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2021-06-28Ombudsman of the Republic of Bulgaria - Annual Report 2020 (EN)
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2022-11-23Watch video recording of last webinar on “Challenging Behaviour”
On 15 November 2022, the African Ombudsman Research Centre (AORC), in collaboration with the IOI, held a webinar on the topic “Dealing with Challenging Behaviour”. The video recording is now available online, for you to re-watch the webinar if you were not able to join the webinar itself.
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2021-05-27
The Art of the Ombudsman: leadership through International Crisis
Parliamentary and Health Service Ombudsman Rob Behrens was pleased to present a new study at the IOI World Conference: The Art of the Ombudsman: leadership through international crisis. The study sets out the findings of an international research project initiated by Rob with support from the International Ombudsman Institute and the University of Glasgow.
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2015-07-07
Ombudsman Hong Kong publishes annual report 2014/2015
The Office of the Ombudsman has recently published its Annual Report for the year 2014/15. This year, the Ombudsman received 5,339 complaints, and 12,940 enquiries which is the highest in the past five years.
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2020-10-12
Kosovo NPM Report 2019
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2022-01-24
Defensor del Pueblo - NPM Annual Report Summary 2020 - EN
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2024-08-23
Webinar Celebrating Women's Month - Ensuring Gender Equity: The Role of the Ombudsman
Join the African Ombudsman Research Centre (AORC), the research and training arm of the African Ombudsman and Mediators' Association (AOMA) for the thought-provoking webinar on "Webinar Celebrating Women's Month - Ensuring Gender Equity: The Role of the Ombudsman" on Tuesday, 27 August 2024, at 10 am (GMT+2), organised in collaboration with the International Ombudsman Institute. The Program is now available.
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2020-11-24
Human Rights Ombudsman - Annual Report 2014 - EN
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2022-12-14
BC Ombudsperson investigation highlights Vital Statistics Agency’s overly rigid decision-making resulting in improper discrimination of a senior
The Ombudsperson released a report with a cautionary message for public organizations – don’t develop policies that are too narrow to serve the public fairly. In his report, Making Amends, Ombudsperson Jay Chalke highlights the case of a woman in her 70s who ran into bureaucratic roadblocks when she applied to the Vital Statistics Agency to amend her name on her B.C. birth certificate.
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2022-12-14
Provincial Ombudsman Sindh initiated a research study on "Assessment of malnutrition (stunting) in district Tharparkar"
Education and Health, being basic human rights and ensuring improved service delivery to the people, fall within the domain of Ombudsman Sindh. The Provincial Ombudsman Sindh initiated a research study on “Assessment of Malnutrition (Stunting) in District Tharparkar”. The study is funded by the IOI under the Regional Subsidy Programme 2021/2022.
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2022-07-12
Findings and Recommendations of CPT Report on Ad Hoc Monitoring Carried out in Georgian Penitentiary Establishments
On July 11, 2022, the Public Defender of Georgia organized a public discussion of the findings and recommendations of the report on the ad hoc monitoring carried out by the European Committee for the Prevention of Torture (CPT) in the penitentiary establishments of Georgia.
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2014-12-03
Highlights of IPA/Ombudsman 30th Anniversary Conference available
2014 marked 30 years of the Office of the Ombudsman in Ireland. As part of this anniversary, the Ombudsman's Office co-hosted a conference with the Institute of Public Administration (IPA) on the topic of “Held to Account: Responsibility and Accountability in the Public Service”. Former IOI President, Dame Beverley Wakem, and newly elected second IOI Vicepresident and Ombudsman of Ireland, Peter Tyndall, were among the speakers.
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2019-06-24
Annual Report 2018_Ombudsman of Bermuda
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2022-11-11
Meeting with King Willem-Alexander and Queen Maxima of the Netherlands
The Greek Ombudsman Andreas Pottakis and his Dutch counterpart Reinier van Zutphen met with King Willem-Alexander and Queen Maxima of the Netherlands at the Netherlands Institute of Athens (OIA), during their official visit to Greece.
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2015-09-24
Board of Directors holds annual meeting in Namibia
The IOI Board of Directors held its annual meeting in Windhoek from 21 to 23 September 2015. The Office of IOI President and Namibia Ombudsman John R. Walters hosted this event and welcomed the members of the Board in Namibia.
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2014-11-19
Veterans Ombudsman releases 2013-2014 Annual Report
The Office of the Canada’s Veterans Ombudsman released its Annual Report 2013/2014 which is now available in both its English and French version.
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2020-07-01
Denmark - Parliamentary Ombudsman - Annual Report 2019 - EN
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2022-11-16
ANNUAL REPORT 2020/2021
The International Ombudsman Institute (IOI) presents its Annual Report for the membership year 2020/2021. The report gives account of the main projects, developments and achievements made in the past membership year and it is now available in all three languages of the IOI.
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2022-02-17
Ombudsman Hong Kong investigates Government regulation of boarding facilities for foreign domestic helpers
The Ombudsman, Ms Winnie Chiu, today (17 February) announced the completion of a direct investigation into the Government's regulation of boarding facilities for foreign domestic helpers (FDHs) and made altogether 10 recommendations for improvement to the Labour Department (LD), the Home Affairs Department (HAD) and the Immigration Department (ImmD).
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2020-08-26
State Comptroller & Ombudsman - Annual Report 2019 - Summary - EN