Your search results for „checklist for high priori”
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2011-10-07New Health and Social Care Public Service launched
"Tell us if mistakes have been made and don’t be afraid to complain” was the key message from the launch of Healthcomplaints, a public service initiative by 17 regulatory bodies and service providers to help members of the public understand where and how to complain about health and social care services.
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2013-04-03
Poor awareness of code that protects victims of crime
Parliamentary and Health Service Ombudsman highlights the poor awareness of the code that protects victims of crime as Ministry of Justice launches a consultation on changes. This lack of awareness of the Victims’ Code by people working in the criminal justice system is placing some victims of crime under extreme duress and leading to injustices.
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2014-10-30
Parliamentary and Health Service Ombudsman publishes summary of investigations
The Parliamentary and Health Service Ombudsman has published 161 summaries of investigations it carried out between April and June this year. The Ombudsman Service investigates complaints about the NHS in England and UK government departments and their agencies, such as the Child Maintenance Service and the DVLA. The published summaries include 35 governmental cases and 126 are healthcare.
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2015-01-14
Parliamentary and Health Service Ombudsman calls for feedback to develop service charter
The Parliamentary and Health Service Ombudsman Service is today calling on past, present and future service users and the organisations it investigates to provide feedback on its service to help develop its service charter.
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2015-02-10
The end of fine enforcement by imprisonment
In accordance with provisions of the Minor Offences Act, a court may force an offender who fails to pay a fine partially or entirely within the specified time limit to pay said fine by imposing on him or her fine enforcement by imprisonment. The Ombudsman has been concerned about the issue of fine enforcement by imprisonment.
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2015-02-17
Woman's death was avoidable, Parliamentary and Health Service Ombudsman finds
A 62-year-old woman could have survived a severe infection called sepsis had she received proper care at a London-based hospital, an investigation by the Parliamentary and Health Service Ombudsman has found.
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2015-05-20
Too many people dying without dignity, Ombudsman service report finds
End of life care could be improved for up to 355,000 people a year in England, according to a report published by the Parliamentary and Health Service Ombudsman. The report highlights tragic cases where people's suffering could have been avoided or lessened with the right care and treatment, as they approached the end of their lives.
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2015-07-31
Ontario Ombudsman marks decade of progress in 2014/2015 Annual Report
Ontario Ombudsman André Marin today released his tenth annual report, marking the end of an historic year – and decade – that saw the largest investigation in the history of the office, the enactment of legislation extending the Ombudsman’s mandate to municipalities, school boards and universities, and an 86% increase in complaints received since 2009-2010.
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2015-08-06
Ombudsman community mourns death of Prof. Roy Gregory
It is with great sorrow that the International Ombudsman Institute has learned that Roy Gregory, Emeritus Professor of Politics, died in London on 14 July 2015. In his scholarly work Prof. Gregory made a significant contribution to promoting and developing the concept of Ombudship. The IOI is therefore pleased to share with you a tribute written by his longtime colleague at the University of Reading, Dr. Philip Giddings.
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2015-09-18
Investigation into rehabilitation and reintegration of prisoners in Victoria
A whole-of-government approach focused on reducing offending is a key recommendation of a report tabled by the Victorian Ombudsman.
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2015-10-06
Ombudsman meets with the Resident Advisor
Commissioner met with the Resident Advisor of the Twinning on social service provision in Azerbaijan, executive director of the Austrian Social Worker Association, Mr. Herbert Paulischin at his own request.
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2016-04-04
New Ontario Ombudsman takes office
New Ontario Ombudsman Paul Dubé took his oath of office today, beginning a five-year term as the province’s independent, impartial watchdog. Mr. Dubé is the province’s seventh Ombudsman since the office was established in 1975.
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2016-07-18
The Ombudsman publishes latest Annual Report
The Ombudsman, Ms Connie Lau, released to the public the latest issue of her Annual Report.
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2016-12-07
Ombudsman issued reprimand to police concerning searches of domiciles
Deputy-Ombudsman Jussi Pajuoja has published three decisions in which he criticises the actions of the police when carrying out searches of domiciles. One of the searches was carried out because of a suspected offence and the other two in order to find a defendant who was ordered to be brought before a district court.
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2017-02-08
Statement on situation of day care centers for children with limited abilities
The Ombudsperson, Mr. Hilmi Jashari, visited non-governmental organization (NGO) “PEMA” yesterday afternoon and met with representatives of this organization with the purpose to be informed regarding the difficulties and the current situation which this organization faces.
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2017-05-16
Failures in the placement and follow up of unaccompanied minors
The Parliamentary Ombudsmen’s investigation points to significant failures in the placement of unaccompanied minors and the social service’s follow up of the minor’s care.
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2018-01-09
Control Yuan conducts annual review of Executive Yuan and urges various improvements
Control Yuan President Chang Po-ya led Control Yuan members on a visit to the Executive Yuan for an annual review of the executive branch of government on 26 December 2017. The Ministry of Economic Affairs, Ministry of National Defense, Ministry of Justice and Ministry of the Interior and their subordinate agencies received the most corrective measures at 13 each, followed by the Ministry of Education and its subordinate agencies at 12 corrective measures.
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2018-01-30
Record number of complaints received by the Finnish Parliamentary Ombudsman in 2017
In 2017, the Parliamentary Ombudsman received a record number of 6,192 complaints, which is an increase of almost 1,300 complaints from 2016 (4,922 complaints). Complaints against the Social Insurance Institution (Kela) totalled 1,169, and 814 of them concerned social assistance, therefore increasing by about 700 compared to 2016. The criminal sanctions field, social insurance and labour and unemployment security were other administrative branches that saw a clear increase in the number of complaints.
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2018-04-12
Amendments to the Law on Mental Health Care at the attention of the Seimas Ombudsmen
At the meeting with experts on human rights and mental health, the Seimas Ombudsmen Augustinas Normantas and Raimondas Šukys discussed the conformity of the amendments to the Law Mental Health Care with the international obligations of the country in the field of human rights.
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2018-04-27
South Korean Gender Equality and Family Committee delegation visits Control Yuan
A delegation of the South Korean National Assembly's Committee for Gender Equality and Family visited the Control Yuan on March 30. The two sides engaged in open and friendly exchanges of views on a range of topics, including women’s political participation as well as the supervision of government. The visiting dignitaries praised the Control Yuan’s balanced gender ratio after President Chang explained that 14 of the CY’s 29 members, half of its directors and more than half of its employees are female.
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