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2011-08-31I.O.I. worried about possible abolition of Castilla-La Mancha Ombudsman
In communications to President Dolores de Cospeda I.O.I. President Beverley Wakem, Secretary General Peter Kostelka and European Regional Vice-President Rafael Ribó have expressed their concern on behalf of the I.O.I. regarding recent developments in Castilla-La Mancha that might lead to the abolition of its Ombudsman institution.
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2012-02-21FRA-Factsheet Inequalities and Multiple Discrimination in Healthcare
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2026-06-05
International Internship Programme 2026
After the success of Session I of the International Internship Programme 2026, the Office of the Ombudsman Punjab, hosted the second cohort from 11 – 15 May 2026. Ms. Sheila Caroline Sempa, Supervisor of the Complaint Management Desk at the Inspectorate of Government (IG) in Uganda, attended.
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2026-06-05
Report by the Protecteur du citoyen du Québec on the Pathways of First Nations and Inuit Children, Youth and Families in Youth Protection
On June 4, 2026, Québec Ombudsperson Marc-André Dowd published the second follow-up report on the calls for action issued by the Public Inquiry Commission on relations between Indigenous Peoples and certain public services in Québec.
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2012-07-27
Concepció Ferrer i Casals
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2011-07-29
ACRC wins UN award for innovative communication with citizens
The Korean I.O.I. member ACRC recently received an UN award for "Advancing Knowledge Management in Government" for its "e-People" tool. This integrated online portal deals with civil complaints and proposals regarding central and local governments and public organizations. The average number of daily visitors is about 100,000.
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2012-01-25
The Racial Equality Directive: application and challenges
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2012-01-25
La directive sur l’égalité raciale: application et défis
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2011-07-22
Primer Informe del Mecanismo Nacional de Prevención de la Tortura (MNP)
La Institución del Defensor del Pueblo, en su condición de MNP, visita 231 lugares de privación de libertad en su primer año de trabajo. Recientemente la oficina del Defensor del Pueblo, que dirige María Luisa Cava de Llano, ha hecho público el primer informe del Mecanismo Nacional de Prevención de la Tortura (MNP).
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2011-07-21
Ombudsman - Education for indigenous population must become a priority
During the presentation of his recent report entitled 'Contributions to a National Policy on intercultural bilingual education for the benefit of Peru's Indigenous Peoples' Ombudsman Eduardo Vega Luna affirmed: "Indigenous children and adolescents, in the Amazon as well as in the Andean region, are not receiving high-quality intercultural bilingual education, which constitutes a serious flaw in our country's educational system."
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2011-07-21
La Defensoría del Pueblo invoca al próximo gobierno a priorizar educación de los pueblos indígenas
"Los niños, niñas y adolescentes indígenas, tanto de la Amazonía como de la zona andina, no están recibiendo una educación intercultural bilingüe de calidad, lo cual constituye un serio problema en el ámbito educativo de nuestro país", afirmó esta mañana el Defensor del Pueblo (e), Eduardo Vega Luna, durante la presentación del Informe Defensorial N°152, denominado "Aportes para una Política Nacional de Educación Intercultural Bilingüe a favor de los pueblos indígenas del Perú".
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2011-07-14
European Region organises OPCAT workshop
On 13 and 14 September 2011 an OPCAT workshop (Optional Protocol to the Convention against Torture) for Ombudsman institutions will take place in Warsaw, Poland. I.O.I. Europe cooperates with the Polish Ombudsman Institution in the organisation of this event.
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2011-07-14
OPCAT Seminario
Del 13 al 14 de Setiembre de 2011 se va a celebrar en Varsovia, Polonia, el Seminario sobre OPCAT (Protocolo Opcional de la Convención contra la Tortura) y Ombudsman, organizado por el IOI-Europeo y la Institución del Ombudsman de Polonia.
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2011-07-12
OACDH ofrece información práctica para los INDH
Uno de los objetivos de la Oficina del Alto Comisionado de las Naciones Unidas para los Derechos Humanos (OACDH) consiste en contribuir al establecimiento y el fortalecimiento de las Instituciones Nacionales de Derechos Humanos (INDH) en calidad de instituciones independientes que cumplen con los Principios de París.
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2026-06-03
El Defensor del Pueblo pide evitar expulsiones a personas que estén en proceso de regularizar su situación en España
El Defensor del Pueblo, Ángel Gabilondo, ha formulado una recomendación a la Dirección General de la Policía (DGP) para que se evite la expulsión de personas extranjeras que estén en proceso de regularizar su situación en España. La institución ha pedido que durante el período de vigencia del proceso de regularización de personas extranjeras -iniciado el 16 de abril y que finaliza el próximo 30 de junio- no se den órdenes de expulsión de ciudadanos y ciudadanas extranjeras que carezcan de antecedentes penales, cuando la expulsión se fundamente en su situación de estancia irregular.
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2011-07-05
Ombudsmen investigation reveals failings in care for vulnerable adult
A joint investigation by the Health Service Ombudsman and the Local Government Ombudsman has revealed how a vulnerable adult in Merseyside, referred to as Mr B, was let down by the joint service provided by the NHS trust and council responsible for his care.
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2011-06-29
Ms Calliope Spanou new Ombudsman
On 19 May 2011, the Greek Parliament elected Ms Calliope Spanou as the new Greek Ombudsman. Ms Spanou who was Deputy Ombudsman for state - citizen relations since 2003, has been acting Ombudsman since September 2010, following the resignation of the former Greek Ombudsman, Mr Yorgos Kaminis, who was elected Mayor of Athens in November 2010.
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2026-06-02
NSW Ombudsman finds delayed premium adjustments costly for small businesses
A NSW Ombudsman investigation has identified failures within Insurance and iCare NSW’s (icare’s) management of workers compensation premiums between 2017 and 2023. Tabled in NSW Parliament on 29 May 2026, the Investigation into icare’s processing of actual wage declarations and hindsight adjustments to workers compensation premiums found that icare engaged in unreasonable conduct by failing to exercise its statutory functions within a reasonable timeframe.
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2011-06-24
Ontario Ombudsman releases topical Annual Report
In the course of presenting his Annual Report 2010-2011 Ontario Ombudsman André Marin called on the government of Ontario to embrace the worldwide trend toward open government, noting that many of his investigations of government organizations revealed a lack of transparency and accountability to Ontarians.
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2023-07-06
Mauritius - Annual Report 2022 EN
