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2019-02-22Athens 20th anniversary speech Mr. Tyndall
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2019-02-22
Conference opening remarks Mr. Tyndall - Athens 2019
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2019-02-22
Conference opening remarks Mr. Tyndall - Athens 2019
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2025-07-04June 2025 Issue of Waka Tangata APOR E-News now available
The Waka Tangata APOR E-News includes news and views from integrity organisations in the Pacific and Australasian Region. The June 2025 Issue number 15 of the Waka Tangata APOR E-News is now available.
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2025-06-26
Italian Ombudsman Institutions Increasingly Recognized as a European Point of Reference
On the occasion of the meeting of the National Coordination of Italian Regional Ombudspersons, held in Alghero on 20–21 June 2025, two distinguished international guests took part in the proceedings: Xavier Cañada Bonaetxea, Raonador del Ciutadà of Andorra, and Javier Hernández Garcia, former Lugarteniente of the Justicia de Aragón. Their active participation confirmed the growing centrality of the Italian Ombudsman system in the European context, particularly in matters relating to fundamental rights, access to public administration, institutional mediation, and the protection of vulnerable individuals.
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2018-07-27
Northern Ireland Public Services Ombudsman Quarterly Bulletin 2018
Northern Ireland Public Services Ombudsman, Marie Anderson, publishes her second Quarterly Bulletin. This includes reports on complaints about the treatment provided by a GP to a patient with breast cancer, the way a Council dealt with a planning application for a wind turbine, and the care and treatment of patients within two Health Trusts. This edition of the Bulletin also provides a further update on the important work within her Office to prepare for the first ‘own initiative’ investigations and their ongoing research project to explore issues in public sector complaints handling.
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2025-07-03
Record cases handled by Toronto Ombudsman in 2024 indicate increasing demand for accountability in local government
The City of Toronto’s Ombudsman handled 4,929 cases in 2024, a 43 per cent increase over the previous year and the highest on record. The most common fairness issues stemmed from poor communication, including no or delayed responses and inconsistent or incorrect information from City staff.
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2025-08-08
Newsletter - Holiday break
Due to a public holiday next Friday, the next issue of the IOI’s weekly newsletter will be published on Friday, 22 August 2025. En raison d'un jour férié vendredi prochain, le prochain numéro de la lettre d'information hebdomadaire de l'IIO sera publié le vendredi 22 août 2025. Debido a un día festivo el próximo viernes, el próximo número del boletín semanal del IIO se publicará el viernes 22 de agosto de 2025.
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2025-07-04
Ombudsman Quarterly Review - Winter 2025 edition
Kindly click here to read the first Ombudsman Quarterly Review since the appointment of the new Chief Ombudsman of New Zealand, Mr. John Allen, including introductory words by Chief Ombudsman Allen.
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2025-07-04
IOI European Region Quarterly Newsletter - April - June 2025
Kindly click here to read the IOI European Region’s Quarterly Newsletter for the period from April 2025 to June 2025.
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2018-05-23
Ombudsman finds Grandmother’s painful death from cancer was avoidable
A 73-year-old grandmother’s death from bladder cancer was avoidable, an investigation by the Parliamentary and Health Service Ombudsman (PHSO) has found. She died following a hospital’s nine-month delay to diagnose her. An inadequate local investigation failed to recognise this, and her son subsequently brought a complaint about her care to the Ombudsman.
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2025-06-26
BC Call for applications: Ombudsperson
The Legislative Assembly of British Columbia’s Special Committee to Appoint Statutory Officers is currently accepting applications for the position of Ombudsperson. The deadline for applications is Friday, August 8, 2025. Kindly click here for more information.
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2025-06-12
Ombudsman probes Hospital Authority’s assistive device loan service
On 10 June 2025, the Ombudsman, Mr Jack Chan, announced the launch of a full investigation into the procedures and mechanisms currently employed by the Hospital Authority in providing an assistive device loan service to the public.
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2018-04-26
Northern Ireland Ombudsman publishes first Quartery Bulletin
Northern Ireland Public Services Ombudsman publishes its first Quarterly Bulletin, which aims to provide readers with a short, easy-to-read summary of news from the Office, drawing attention to the most recent investigation reports, providing updates on new initiatives, and highlighting other aspects of the Ombudsman’s work.
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2025-06-12
Thailand Marks 25th Anniversary of Ombudsman Institution with National and International Seminar
To commemorate the 25th Anniversary of its establishment, the Office of the Ombudsman of Thailand hosted a seminar from 24–25 April 2025 at the Centara Life Government Complex Hotel and Convention Centre in Bangkok. The event reaffirmed the Ombudsman’s commitment to a proactive, people-centered approach and brought together stakeholders from government, civil society, and international organizations. To commemorate this milestone, the Office of the Ombudsman of Thailand published a special 25th Anniversary commemorative volume, featuring congratulatory messages and insightful contributions on successful stories from leading Ombudsman institutions across the globe. This publication, supported by the IOI Regional Subsidy Programme 2024/2025, reflects the shared commitment to the values of good governance as well as rights and liberties protection.
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2018-05-24
Ombudsman meets colleagues from Poland and other Baltic states
On 21-22 May, Ombudsman, head of Children Rights Division and lawyer of Prevention Unit meet Children Ombudsmen of Poland and Lithuania and representatives of the Chancellor of Justice Office of Estonia. Such meetings happen annually and participants discuss topical children rights issues in Poland and Baltic states.
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2018-02-21
Ombudsman received Ambassador of Kingdom of Netherlands
Elmira Suleymanova, the Commissioner for Human Rights (Ombudsman) received Onno Kervers, Ambasador of the Kingdom of Netherlands to Azerbaijan. The Commissioner gave information about the establishment of the Ombudsman Office in Azerbaijan and informed the Ambassador about the Twinning Project to “Strengthening the capacities of the Commissioner for Human Rights”, which lasted for the past 24 months.
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2025-06-06
Provincial Ombudsman, Khyber Pakhtunkhwa Pakistan visited district Torghar, Battagram and Kolai Palas
After successfully conducting the awareness campaign under the regional subsidy 2021-22 in District Hangu and Thall, another campaign was organized in three far-flung districts i.e. Battagram,Torghar and Kolai Palas. All the three districts are located in hilly and backward areas of the province. As per instructions of Ombudsman Syed Jamalud Din Shah, the awareness sessions were organized in District Administration Halls for public elected representatives like Nazimeen, Naib Nazimeen and Village Councilors. The purpose of the awareness session was to communicate the message of the Ombudsman about this prestigious Institution regarding the role and responsibilities of the Provincial Ombudsman Institution and how they can benefit from this Institution free of cost.
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2019-03-15
Ombudsman Günther Kräuter with trainer Prof David McQuoid-Mason
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2019-03-08
John Walters, Günther Kräuter, Michelle Bachelet and Luis Raúl González Pérez
