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2021-03-09IOI Statement of Support - Polish Commissioner for Human Rights (Oct. 2020)
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2018-07-18PHSO - Annual Report 2014/2015 - EN
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2013-04-05Veterans Ombudsman Review January 2013
The Office of the Veterans Ombudsman published a report on “Improving the New Veterans Charter”. It is a review of the financial, vocational rehabilitation and assistance, and family support programs.
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2020-01-22Catalan Ombudsman hosts workshop on artificial intelligence and human rights
The IOI and the Catalan Ombudsman organize an international workshop on “Artificial Intelligence and Human Rights - challenges, functions and mechanisms”, to be held in Barcelona from 2 – 3 March 2020. Registration is now open!
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2019-09-26Commissioner for Fundamental Rights - NPM Report - 2018 - EN
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2019-04-11Malta - Case Notes 2013 - EN
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2014-01-03Ontario Ombudsman’s top 10 stories of 2013
Voice of the vulnerable: the role of ombudsman has traditionally been to speak for those who cannot, to give ordinary citizens access to justice through independent, impartial investigations of government services. With the help of his social media followers, the office selected the Ombudsman’s top 10 stories of 2013.
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2013-05-28EU Ombudsman dealt with more than 30 000 complaints in the past ten years
The European Ombudsman, P. Nikiforos Diamandouros, dealt with more than 30 000 complaints and opened almost 3 500 investigations into alleged maladministration in the EU administration during his ten years in office.
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2021-03-18Federal Ombudsman - Summary inquiry - Medical regularisation (2016) - EN
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2013-03-07Memorandum of Cooperation with ODIHR
The Ukrainian Parliament Commissioner for Human Rights Ms Valeriya Lutkovska and the Director of the Office for Democratic Institutions and Human Rights (ODIHR/OSCE) Mr Janez Lenarcic signed a Memorandum of Cooperation.
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2019-04-11Malta - Case Notes 2014 - EN
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2025-08-14PHSO - Discharge from mental health care: making it safe and patient-centred (February 2024)
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2012-07-20Newly appointed Ombudsman
The Office of the Ombudsman, Botswana is delighted to introduce, the newly appointed Ombudsman, Mrs. Festina Shale Bakwena, the former Director of Public Service Management. Mrs. Bakwena’s appointment will go down in the history of this country as a landmark, in view of the fact that she is the first woman to ever ascend to this highest position in the country since the inception of the Office in 1997.
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2021-07-26Commonwealth Ombudsman - Insights Report - Preventing and Managing Administrative Delay - EN
Commonwealth Ombudsman - Insights Report - Preventing and Managing Administrative Delay - EN
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2022-01-04How to deliver an effective apology
Not everyone understands the power of an apology, or how to make a good one. Australia’s Commonwealth Ombudsman published a factsheet for education providers to explain why an apology is powerful, and what you should or shouldn’t say when apologising.
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2021-12-28The Ombudsman of Hong Kong, China, Ms Winnie CHIU, held a press conference on 23 Dec to announce two own motion investigation reports
On December the 23rd 2021 the Ombudswomen of Hong Kong, Ms. Winnie Chiu, presented two own motion reports at a press conference. The first report adresses the ,,Regulatory Work on Dog Keepers’ Obligations by Agriculture, Fisheries and Conservation Department'' whilst the seconds deals with ,,Government's Control of Illicit Fuelling Activities''.
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2022-02-18Ombudsman - Special Report on Turkey's fight against Covid-19 pandemic (July 2020)
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2021-03-04Ombudsman Hong Kong announces investigation results into Government’s mechanism for monitoring vaccines provided by private healthcare facilities
The Ombudsman, Ms Winnie Chiu, today (4 March) announced the completion of a direct investigation into the Government’s mechanism for monitoring vaccines provided by private healthcare facilities (PHFs).
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2019-08-07Austria - Report on NPM activities 2018 - EN
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2013-03-19Issue 6 of the Ombudsman Case Digest
The Office of the Ombudsman of Northern Ireland published its case digest for the month of March 2013. The digest is available for download.