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  • 2020-04-22

    Ombudsman City of Montréal - Annual Report 2018

  • 2021-02-23

    Ombudsman for Bermuda - Annual Report 2011 - EN

  • 2018-02-12

    English summary of 2016-2017 overview of the Chancellor of Justice activities now available

    The Chancellor of Justice is a one-person, independent constitutional institution appointed to office by the Riigikogu on the proposal of the President of the Republic for a term of seven years. The Chancellor’s task is to make sure that legislation in Estonia is in conformity with the Constitution and that the fundamental rights and liberties of people in Estonia are protected. Besides constitutional review and ombudsman functions, the Chancellor also fulfils the role of national preventive mechanism for ill-treatment and ombudsman for children. Once a year, the Chancellor presents an annual report of his or her activities to the Riigikogu.

  • 2015-12-02

    The Spanish Ombudsman visits Zaatari Refugee Camp in Jordan

    A first-hand account by the Defensora del Pueblo, who visited Zaatari refugee camp with the ambassador of Spain in Jordan and Carmen Comas-Mata (Office of the Ombudsman).

  • 2022-09-07

    COVID complaints to NSW Ombudsman increased in the second year of the pandemic

    In a report tabled in Parliament, The COVID-19 pandemic: second report, NSW Ombudsman Paul Miller has looked back on complaints received by the Ombudsman since his March 2021 report on the COVID pandemic.

  • 2015-11-04

    Contacts

    Starter Kit contact For any questions or comments regarding this Starter Kit, please contact the Western Australian Ombudsman’s office by email: communications@ombudsman.wa.gov.au   Australian Ombudsman Offices Commonwealth Ombudsman Website: http://www.ombudsman.gov.au Email: ombudsman@ombudsman.gov.au Phone: 1300 362 072 Fax: 02 6276 0123 Postal: GPO Box 442, CANBERRA ACT 2601   New South Wales Ombudsman Website: http://www.ombo.nsw.gov.au Email: nswombo@ombo.nsw.gov.au Phone: 02 9286 1000 Toll free (outside Sydney metro): 1800 451 524 Fax: 02 9283 2911 Postal: Level 24, 580 George Street, Sydney NSW 2000   Northern Territory Ombudsman Website: http://www.ombudsman.nt.gov.au/ Email: nt.ombudsman@nt.gov.au Phone: (08) 8999 1818 Free call: 1800 806 380 Postal: PO Box 1344, Darwin NT 0801   Queensland Ombudsman Website: http://www.ombudsman.qld.gov.au Email: ombudsman@ombudsman.qld.gov.au Phone: 07 3005 7000 Freecall: 1800 068 908 (outside Brisbane) Fax: 07 3005 7067 Postal: GPO Box 3314, Brisbane QLD 4001   South Australian Ombudsman Website: http://www.ombudsman.sa.gov.au Email: ombudsman@ombudsman.sa.gov.au Phone: (08) 8226 8699 Toll free: 1800 182 150 (outside metro SA only) Facsimile: (08) 8226 8602 Postal: PO Box 3651, Rundle Mall SA 5000   Tasmanian Ombudsman Website: http://www.ombudsman.tas.gov.au/ Email: ombudsman@ombudsman.tas.gov.au Phone: 1800 001 170 (free call nationally) Postal: GPO Box 960 Hobart 7001   Victorian Ombudsman Website: https://www.ombudsman.vic.gov.au/ Email: ombudvic@ombudsman.vic.gov.au Phone: 03 9613 6222 1800 806 314 (Regional) +61 3 9613 6222 (International) Fax: 03 9614 0246 Postal: Level 1 North Tower, 459 Collins Street, Melbourne VIC 3000 DX210174 Melbourne   Western Australian Ombudsman Website: http://www.ombudsman.wa.gov.au Email: mail@ombudsman.wa.gov.au Phone: 08 9220 7555 Freecall: 1800 117 000 (toll free for country and interstate callers) Facsimile: 08 9220 7500 Postal: Ombudsman Western Australia, PO Box Z5386 St Georges Terrace PERTH WA 6831   Pacific Region Ombudsman Offices Ombudsman of the Cook Islands Website: http://www.whupi.com/ombudsman/ Email: complaints@ombudsman.gov.ck Phone: (682) 20 605 Fax: (682) 21 605 Postal: PO Box 748, Avarua, Rarotonga, Cook Islands   The Ombudsman of Hong Kong Website: http://www.ombudsman.hk Email: enquiry@ombudsman.hk Phone: (852) 2629 0555 Fax: (852) 2882 8149 Postal: G.P.O. Box No. 3300, Hong Kong New Zealand Ombudsman Website: http://www.ombudsman.parliament.nz Email: info@ombudsman.parliament.nz Phone: 0800 802 602 (+64 4 4739533) Fax: (04) 471 2254 Postal: PO Box 10152, Wellington 6143   Ombudsman Commission of Papua New Guinea Website: http://www.ombudsman.gov.pg Email: ombudspng@ombudsman.gov.pg  Phone: (675) 308 2600 / 308 2620 Toll Free: (675) 1801800 Fax: (675) 320 3211 Postal: Ground Floor, Deloitte Tower, Douglas Street, PO Box 1831 PORT MORESBY 121National Capital District, Papua New Guinea   Office of the Ombudsman Samoa Website: http://ombudsman.gov.ws/ Email: info@ombudsman.gov.ws Phone: +685 25394 Fax: (685) 2186 Postal: Apia Central Bank Building Level 5   Office of the Ombudsman of Solomon Islands Email: ombudsman@solomon.com.sb Phone: (677) 28135 / (677) 28625 Fax: (677) 28626 Postal: PO Box 535, Honiara, Solomon Islands   The Control Yuan Website: http://www.cy.gov.tw/mp.asp?mp=21 Email: cymail@ms.cy.gov.tw Phone: :(+886) 2-2341-3183 Fax: Fax:(+886) 2-2341-0324 Postal: No.2, Sec. 1, Zhongxiao E. Rd., Taipei City 10051, Taiwan (R.O.C.)   Commissioner for Public Relations of the Kingdom Of Tonga Email: primzolta@yahoo.com.au Phone: 00 (676) 26980 or (676) 26 981 Fax: (676) 26 982 Postal: Commission for Public Relations, Lavinia Road, NUKU’ALOFA TONGA   Office of the Ombudsman- Republic of Vanuatu Email: ombud.vt@vanuatu.com.vu Phone: (+678) 27200 Fax: (+678) 27140 Postal: Office of the Ombudsman, Private Mail Bag 9081, Port Vila, Vanuatu

  • 2021-03-15

    New South Wales Ombudsman - OCHRE Review Report (Oct. 2019) - EN

  • 2021-03-16

    Public Services Ombudsman for Wales - Annual Report 2009/2010 EN

  • 2021-03-23

    Croatia - Ombudsman - Report to UN Committee under Convenant on Civil and Political Rights 2015 - EN

  • 2022-07-05

    Asian Region - Regional By-laws (June 2022)

  • 2023-01-02

    A widow and her son finally assert their rights upon the intervention of the Ombudsman Sindh

    The complainant, a widow of an Ex-constable of Excise & Taxation Department, persuaded the Excise & Taxation Department for almost 15 years for pensionary benefits and 12 years for the job of her son against deceased quota.

  • 2021-10-14

    Serbia - Protector of Citizens - Annual Report 2016 - EN

  • 2016-06-28

    Successful follow-up NPM workshop held in Vilnius

    A follow-up NPM Workshop was hosted by the Seimas Ombudsmen’s Office of the Republic of Lithuania. The three-day workshop brought 25 participants from 17 different countries to Vilnius to explore issues of common concern relating to the monitoring of psychiatric institutions.

  • 2015-11-04

    Conducting investigations

    Approaches to investigating complaints vary according to a number of factors, including the jurisdiction of the Ombudsman’s office, the agencies and other parties involved, the complexity of the matter, and the intended outcome.

  • 2022-08-17

    ACRC sharing Korea's Anti-Corruption Policy Performances at the APEC ACTWG Meeting

    Korea's anti-corruption policy performances will be shared at the 35th Asia-Pacific Economic Cooperation (APEC) Anti-Corruption and Transparency Experts Working Group (ACTWG) Meeting, held in Thailand for two days from August 17.

  • 2020-09-15

    Did they do what they said they would? Reviewing our recommendations (Sep. 2020)

  • 2019-08-14

    State Comptroller & Ombudsman - Annual Report 2009 - Summary - EN

  • 2019-10-02

    Queensland Ombudsman - Annual Report 2018/2019 - EN

  • 2019-10-02

    Queensland Ombudsman annual report 2018-19

  • 2019-12-20

    Final Report on the IOI Fact Finding Mission in Poland (EN)

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