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2024-06-20Hospitals, social welfare and education schemes contribute to rise in complaints to the Ombudsman
Nearly 4,500 complaints about public services were made to the Office of the Ombudsman in 2023. Ombudsman, Ger Deering, has seen a 30% rise in the number of complaints to his Office in recent years, from 3,418 in 2020 to 4,465 last year.
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2024-06-13
The Commonwealth Ombudsman's report about agencies' use of surveillance devices was tabled in Parliament
On 6 June 2024, the Commonwealth Ombudsman’s Report about agencies’ use of surveillance devices was tabled in Parliament. The Report identified several areas where agencies need to improve. Kindly click here for more information.
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2024-06-13
Turks and Caicos Office of the Complaints Commissioner set to launch newly enhanced website
The Turks and Caicos Office of the Complaints Commissioner is excited to unveil its newly revamped website, set to go live on Tuesday, 11 June 2024, at 12:00 pm. Under the leadership of the esteemed Honorable Rita Gardiner, OBE, the Ombudsman serves as a government body that investigates complaints of maladministration against public authorities and institutions. It strives to improve the efficiency of public services while also educating individuals about their rights.
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2023-11-07Western Australian Ombudsman – Quality Framework for Complaint Handling
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2023-11-07
Western Australian Ombudsman – Quality Framework for Complaint Handling
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2024-06-06
DPU guarantees provisional measures to Tapeba indigenous people in the Inter-American Commission on Human Rights
The Inter-American Commission on Human Rights, based in Washington, accepted the request for provisional measures from the Federal Public Defenders' Office to guarantee the rights of the Tapeba indigenous people of Caucaia, a municipality in the metropolitan region of Fortaleza, in the state of Ceará. Resolution 28/2024, issued on 9 May 2024, requires the Brazilian State to adopt necessary measures to protect the life and personal integrity of members of this people.
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2023-10-05
Protector du citoyen du Québec - Premier rapport de suivi de la Commission Viens - FR
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2024-07-04
Ombudsman safeguards public administration for continuous community betterment
The Ombudsman, Mr Jack Chan, presented the 2023/24 Annual Report of the Office of The Ombudsman to the public on 3 July 2024.
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2024-05-29
CCAC cracked a case of bribe solicitation involving the executive chef of the food and beverage department of a company under a gaming enterprise
The CCAC received an in-person report made by a representative of a company wholly-owned by a gaming enterprise, indicating that the executive chef of the food and beverage department of the company had been soliciting bribes from workers for many years and allegedly violated the law and the internal code of conduct of the company. Therefore, the company wanted to pursue his accountability.
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2024-05-22
The Commission Commends Nuclear Power and Energy Agency for Information Disclosures, Public Engagement on Nuclear Power Plant in Uyombo
The Commission on Administrative Justice (Ombudsman) on its own motion requested information from the agency following media reports on concerns raised by some residents of the Uyombo Community regarding the ecological, safety, and security impact of the proposed nuclear plant to the community.
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2024-05-22
Ombudsman commemorates workplace safety
The Office of the Ombudsman of Malawi joined the Ministry of Labor in Commemorating World Day for Occupational Safety and Health (OSH) on 7 May 2024, a day dedicated to raising national and international awareness on occupational safety and health.
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2024-05-22
The Commonwealth Ombudsman published Access All Areas: Monitoring Places of Detention 2022-23 report
On 21 May 2024, the Commonwealth Ombudsman, in his role as the Commonwealth National Preventive Mechanism (NPM), published "Access All Areas: Monitoring Places of Detention 2022-23", a report which makes 12 recommendations to the Department of Home Affairs to ensure systemic improvements to how people are treated in immigration detention.
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2023-12-18
Commissioner for Human Rights of Poland - NMPT Annual Report 2022 - EN
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2024-05-16
Commissioner for Fundamental Rights Hosts European Ombudsman
On 9 April 2024, Commissioner for Fundamental Rights of Hungary Dr. Ákos Kozma received European Ombudsman Ms. Emily O’Reilly in his office, as part of Ms. O’Reilly’s official visit to Hungary.
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2024-05-16
Office of the Ombudsman presents Reasonable Accommodation Guide in New Zealand Sign Language
Under the Disability Convention disabled people have the right to reasonable accommodation. New Zealand’s Independent Monitoring Mechanism (IMM) has just released an updated guide - Removing barriers: A guide for reasonable accommodation of Disabled people in Aotearoa.
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2023-07-25
Seoul Metropolitan Citizens’ Ombudsman Commission - Brochure - EN
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2023-12-14
Commissioner of Human Rights of Poland - NMPT Annual Report 2022 - EN
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2024-05-10
CCAC completes inquiry report on complaints about selling prices and subsidy ratios for the 2019 economic housing units
The CCAC completes “Inquiry report on Chief Executive Order no. 57/2024”, which means the complaints about selling prices and subsidy ratios for the 2019 economic housing units. The CCAC suggests the relevant departments pay more attention to the work of disseminating preliminary information and broadening the general public's knowledge in order to allow them to better understand and gain knowledge of the relevant legal regime about economic housing.
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2024-05-10
El Defensor del Pueblo reitera que las ayudas a la rehabilitación de vivienda habitual han de ser compatibles con el complemento a pensiones mínimas
La institución Defensor del Pueblo ha elevado a la ministra de Inclusión, Seguridad Social y Migraciones la recomendación para que se modifique la Ley General de la Seguridad Social, de modo que las subvenciones y ayudas destinadas a rehabilitación, mantenimiento o mejora de la vivienda habitual, que reciben particulares o comunidades de propietarios, no computen a efectos del límite de ingresos que se exige para la percepción del complemento a pensiones mínimas contributivas (jubilación, viudedad), así como otras prestaciones de Seguridad Social de naturaleza asistencial o no contributiva.
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2024-05-10
Servicios Sociales sólo se compromete ante el Síndic a agilizar la acreditación de víctima de violencia de género
El síndic de Greuges de la Comunitat Valenciana, Ángel Luna, ha cerrado la queja de oficio que investigaba las demoras en dar cita presencial en los Centros 24h a las víctimas de violencia de género, la revictimización de las mujeres que allí acuden, así como las dificultades para obtener la acreditación.