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2018-04-12France - Annual Report 2011 - EN
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2025-05-09Queensland Ombudsman publishes new casebook for public sector
On 30 April 2025, the Queensland Ombudsman published its report, Casebook 2025: Helping agencies to improve decision-making. This is the fifth issue of its annual casebook series that provides summaries of complaints this Office has investigated, including the outcomes. It also provides further insights for the agencies involved to consider improving their procedures and processes.
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2025-05-09
La NHRC del Yuan de Control publicó los resultados de la “Encuesta 2024 sobre la Conciencia Ciudadana en Derechos Humanos”
La Comisión Nacional de Derechos Humanos del Yuan de Control celebró una rueda de prensa el 2 de abril de 2025, presidida por la vicepresidenta Wang Yu-ling y con la participación del Dr. Hsin-Huang Michael Hsiao, presidente de la Fundación de Intercambios Taiwán-Asia. Durante el evento se presentaron los resultados de la “Encuesta 2024 sobre la Conciencia Ciudadana en Derechos Humanos” en la que la población insta al Gobierno a priorizar la protección de las personas con discapacidad y la mejora de los derechos laborales.
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2025-05-09
At Itamaraty, DPU Coordinates Action for COP30
Representatives of the Federal Public Defenders' Office (DPU) met on Friday, 4 April 2025, with Ambassador André Corrêa do Lago, President of COP30, at the Ministry of Foreign Affairs (Itamaraty) to discuss the institution’s participation in the conference scheduled for November. The objective is to ensure that the demands of Indigenous Peoples, Quilombola communities and Riverside Populations are prioritized in global climate negotiations, ensuring that their voices are effectively represented in international decision-making processes.
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2025-05-09
The annual Report of the Chancellor of Justice for 2024 released
The Chancellor of Justice Tuomas Pöysti has submitted his report for 2024 to the Parliament and the Government. In 2024, a total of 1987 complaints were filed with the Chancellor of Justice while 2084 complaints were resolved. In the previous year, the Office of the Chancellor of Justice received 1668 complaints and resolved 1862. In 2024, the Chancellor of Justice continued the efforts to improve the efficiency and effectiveness of legality oversight focusing more strongly on structural oversight. A total of 43 in-house initiatives were launched by the Chancellor of Justice in 2024.
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2017-11-06
The Ombudsman's Casebook_Issue 30_EN
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2025-05-02
CY Urges VAC to Rectify Waste and Pesticide Violations at Its Affiliated Farms and to Uphold Environmental Responsibilities
The Fushoushan Veterans Farm, affiliated to the Veteran Affairs Council, was found to have committed violations in the handling of business waste. In addition, both Fushoushan and Wuling Veterans Farms were found to have engaged in improper pesticide use. On March 20, 2025, the Control Yuan Committee on Foreign and National Defense Affairs approved the investigation report submitted by CY members Fan Sun-Lu, Lin Wen-Cheng, and Upay Radio Kanasaw.
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2025-05-02
David Baele appointed as new President of Ombudsman.be
The Board of Directors of Ombudsman.be has appointed Federal Ombudsman David Baele as the new President of the Belgian Network of Ombudsmen. He succeeds Marc Bertrand. The network will continue to strengthen cooperation and make ombudsman services even more accessible to citizens and businesses, helping them more easily to find the right ombudsman when facing issues with public services or companies.
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2025-05-02
Outgoing Ombudsman Calls for Legislative Reform
Rosemary Agnew, one of Scotland’s leading public figures, has called for legislative reforms as she prepares to step down after eight years as the Scottish Public Services Ombudsman (SPSO). Throughout her time leading the organisation, she has repeatedly highlighted the need to modernise SPSO legislation to enable the Ombudsman to better serve the public and improve accountability in public services. Significantly, she has called for changes in how complaints are made to the SPSO and the ability to investigate complaints under her own initiative.
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2017-05-29
Portugal - Annual Report 2012 - EN
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2026-05-15
Concept Note - High-level panel on Ombudsman institutions - EN
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2026-05-15
Programme - High-level panel on Ombudsman institutions - EN
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2017-11-21
Austria - Annual Report 2009 - EN
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2020-05-28
Ararteko (Ombudsman Basque Country) - Annual Report 2017 - ES
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2025-04-25
Ombudsman announces results of direct investigation operation into Government’s regulation of occupational safety and health in construction industry
On 16 April 2025, the Ombudsman, Mr Jack Chan, announced the completion of a direct investigation operation into the Government’s regulation of occupational safety and health in the construction industry, with 40 major recommendations for improvement made to the Labour Department, the Buildings Department and the Development Bureau.
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2025-04-25
Inspector’s report on Southern Queensland Correctional Centre released
Under the Inspector of Detention Services Act 2022 (IDS Act) the Queensland Ombudsman, Mr Anthony Reilly, is also the Inspector of Detention Services (Inspector). Under the IDS Act, the Inspector must inspect each prison in Queensland every five years and release a report about the inspection. The report makes 37 recommendations for areas of improvement for the women’s prison.
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2025-04-25
Amendes, évictions, contrôles : une étude sur la gestion des "indésirables" par la police
Mercredi 9 avril 2025, le Défenseur des droits publie une étude sur les pratiques de la police nationale en région parisienne qui met en évidence une politique publique d’éviction de l’espace public de personnes considérées comme indésirables. Cette étude a été conduite par les chercheuses Aline Daillère et Magda Boutros (Sciences-po : CRIS/CESDIP) à la demande du Défenseur des droits.
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2025-04-25
The Ombudsman today - Challenges and Opportunities for Citizens' Rights - Speech by the Parliamentary Ombudsman
Kindly click here to read the speech given by the Parliamentary Ombudsman of Malta during the conference commemorating the 45th Anniversary since the establishment of the Civic Defender of the Lazio Region.
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2021-03-02
Médiateur de la Wallonie et de la Fédération Wallonie-Bruxelles - Rapport annuel 2013 - FR
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2021-03-16
Belgium - Flemish Ombudsman Service - Annual Report 2015 - NL