20 March 2024, Ms Kelly asked the Department of Health to take the lead in creating a comprehensive framework that empowers patients and fosters a culture of safety and accountability.

  • 2024-03-28

    El Defensor del Pueblo entrega a la presidenta del congreso de los diputados el informe anual 2023

    El 22 de marzo 2024, el Defensor del Pueblo, Ángel Gabilondo, ha registrado en las Cortes Generales el Informe anual de la actividad de la institución en 2023, y ha hecho entrega del mismo a la presidenta del Congreso de los Diputados, Francina Armengol. El Informe será entregado al presidente del Senado, Pedro Rollán, el 25 de marzo.

  • 2024-03-27

    La Médiature a initié une campagne de communication dans la région de Kédougou

    La Médiature a initié une campagne de communication dans la région de Kédougou où elle dispose d’un bureau régional. Celle-ci articulée autour de 3 langues parlées dans la localité (pular, bédick, et diakhanté) a pour but de mieux informer les populations sur les missions de l’institution.

  • 2024-03-27

    Veterans Ombud Releases Report: Full and Fair Payment of Pain and Suffering Compensation

    On 22 March 2024, the Veterans Ombud Colonel (Ret’d) Nishika Jardine released a report on the unfairness inherent in Veterans Affairs Canada’s (VAC) Pain and Suffering Compensation (PSC) benefit. The PSC benefit compensates Veterans for disabilities related to their service. How VAC pays the PSC benefit directly affects what happens to Veterans’ compensation when they die.

  • 2024-03-27

    Annual report highlights the Office of the Yukon Ombudsman is busier than ever

    The Yukon Ombudsman, Information and Privacy Commissioner (IPC), and the Public Interest Disclosure Commissioner (PIDC), Jason Pedlar, has released his first annual report that highlights an increase in cases, quick and effective resolution of files, and opportunities for change to better serve Yukoners.

  • 2024-03-27

    How to tell people they owe the government money – Best practice principles for notifying people about debts

    Prompted by the Australian Taxation Office (ATO) re-activating or off-setting very old debts, on 26 March 2024, the Commonwealth Ombudsman, ACT Ombudsman and Inspector-General of Taxation and Taxation Ombudsman published: How to tell people they owe the government money – Best practice principles for notifying people about debts.

  • 2014-02-10

    New South Wales Ombudsman - Annual Report 2007/2008 - EN

  • 2021-03-29

    11. Reporte semanal “Derechos humanos en perspectiva internacional”

    Les hacemos llegar el 11. Reporte Semanal de “Derechos Humanos en Perspectiva Internacional” (20 al 26 de marzo de 2021), elaborado por el Programa de Observación y Asistencia para el Fortalecimiento de las Defensorías del Pueblo, que forma parte de la Unidad de Política Institucional de la Defensoría del Pueblo de la Ciudad Autónoma de Buenos Aires (Argentina).

  • 2021-03-29

    Ocho candidaturas presentadas para la elección de la nueva síndica o el nuevo síndic de Barcelona

    Durante los dos últimos meses, entre el 15 de enero y el 15 de marzo, el tejido asociativo de la ciudad ha presentado ocho candidaturas para el cargo de síndic o síndica de greuges de Barcelona, personas escogidas por las entidades por su trayectoria personal y profesional y por su conocimiento de la ciudad. Las ocho candidaturas presentadas significan un importante incremento respecto al proceso de elección del 2016, cuando se presentaron cinco personas para el cargo.

  • 2021-03-29

    Ombudsman Hong Kong announces results of investigation into Government’s handling of misconnection of private building sewers to stormwater collection systems

    On March 29, the Ombudsman, Ms Winnie Chiu, announced the completion of a direct investigation into the Government’s handling of misconnection of private building sewers to the stormwater collection system (referred to as “sewer misconnection”) and has made eight recommendations for improvement having regard to the inadequacies found on the part of the Buildings Department (BD) and the Environmental Protection Department (EPD).

  • 2018-08-16

    Protecteur du Citoyen - Annual Report 2010/2011 - EN

  • 2021-03-25

    People’s Advocate recommends revising policy on pharmaceutical package for persons diagnosed with Covid-19

    The People’s Advocate of Albania, Ms  Erinda Balanca, addressed the Minister of Health and Social Protection to recommend immediate measures with regard to revising the policy on financial impact for citizens infected with COVID-19.

  • 2021-03-23

    En riesgo derecho al acceso a la salud de privadas de libertad

    Un centro penitenciario con estructuras deterioradas, con un 24.5% de la población en estado de hacinamiento, con acceso limitado a los servicios de salud, en donde el 17.06% de las internas padece de alguna enfermedad crónica, son algunos de los hallazgos que revela un informe elaborado por la Defensoría del Pueblo y el Mecanismo Nacional Para la Prevención de la Tortura y Otros Tratos o Penas Crueles Inhumanos o Degradante (MNPT), luego de una inspección realizada al Centro Femenino de Rehabilitación Doña Cecilia Orillac de Chiari. (CEFERE).

  • 2021-03-23

    NSW Ombudsman released report on the first 12 months of the COVID-19 pandemic

    Yesterday the NSW Ombudsman released a report, 2020 hindsight: the first 12 months of the COVID-19 pandemic. The report highlights the impacts on individuals of measures taken by the NSW Government to combat COVID-19, especially for vulnerable members of the community and those who have been subject to quarantine.

  • 2021-03-22

    COVID-19: nuevo reporte estadístico de la PPN

    La PPN presenta un nuevo reporte estadístico a febrero de 2021 sobre la situación de las personas privadas de la libertad ante la actual emergencia sanitaria. El documento alerta sobre un nuevo récord de personas alojadas en centros de detención no penitenciarios de la Policía de la CABA, la mayoría de las cuales con prisión preventiva e incluso con condena. En cambio, la población encarcelada en el SPF se mantiene estable desde hace más de 6 meses, luego del descenso producido en los primeros dos meses de la pandemia.

  • 2021-03-22

    ECRI highlights 2020: Inequalities related to COVID-19, growing religious intolerance, backlash against LGBTI people

    The Council of Europe’s anti-racism commission (ECRI) in its 2020 annual report published today, ahead of the International Day against Racial Discrimination marked on 21 March, identified four key challenges Europe was facing last year. These are: mitigating the disproportional impact of the Covid-19 pandemic on vulnerable groups, tackling deep-rooted racism in public life, combating anti-Muslim racism and antisemitism in the face of terrorism, and addressing the backlash against the protection of human rights of LGBTI people.

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