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2023-11-23Chief Ombudsman join the Southeast Asian Ombudsman Forum (SEAOF) Meeting 2023 held in Yogyakarta
On 8th November 2023, in a landmark event at the Royal Ambarrukmo Yogyakarta, the SEAOF+ Meeting brought together member institutions of the Southeast Asian Ombudsman Forum (SEAOF) and representatives from notable organizations. Invited participants included the Ombudsman of Hong Kong, Commonwealth Ombudsman, Public Complaints Bureau (PCB) Malaysia, and the National SDGs Secretariat of Indonesia.
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2023-11-23
Thousands of BC workers forced to pay back COVID-19 benefit because of retroactive requirement, Ombudsperson report finds
The Ministry of Finance unfairly clawed back a key COVID-19 benefit that helped thousands of British Columbians offset employment losses during the pandemic, a new report released today by the Ombudsperson finds.
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2024-03-21
Five unlawfully detained juvenile suspects released from police custody
Five juveniles were apprehended and arrested during the state of emergency period and detained by the Police Fox Unit at a Police Station for the alleged theft of copper wires within the vicinity of the buildings that were burnt down during civil unrest that took place on 10 January 2024. When the Ombudsman Commission learnt of the predicament it intervened on 22 January 2024 and commenced preliminary enquiry at the Police Station.
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2024-03-27
Annual report highlights the Office of the Yukon Ombudsman is busier than ever
The Yukon Ombudsman, Information and Privacy Commissioner (IPC), and the Public Interest Disclosure Commissioner (PIDC), Jason Pedlar, has released his first annual report that highlights an increase in cases, quick and effective resolution of files, and opportunities for change to better serve Yukoners.
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2024-03-28
Victorian Ombudsman Deborah Glass reflects on her 10-year term
Victorian Ombudsman Deborah Glass reflects on her 10-year term as Victoria’s Ombudsman in a report which is now available. She will shortly come to the end of her 10-year term as Victoria’s Ombudsman.
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2024-03-27
Veterans Ombud Releases Report: Full and Fair Payment of Pain and Suffering Compensation
On 22 March 2024, the Veterans Ombud Colonel (Ret’d) Nishika Jardine released a report on the unfairness inherent in Veterans Affairs Canada’s (VAC) Pain and Suffering Compensation (PSC) benefit. The PSC benefit compensates Veterans for disabilities related to their service. How VAC pays the PSC benefit directly affects what happens to Veterans’ compensation when they die.
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2024-04-04
Taxpayers’ Ombudsperson launches systemic examination into delays in Canada child benefit payments for temporary residents
The Taxpayers’ Ombudsperson, Mr. François Boileau, has opened a systemic examination into issues that could prevent some temporary residents from receiving the Canada child benefit (CCB) in a timely manner.
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2024-04-26
Public Defender’s 9th Special Report on Equality
On April 22, 2024, the Public Defender of Georgia presented the 9th annual report on the situation of equality. The report provides an overview of the obstacles faced by women, persons with disabilities, representatives of religious and ethnic minorities, members of the LGBTIQ+ community and other vulnerable groups in terms of the realization of the right to equality in various fields during 2023. The report also provides information about the activities carried out and decisions made by the Public Defender of Georgia for the protection of the right to equality.
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2024-05-10
Veterans Ombud Letter To Minister On Fairness Gap Affecting Veterans’ Families
On 7 May 2024, Colonel (Ret’d) Nishika Jardine, Veterans Ombud, released her letter to the Minister of Veterans Affairs on the fairness gap currently affecting some Veterans and their relatives. According to the Ombud, Veterans Affairs Canada’s (VAC) Veterans Independence Program policy may exclude access to care-at-home supports when Veterans’ family members live with them.
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2024-06-06
Access to justice for asylum seekers and refugees: a call for help from IOI members
The Northern Ireland Public Services Ombudsman (NIPSO) is delighted to announce the launch of a collaborative research project examining the role of ombudspersons in the protection of refugees and asylum seekers (the OPRAS project). In order to carry out the OPRAS project the University of Glasgow has received funding from the British Academy and is being carried out in collaboration with Professor Chris Gill.
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2024-06-13
The Commonwealth Ombudsman's report about agencies' use of surveillance devices was tabled in Parliament
On 6 June 2024, the Commonwealth Ombudsman’s Report about agencies’ use of surveillance devices was tabled in Parliament. The Report identified several areas where agencies need to improve. Kindly click here for more information.
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2024-07-19
Public Complaints Commission goes to church: Spreading awareness and empowering the community
A sensitization program was held on 7 July 2024 at Jubilee Baptist Church, Osogbo, Osun State Nigeria, to raise awareness about the Public Complaints Commission (PCC) and its services.
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2024-08-08
Chief Nigerian Ombudsman bows out of office
On 5 July 2024, the Honourable Chief Commissioner, Public Complaints Commission, Hon. Abimbola Ayo-Yusuf has bowed out of Office in grand style after completing his statutory three years in Office.
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2024-10-31
NSW Ombudsman Annual Report 2023-24 tabled in Parliament today
The New South Wales (NSW) Ombudsman tabled its Annual Report 2023–24 and Child Death Review Team (CDRT) Annual Report 2023–24 in Parliament on 31 October 2024.
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2024-11-22
Ombudsman announces results of direct investigation operation into LCSD’s handling of obstructions to passageways by bicycles owned by operators of bicycle rental services
On 21 November 2024, the Ombudsman, Mr Jack Chan, announced the completion of a direct investigation operation into the handling of obstructions to passageways by bicycles owned by operators of bicycle rental services of the Leisure and Cultural Services Department, and made eight recommendations to the Department.
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2025-01-31
Malawi Ombudsman outlines funding challenges to PAC
The Office of the Ombudsman in Malawi earlier this week appeared before the Public Appointments Committee (PAC) of Parliament, where Ombudsman Grace Tikambenji Malera spelled out some of the financial challenges that her office is facing.
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2025-03-21
Ombudsman announces results of direct investigation operation into Housing Department’s handling of illegal parking in public housing estates
On 13 March 2025, the Ombudsman, Mr Jack Chan, announced the completion of a direct investigation operation into the Housing Department ("HD")'s handling of illegal parking in public housing estates, and made 12 recommendations for improvement to the HD.
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2025-04-24
International Ombudsman Institute mourns loss of former Secretary General Peter Kostelka
It is with great sadness that the International Ombudsman Institute (IOI) bids farewell to its former Secretary General and Honorary Life Member Dr. Peter Kostelka, who passed away unexpectedly on 17 April 2025 at the age of 78.
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2010-10-07
Arne Fliflet new on the European Board
The Norwegian Ombudsman Arne Fliflet recently became member of the European Board by a vote in the General Assembly of the European region of the I.O.I. Arne Fliflet replaces the Greek Ombudsman Yorgos Kaminis in this function. Fliflet was elected Norwegian Ombudsman for the first time in 1990. He has subsequently been re-elected five times, the last appointment being in 2009.
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