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2016-06-13FCO and Osgoode Hall Law School offer training on “Essentials for Ombuds”
The Forum of Canadian Ombudsman (FCO) and the Professional Development Program at Osgoode Hall Law School will once again offer the popular course on "Essentials for Ombuds" from 26 – 30 September 2016 in Ontario, Canada.
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2016-06-13Special Report on Misuse of Council Recources - Victorian OM
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2016-06-13
CoE - Time for Europe to get migrant integration right - English
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2016-06-08
Veterans Ombudsman releases review on support available to ill and injured RCMP members
Veterans Ombudsman Guy Parent released a review on Supporting Ill and Injured RCMP Members and their Families.
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2016-06-08
RCMP - Review - ENGLISH
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2016-06-06
Ontario Ombudsman’s Sharpening your Teeth Training in Toronto
Join us in Toronto this coming October for the Ontario Ombudsman's training course for ombudsmen and administrative investigators, "Sharpening Your Teeth: Advanced Investigative Training for Administrative Watchdogs."
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2016-06-06
Defensor del Pueblo de la Nación - Annual Report 2015 - ES
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2016-06-03
Ombudsman of Ireland - Annual Report 2015 - EN
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2016-05-31
NSW Ombudsman recommended measures to foster economic development for Aboriginal people
In a special report tabled in Parliament today, the Acting NSW Ombudsman has recommended measures to ensure that Government’s efforts to foster economic development for Aboriginal people in NSW are successful.
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2016-05-31
FRA publishes Fundamental Rights Report 2016
On 30 May, the European Union Agency for Fundamental Rights (FRA) published its Fundamental Rights Report 2016. The report examines challenges and achievements while also proposing measures to ensure fundamental rights are respected.
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2016-05-31
Report on fostering economic development for Aboriginal people - May 2016
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2016-05-30
Victorian Ombudsman: Investigation into public transport fare evasion enforcement (May 2016) - EN
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2016-05-27
Special report of Public Ombudsman of Wales - English Version
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2016-05-25
Ombudsman highlights devastating impact of service failures and poor complaints handling
A report by the Parliamentary and Health Service Ombudsman highlights the devastating impact of service failures and poor complaints handling across the public sector. It reveals that too many people who complain to the NHS are not getting the answers they deserve when things go wrong. This latest snapshot of investigations by the Parliamentary and Health Service Ombudsman shows the devastating consequences families suffer when complaints are not resolved locally.
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2016-05-25
Parliamentary and Health Service Ombudsman: Selected summaries of investigations (July - September 2015) - EN
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2016-05-19
The role of the Ombudsman in conflict resolution
The IOI is pleased to present the translated version of a variety of highly interesting articles relating to the topic of the role and functioning of the Ombudsman in conflict resolution.
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2016-05-19
A complaint to the ombudsman – viewed from three different perspectives (Friedrich Glasl, Austria)
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2016-05-19
Ombudsman mediation in Namibia (Angela Mickley, Germany)
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2016-05-19
The Ombudsman under the banner of heterogeneity and permanence (Sascha Ferz and Karin Sonnleitner, Austria)
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2016-05-19
IOI Annual Report 2014/2015 (EN / FR / ES)