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2023-09-07The Danish Parliamentary Ombudsman - Thematic Report - Conditions for new remand prisoners - EN
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2023-09-05
IOI - Crisis Fund Guideline - EN
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2019-12-19Baby’s death from heart defect was avoidable
The Parliamentary and Health Service Ombudsman has found serious failings at James Paget University Hospitals NHS Foundation Trust after a six-month-old baby died because his heart defect was not diagnosed and treated, despite multiple opportunities to do so.
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2019-12-16
Victorian Ombudsman begins investigation into credit card use at Warrnambook City Council
Victorian Ombudsman Deborah Glass has begun investigating the use and authorisation of corporate credit cards at Warrnambool City Council. The investigation follows media reports that a former Council manager resigned earlier this year after misusing a Council credit card.
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2019-12-13
12th World Conference – visa information
For all delegates who travel to Dublin and may require a visa: Information about visa and passport requirements for travelling to Ireland are available on the conference website. **** Participantes que viajarán a Dublín podrían requerir de visa. Información y requisitos actuales de visa y pasaporte están disponible en la página web de la conferencia. **** Note pour tous les délégués qui voyageront à Dublin et qui auront besoin d’un visa : Retrouvez toutes les informations sur les exigences en matière de visa et de passeport pour entrer en Irlande sur le site internet de la Conférence.
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2023-09-01
Junta Directiva del IIO
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2023-09-01
Conseil d'administration de l'IIO
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2023-09-01
IOI Board of Directors
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2023-09-01
the-ombudsman-act-1969
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2019-12-11
APT workshop - torture prevention makes headways in Panama
In a week of events in Panama City, torture prevention was at the centre of the agenda, under the aegis of the National Mechanism to prevent torture. Authorities, civil society organisations and others discussed the necessity to prevent torture, particularly when targeting the most vulnerable sectors of the society.
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2023-08-31
Invitación a la 13a Conferencia Mundial del IIO 2024
El Defensor del Pueblo de los Países Bajos, Reinier van Zutphen, tiene el placer de invitarle a la Conferencia Mundial del IIO que se llevará a cabo en La Haya, Países Bajos, en mayo de 2024.
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2023-08-31
Invitation à la 13e Conférence mondiale de l'IIO 2024
Le Médiateur national des Pays-Bas, Reinier van Zutphen, est ravi de vous inviter à la Conférence mondiale de l'IIO ayant lieu à La Haye, aux Pays-Bas, en mai 2024.
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2023-08-31
The Althingi Ombudsman publishes its Annual Report 2022
By 1 September, each year the Althingi Ombudsman submits his annual report on activities in the previous year. An excerpt of the annual report in English has now, for the first time, been made available on-line.
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2023-08-31
PCC launches proactive investigation into alleged sexual harassment of female students by the Dean Faculty of Law-University of Calabar
In response to the protest carried out by students of the faculty of law, University of Calabar, on Monday 14 August 2023, the Proactive Investigation Unit of the Cross River State office of the Public Complaints Commission led by the Honourable Commissioner of the State, Hon. Obi Steve Owan, paid a visit on Tuesday 15 August 2023, to the Vice Chancellor University of Calabar, Prof.(Mrs) Florence Obi in her office.
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2023-08-31
UK Ombudsman speaks out on patient safety following nurse’s murder trial
The Parliamentary and Health Service Ombudsman, Rob Behrens spoke out about the defensive NHS culture prioritising the protection of organisational reputation over patient safety following the conviction of a neonatal nurse.
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2023-08-31
Shadow Report to the UN Committee on the Elimination of Racial Discrimination (CERD)
Ombudswoman Tena Šimonović Einwalter submitted in July 2023 to the UN Committee on the Elimination of Racial Discrimination (CERD) a Shadow Report on the Implementation of the Convention on the Elimination of All Forms of Racial Discrimination in Croatia.
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2023-08-31
Althingi Ombudsman Iceland - Annual Report 2022 - EN
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2021-03-01
Defensoría del Pueblo - Annual Report 2018 - ES
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2019-12-05
SPSO Complaints Improvement Conference – save the date
The Scottish Public Services Ombudsman (SPSO) will host a Complaints Improvement Conference in Edinburgh on 25 February 2020. Colleagues interested in learning from complaints are welcome to attend this mixture of presentations and workshops on topics such as resolution, supporting staff and vulnerable people through the complaints process or the use of social media. Save the date!
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2023-08-28
Learning to Get Better - Report on the progress made following the Ombudsman's investigation into how public hospitals handle complaints (2018)