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2021-03-16Belgium - Flemish Ombudsman Service - Annual Report 2009 - NL
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2021-03-03
Greek Ombudsman – Return of third country nationals – Special Report 2016 - EN
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2026-03-20
Ombudsman Punjab - Newsletter Oct-Dec 2025 - EN
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2026-03-20Office of the Ombudsman Punjab Publishes Quarterly Newsletter (Oct–Dec 2025)
The Office of the Ombudsman Punjab, Pakistan, has published its Quarterly Newsletter (October–December 2025), highlighting key institutional developments, international engagements, and outreach initiatives. Kindly click here to access the Quarterly Newsletter.
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2026-03-20
OPCAT report highlights immigration detention risks
The Commonwealth National Preventive Mechanism has released a report as part of its monitoring role under the Optional Protocol to the Convention Against Torture. The report identified several systemic issues and concerns related to the service provider transition, which impacted overall safety and security and the day to day lives and experiences of people in detention.
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2026-03-20
Ombudsman's monitoring focus shows: One third released from psychiatry at the wrong time
For people with mental illnesses, it is particularly important that the transition from inpatient treatment in the psychiatric wards of hospitals to follow-up care with practising specialists and outpatient follow-up care works well. Ombudsman Bernhard Achitz is therefore calling for better discharge management.
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2026-03-20
When it comes to small claims, councils can't outsource their obligation to treat people fairly
Tabled in Parliament on 18 March 2026, a new investigation report by the Victorian Ombudsman "Outsourcing small claims handling: How councils manage fairness and responsibility" looked into local councils' use of small claims handlers to manage claims for injury or property damage that fall below the excess in their insurance policy.
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2026-03-20
Communication with patients on healthcare waiting lists
The Northern Ireland Public Services Ombudsman’s follow-up report shows that since its report in 2023 there has been progress in how the healthcare system provides information to patients on waiting lists.
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2021-03-18
Spain - Síndica de Greuges de Barcelona - Annual Report 2016 - CA
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2025-02-07
NSW Ombudsman tables six-monthly Casebook
The NSW Ombudsman has tabled the Casebook January 2025: Investigations and complaint-handling case studies, highlighting some of the myriad of complaints it has dealt with across a range of NSW government agencies, local councils and community services providers.
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2021-02-25
Greek Ombudsman – Return of third country nationals – Special Report 2017 - EN
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2018-02-15
Macao - CCAC - Annual Report 2011 - EN
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2023-11-03
Defensor del Pueblo - Informe sobre los abusos sexuales en el ámbito de la Iglesia católica y el papel de los poderes públicos - ES
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2021-04-20
Norway - NPM Report 2017 - EN
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2023-07-20
Ombudsman Moldova - Annual Report 2022 - EN
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2017-11-06
The Ombudsman's Casebook_Issue 30_Welsh
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2017-05-30
belgium om-antwerpen organogram def
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2022-07-01
From Manchester to Athens: next steps (May 2022)
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2021-03-22
Albania - Special Report on Child labor in Bulqiza municipality (November 2018) - EN
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2025-01-31
The IOI European Regional Board held their meeting in Cyprus
On 21 January, Maria Stylianou-Lottides, Commissioner for Administration and the Protection of Human Rights of Cyprus, hosted the IOI European Board meeting in Nicosia. Mrs. Stylianou had arranged for an excellent programme which included a meeting with the President of Cyprus, Nikos Christodoulides.