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2018-10-30Québec Ombudsman’s special investigation: For quality educational services in Nunavik that respect Inuit culture
In the wake of a special investigation, the Québec Ombudsman identified several concrete and feasible corrective measures so that Inuit receive the educational services to which they are entitled. The Québec Ombudsman feels that improvement hinges on concerted action by the Department and Kativik School Board.
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2018-10-29
Control Yuan requests Council of Agriculture to improve regulatory mechanism
Climate change has a comprehensive impact on our lives. How to adjust social and economic development models to enable people to adapt to the impacts of climate change has become a major focus. In response to the climate change issue, the Control Yuan urges Council of Agriculture to improve its regulatory mechanism.
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2018-10-31
21st century family requires appropriate legal framework
The 21st century family no longer relies solely on sexual or blood relations, but on how people choose their co-habitation. Marriage is not the only form of family. Ombudsman Juris Jansons calls for a unified understanding of the concept and protection of the family included in the Constitution (Satversme) and to provide a legal framework for recognizing various forms of family in Latvia.
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2018-11-02
IGT Ali Noroozi steps down
Ali Noroozi will be stepping down as the Australian Inspector-General of Taxation (IGT) on Monday 5 November 2018. Mr Noroozi held the office since November 2008.
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2018-11-02
Taking the Initiative
The International Ombudsman Institute and the Northern Ireland Public Services Ombudsman recently held a joint conference in Belfast to explore best practice in the exercise of ‘Own Initiative’ investigation powers. Held over two days, the conference attracted practitioners, academics and interested parties from around 30 countries.
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2018-11-05
Ombudsman reviewing more than 1,000 complaints about Ontario Cannabis Store
Ontario Ombudsman Paul Dubé today confirmed that his office has received more than 1,000 complaints about the Ontario Cannabis Store (OCS) since it opened October 17. Most are from customers frustrated with delayed deliveries, billing problems and poor customer service.
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2018-11-05
L’Ombudsman examine plus de 1 000 plaintes à propos de la Société ontarienne du cannabis
L’Ombudsman de l’Ontario, Paul Dubé, confirmé le dernier 31 d´octobre que son Bureau a reçu plus de 1 000 plaintes sur la Société ontarienne du cannabis (OCS) depuis l'ouverture de celle-ci le 17 octobre. La plupart des plaintes proviennent de clients frustrés par les retards de livraison, les problèmes de facturation et un mauvais service à la clientèle.
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2018-11-05
Reconocimiento de derechos al colectivo de varones gays alojados en el CPF I de Ezeiza
El Juzgado Federal en lo Criminal y Correccional Nº 1 de Lomas de Zamora hizo lugar a una acción de habeas corpus colectiva interpuesta por un grupo de varones gays alojados en el CPF I de Ezeiza, por encontrase agravadas sus condiciones de detención a partir del alojamiento conjunto con varones heterosexuales.
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2018-11-07
Ombudsman probes effectiveness of Joint Office for Investigation of Water Seepage Complaints in handling water seepage complaints
The Ombudsman, Ms Connie Lau, declared today, 7th of November, a direct investigation to examine the effectiveness of the Joint Office for Investigation of Water Seepage Complaints in handling water seepage complaints, with a view to making recommendations for improvement.
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2018-11-08Evolucion-Hstorica.png
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2018-11-08
Sobre el uso exacerbado de la prisión preventiva
La prisión preventiva es una medida excepcional que pueden disponer los jueces para mantener privada de la libertad a una persona durante un proceso penal en su contra. Casi el 60% de las personas alojadas en el Servicio Penitenciario Federal se encuentran sin condena firme. Cómo afecta a las mujeres una medida que debería ser excepcional.
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2018-11-09
La Defensoría del Pueblo asesora a vecinos sobre resolución pacífica de conflictos
Los equipos de la institución están desde hace dos meses orientando sobre conformación de consorcios, el proceso de escrituración de los departamentos y capacitando en herramientas para tratar la problemática de la violencia en la zona de Grandoli y Gutiérrez.
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2018-11-07
Poldershop on General Data Protection Regulation
Can the data protection agency inspect an ombudsman institution? This was one of the questions that came up during the Poldershop on the General Data Protection Regulation at Schiphol airport on Monday 5 November. The Poldershop was organised by the Dutch National Ombudsman at the request of the IOI European Board.
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2018-11-12
Family violence report released
The National Human Rights Institution (NHRI), part of the Office of the Ombudsman of Samoa, has completed its public inquiry into family violence, its first national inquiry. Headed by Samoan Ombudsman Maiava Iulai Toma, the inquiry commissioners began work on the report in late 2016, and it was publicly released in September 2018.
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2018-11-12
4th IOI Workshop for NPMs hosted in Copenhagen
The 4th IOI Workshop for NPMs took place in Copenhagen from 7 – 9 November 2018. The training event was generously hosted by the Office of the Danish Parliamentary Ombudsman and facilitated by the Association for the Prevention of Torture (APT). It brought 35 participants from 23 different countries together to discuss the topic of an effective follow-up process to NPM recommendations.
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2018-11-13
Our value for money: an independent review
Earlier this year the Parliamentary and Health Service Ombudsman (PHSO) commissioned an independent panel to carry out a peer review assessment of its value for money, led by Peter Tyndall, Ombudsman for the Republic of Ireland and President of the International Ombudsman Institute. The panel has now published their report, which concluded that following the PHSO’s organisational reforms and the service it offers beyond investigating complaints, the Office offers good value for money for taxpayers.
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2018-11-13
Audiencia pública Internacional
El Procurador Penitenciario, Francisco Mugnolo, participó junto a directivos de nuestra institución de la Audiencia Pública para la elaboración del Informe Anual de Derechos Humanos de la Comisión de Ciudadanía y DDHH del Parlamento del Mercosur.
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2018-11-13
Waka Tangata – APOR E-News
The Waka Tangata E-News includes news and views from integrity organisations in the Pacific and Australasian Region. Outreach, training, and the treatment of vulnerable people are clear themes in Issue 2 of Waka Tangata, which is now available online.
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2018-11-13
El síndic se reúne con las autoridades del Consejo de Europa
Rafael Ribó, síndic de greuges de Cataluña y presidente europeo del Instituto International del Ombudsman, se reunió el pasado 30 y 31 de octubre con las autoridades del Consejo de Europa para abordar criterios de protección de los derechos humanos, el papel de los ombudsmans europeos, así como para informar de la situación en Cataluña.
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2018-11-14
Lejos de ser justicia restaurativa
La Defensoría de Niñas, Niños y Adolescentes de la Provincia de Santa Fe manifiesta su preocupación y disidencia con el Proyecto de Ley “Código Procesal Penal Juvenil” aprobado recientemente por el Senado Provincial.
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