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2022-02-11El Defensor del Pueblo, Jorge Henn, acompaño el lanzamiento en Santa Fe de la campaña nacional “Verano sin Discriminación”
“Todos tenemos derecho al ocio y la recreación pero para ello se requiere que nadie tensione nuestra presencia ya sea con comentarios, actitudes o incluso miradas. En cualquier momento del año, pero sobre todo en verano en que se exponen más los cuerpos, todos debemos poder ir a la playa sin preocuparnos por el qué dirán o cómo nos mirarán”, dijo el Ombudsman quien este viernes respaldó con su presencia el lanzamiento de dicho programa en la ciudad que en todo el país impulsa el Instituto Nacional de Lucha contra la Discriminación, Xenofobia y Racismo (Inadi).
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2022-02-10Le nouveau Médiateur du Faso prend langue avec ses prédécesseurs
Le Médiateur du Faso, madame Fatimata SANOU/TOURE accompagnée de ses plus proches collaborateurs a entamé ce vendredi 04 février 2022 une série de visite de courtoisie aux anciens Médiateurs du Faso. Cette sortie l’a conduite respectivement chez madame Amina Moussou OUEDRAOGO qui a dirigé l’institution de 2005 à 2011 et chez madame Alima Déborah TRAORE qui a été aux commandes de 2011 à 2017.
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2024-08-29Defensoría del Pueblo invoca al Estado a fortalecer la protección de los derechos humanos de las personas adultas mayores
Con ocasión del Día Nacional del Adulto Mayor, que se conmemora el 26 de agosto, la Defensoría del Pueblo invocó al Estado a desarrollar estrategias y herramientas para el fortalecimiento de la protección de los derechos de este sector de la población, principalmente en aspectos como cuidado y buen trato, salud, trabajo, acceso a pensiones justas, educación y participación, entre otros.
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2024-08-29Intervention auprès du CISSS de l’Outaouais concernant l’Établissement de détention de Hull
Le Protecteur du citoyen a reçu un signalement concernant l’Établissement de détention de Hull. On y aurait constaté de longs délais d’attente pour recevoir des soins et services de santé. Le Protecteur du citoyen a décidé d’intervenir.
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2024-08-29Report on Townsville’s Cleveland Youth Detention Centre released
The Cleveland Youth Detention Centre inspection report: Focus on separation due to staff shortages, prepared by the Inspector of Detention Services, was tabled by the Honourable Curtis Pitt MP, Speaker of the Queensland Parliament on Tuesday 27 August 2024. The report by Queensland Ombudsman, Mr Anthony Reilly makes 15 recommendations for improvement at the Cleveland Youth Detention Centre on issues including staffing levels, approval processes for separations and the provision of basic facilities in separation rooms and holding cells.
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2024-08-29Teen with significant support needs on brink of homelessness because Devon County Council couldn’t decide where he should live
A teenager with Autism and ADHD was less than a week away from being made homeless because Devon County Council had not decided where he should live when he became 18. The Local Government and Social Care Ombudsman remedies injustice and shares learning from investigations to help improve public, and adult social care, services.
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2024-08-29Reminder - 2-day Training Seminar: “AI and decision-making processes, compliance with the rights of individuals”
The International Ombudsman Institute (IOI) and the Office of the Chancellor of Justice of Estonia in collaboration with the e-Governance Academy (eGA) invites you to participate in a 2-day training seminar on Artificial Intelligence (AI) in Tallinn, Estonia on October 15–16, 2024. Kindly also consult this reminder for information on the e-learning platform, which is part of this project and which will be open for participants and others interested in the materials. The deadline for application is Friday, 13 September 2024.
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2022-02-01Call for participation - Comparative study: “Digitalization of public services and the role of Ombudsman”
The University of Applied Sciences Vienna (FH Campus Wien) is conducting a study on the role of Ombudsman institutions in the context of the growing digitalization of public services worldwide. IOI member institutions are strongly encouraged to fill in a short online survey and/or to participate in a short interview with the researcher, Dr. Julia Dahlvik, to help her generate data for her research project, whose outcome will be of great benefit to Ombudsman institutions worldwide.
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2012-04-05Portugal - Annual Report 2008 (Portuguese)
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2022-01-28Ombudsman Amon meets Ombudswoman of the Republic of Croatia
Austrian Ombudsman and IOI Secretary General Werner Amon met Tena Šimonović Einwalter, Ombudswoman of the Republic of Croatia in Zagreb to exchange experiences, best practices and to talk about the latest achievements and developments of the International Ombudsman Institute.
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2012-04-04New Zealand - Annual Report 2006/2007 EN
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2022-01-27Conferencia anual de revisión del trabajo de 2021
El Yuan de Control celebró la conferencia anual de revisión del trabajo de 2021. La presidenta indicó que se cumplió con las responsabilidades que le encomienda la Constitución, estando a la altura de las expectativas externas.
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2022-01-26International Ombudsman community mourns passing of former Tuscany Ombudsman Lucia Franchini
It is with great sadness that the International Ombudsman Institute has learned of the passing of Lucia Franchini, former Ombudsman of Tuscany (Italy), who passed away suddenly and unexpectedly on 18 January 2022.
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2022-01-26Le Médiateur de la République en visite à la CENA
Monsieur Demba KANDJI a rendu visite, le jeudi 20 janvier 2022, à Monsieur Doudou NDIR, ancien Médiateur de la République et actuel Président de la Commission Électorale Nationale Autonome (CENA). Cette visite de courtoisie intervient à quelques heures des élections locales dont la date est fixée au 23 janvier 2022.
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2022-01-24Complaints handling principles approved by the Assembly
On 19 January 2022, the Northern Ireland Assembly approved the complaints handling Statement of Principles from the Northern Ireland Public Servises Ombudsman (NIPSO). The six principles set out the basic approach public bodies should take when dealing with complaints from members of the public.
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2010-12-10IOI Newsletter_200803_Francais
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2016-02-03Albania - Annual Report 2006 EN
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2024-08-23Webinar Celebrating Women's Month - Ensuring Gender Equity: The Role of the Ombudsman
Join the African Ombudsman Research Centre (AORC), the research and training arm of the African Ombudsman and Mediators' Association (AOMA) for the thought-provoking webinar on "Webinar Celebrating Women's Month - Ensuring Gender Equity: The Role of the Ombudsman" on Tuesday, 27 August 2024, at 10 am (GMT+2), organised in collaboration with the International Ombudsman Institute. The Program is now available.
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2024-08-23El Defensor del Pueblo propone limitar la obligación de devolver el Ingreso Mínimo Vital a hogares vulnerables
El Defensor del Pueblo acaba de iniciar una actuación de oficio que propone limitar, a través de una modificación legal, la obligación de devolver el Ingreso Mínimo Vital a hogares vulnerables cuando quede acreditada la buena fe de los beneficiarios o cuando el error sea atribuible a la Administración. La modificación legal propuesta afectaría también a otras ayudas asistenciales como pensiones no contributivas de invalidez o jubilación, o los subsidios de desempleo de larga duración.
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2024-08-23Ombudsman Organizes Meet The Press Event to Update on PDHJ Progress
The Ombudsman for Human Rights and Justice, Virgílio da Silva Guterres, held a Meet The Press to update the media and the public on the progress of the Provedoria dos Direitos Humanos e Justiça (PDHJ). The event focused on the PDHJ’s ongoing efforts to protect human rights and promote good governance, highlighting the crucial role of media in these efforts.