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2019-03-28Protection against ill-treatment - NPM Report 2018 - EN
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2019-10-08When is a complaint to a council not considered a complaint?
Many Victorian councils are understating the number of complaints they receive, raising concerns they are failing to deal with dissatisfaction from their communities, Victorian Ombudsman Deborah Glass has found.
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2019-10-14
World Mental Health Day - Ombudsman recalls need for urgent improvements in Education Centers
Following visits to the country's Educational Centers (EC), the Ombudsman of Portugal, acting as head of the National Prevention Mechanism (NPM), made a recommendation in February 2019 to the Directorate General for Reinsertion and Prison Services (DGRSP) to overcome several identified shortcomings. The recommendation of the Ombudsman, Maria Lúcia Amaral, urged the DGRSP to install, in articulation with the health authorities, still this year, a therapeutic unit for the treatment of acute cases diagnosed in the mental health panorama.
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2019-10-14
Court of Appeal declares Ombudsman decisions binding
A three judge bench of the Court of Appeal of Kenya has ruled that the determinations and recommendations of the Commission on Administrative Justice, also known as Office of the Ombudsman, have the force of law hence are binding on public institutions. The landmark decision was made on 26th September 2019.
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2019-10-24
Ombudsman Nova Scotia tabled 2018-2019 Annual Report
The Ombudsman Nova Scotia, Canada, has just published its Annual Report for the period 2018-2019. The Nova Scotia Office of the Ombudsman handled 2,278 complaints, inquiries, and youth contacts in the 2018-2019 fiscal year.
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2019-12-20
IOI statement in support of the Mexican National Human Rights Commission (July 2019) - EN
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2018-08-16
Protecteur du Citoyen - Rapport Annuel 2010/2011 - FR
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2019-10-22
Hong Kong Ombudsman presents results of two direct investigation reports
Hong Kong Ombudsman Winnie Chiu, announced the results of two direct investigations reports: one on “Mechanism for Identifying and Reporting Suspected Child Abuse Cases” and one on “Government’s Planning and Arrangements for Ancillary Facilities for Electric Private Vehicles”.
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2018-10-30
Head of Department elected SPT member
Nika Kvaratskhelia, Head of the Department of Prevention and Monitoring of the Public Defender's Office, was elected as a member of the Subcommittee on Prevention of Torture and Other Cruel, Inhuman or Degrading Treatment or Punishment for 2019-2022.
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2018-09-19
Victorian Ombudsman Annual Report 2018
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2019-12-12
Executive Summary Direct Investigation Report
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2019-12-20
IOI statement in support of the Public Defender of Georgia (Dec 2017)
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2019-12-20
IOI statement in support of the Public Protector of South Africa (May 2016)
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2019-10-01
Access to justice: Defendants need more information and better access to legal assistance
Poor information and inadequate access to legal assistance often prevent defendants in criminal proceedings from full access to justice, as FRA latest report reveals. It points to where Member States should improve information flows and legal representation to uphold defendants’ rights.
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2019-12-03
South Australia Ombudsman - Annual Report 2018-2019
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2019-12-02
Quick Facts - BC´s Public Interest Disclosure Act
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2019-10-17
Special report on the energy transition in the Basque Country translated into English
In 2018, the Office of the Ombudsman for the Basque Country has published a Special Report on “The Energy Transition in the Basque Country: Towards a Sustainable Model”. The Executive Summary of this Report has now been translated into English. The report shows that Ombudsman institutions can become involved and take the initiative in a highly complex and technical issue such as climate change which is becoming acuter every day and one of the top concerns of the citizens Ombudsman institutions serve. It can also be a tool to enhance the public’s participation in holding environmental authorities accountable.
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2019-09-27
Ombudsman delivers briefing to Parliamentary Justice and Equality Committee on complaints from people living in asylum seeker accommodation
On Wednesday 25 September IOI President and Irish Ombudsman Peter Tyndall delivered a briefing to the Parliamentary Justice and Equality Committee on his Office’s experience of dealing with complaints from people living in Direct Provision.
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2019-07-24
Ombudsman Moldova - Annual Report 2010 - EN
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2019-09-26
Commissioner for Fundamental Rights presents OPCAT Annual Report 2018
In accordance with Section 3 of Act CXLIII of 2011 on the Promulgation of the OPCAT, the Commissioner for Fundamental Rights performs the tasks of the National Preventive Mechanism (NPM) as of 1 January 2015 and is pleased to present a comprehensive report on the NPM's activities in 2018.