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2018-09-04Direct Investigation Report of the Water Supplies Department
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2018-10-04Ombudsman investigation on handling of a prisoners diabetes
The Ombudsman investigated, upon his own initiative, three issues arising from the Department for Correctional Services’ (the department) handling of a prisoner with type 1 diabetes. The investigation was instigated on the basis of information received from the Office of the Health and Community Services Complaints Commissioner.
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2018-08-10
PHSO Radio Ombudsman podcast
Radio Ombudsman is the regular podcast of the Parliamentary and Health Service Ombudsman (PHSO) featuring conversations on a range of topics such as NHS investigations, good complaint handling and improving public services. The podcast is hosted by Ombudsman Rob Behrens and it aims to generate lively discussion and interesting ideas.
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2018-10-30
New Zealand - Press Release - Annual Report 2017/2018
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2017-12-06
Provincial Ombudsman Punjab - Annual Report 2014 - EN
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2017-11-29
Report of the Secretary-General: Implementing the responsibility to protect: accountability for prevention
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2018-09-05
IOI AUDIT GUIDELINES 2018
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2014-02-06
Procuraduría de los Derechos Humanos - Annual Report 2008 - ES
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2018-07-20
Niagara Region infringed journalist’s rights: Ombudsman makes recommendations
Ontario Ombudsman Paul Dubé called on the Regional Municipality of Niagara to apologize publicly to a local journalist and a citizen blogger for seizing their property and ejecting them from a council meeting last December. The region’s actions were unreasonable, unjust, wrong and contrary to law, Mr. Dubé’s investigation found.
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2018-09-26
Karachi Development Authority pays service dues on orders of Ombudsman Sindh
The timely intervention of Provincial Ombudsman Sindh, Mr Asad Ashraf Malik, made sure that a retired government servant was paid the outstanding dues by the Karachi Development Authorities (K.D.A.).
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2018-06-25
Public apology owed to victims of child sex offender who gained access to children through Puffing Billy
People in positions of authority at Puffing Billy and other Victorian railway groups protected the reputation of their organisations at the expense of children who were sexually abused, the Victorian Ombudsman has found. Tabling her Investigation into child sex offender Robert Whitehead’s involvement with Puffing Billy and other railway bodies in the Victorian Parliament, Ombudsman Deborah Glass said the failures of people in authority were monumental.
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2018-08-31
Report by the Local Government and Social Care Ombudsman
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2018-08-30
4th IOI Workshop for NPMs - Practical Information
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2018-10-09
CPT publishes report on periodic visit to Croatia
The CPT-report reviews the treatment of persons detained by the police, the situation of prisoners held in three county prisons (ie Zagreb, Split and Osijek) and the Zagreb Prison Hospital, as well as the treatment of juveniles deprived of their liberty under criminal legislation. The situation of involuntary psychiatric patients is examined in the light of the recently adopted mental health legislation at different psychiatric establishments.
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2016-02-22
Estonia - Annual Report 2014 - Summary - EN
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2017-07-06
CoE Action Plan Protecting Refugee Children EN
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2014-01-24
Australia - Ombudsman Tasmania - Annual Report 2007/2008 EN
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2016-03-23
Veterans Ombudsman on the importance of keeping a laser-like focus on Veterans’ outcomes
Since Canada passed the Pension Act in 1919 – its first major legislation to support Veterans – every 20 years or so a review of Veterans’ benefits is conducted because Veterans’ needs change. Veterans Ombudsman Guy Parent authored a text on the importance of keeping a laser-like focus on veterans’ outcomes, which was published in The Hill Times on Monday, 21 March 2016.
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2018-09-24
Ombudsman statement on investigations into the Department for Child Protection
The Ombudsman South Australia (SA) has made a statement on an investigation into the Department for Child Protection and the alleged failure to protect young people from sexual exploitation. The Ombudsman has concluded a lengthy own initiative investigation concerning the actions of Families SA and the Department for Child Protection.
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2015-08-03
6th Annual Report for 2014